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Apple pays $53 million to settle liquid sensor suit

Posted: , by Alan F.

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Apple pays $53 million to settle liquid sensor suit
Apple has settled a class action suit relating to the sensors on the Apple iPhone and Apple iPod that determine if either device has had contact with a liquid. A positive reading on the sensor would normally allow Apple to refuse to repair a device even if it was under warranty. The plaintiffs in the case claimed that the liquid damage sensor on their iPhone or iPad showed a positive reading just from every day use, even if the unit in question was only used in the Sahara Desert and never came within an inch of water or any other liquid.

The class action suit covers those with a rejected warranty claim before December 31, 2009 for the Apple iPhone, and before June 10th for the Apple iPod touch. Unlike the usual class action suit where no one gets any more than 50 cents glued to a postcard (except for the lawyers, of course), each member of the class with a verified claim will receive $300 from Apple.

The lead plaintiff in the case is Charlene Gallion of San Francisco. Back in April of 2010, she took her non-functioning Apple iPhone 3G to an Apple Store and was told she could not receive a free repair or replacement because the Liquid Submersion Indicator had a positive reading, indicating that the device had been submerged in a liquid.

The Liquid Submersion Indicators on Apple products from a few years ago

The Liquid Submersion Indicators on Apple products from a few years ago

source: Bloomberg via AppleInsider

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posted on 28 May 2013, 16:01

1. Topcat488 (Posts: 1396; Member since: 29 Sep 2012)

Make a waterproof iphone, duh!

posted on 28 May 2013, 16:58 5

6. FlushGordon (unregistered)

There is no such thing as waterproof duh

Water resistant, maybe?

posted on 29 May 2013, 01:45

15. Reluctant_Human (Posts: 904; Member since: 28 Jun 2012)

What about nano coating?

posted on 28 May 2013, 18:00 2

9. buccob (Posts: 2736; Member since: 19 Jun 2012)

Also my Water resistant Sony Xperia Acro S has 2 liquid sensor stickers... one under the headphones plug lid, and the other one in the microSD slot compartment...

So water resistant phone does not mean that they will cover you for whatever use you give... You still have to be careful and have the lids well closed before taking it to the pool or shower.

posted on 28 May 2013, 16:01 10

2. _Bone_ (Posts: 2155; Member since: 29 Oct 2012)

Take that!

I respect Apple for their innovations and products, but they are filthy thieves with their warranty shenanigans.

posted on 28 May 2013, 20:15 1

13. joey_sfb (Posts: 6608; Member since: 29 Mar 2012)

This is one of the reasons I stopped supporting apple. $300 dollars is not worth my trouble and heartache.

posted on 28 May 2013, 16:16 11

3. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)

It will be a good lesson for Apple that they should respect customers and don't cheat on them.

posted on 28 May 2013, 16:20 3

4. belovedson (Posts: 1052; Member since: 30 Nov 2010)

how do you get on this settlement. i believe i was impacted

posted on 28 May 2013, 16:47 1

5. cdnfreak (Posts: 26; Member since: 13 Mar 2012)

Apple isn't the only one to pull this crap, sony did the same thing to me.

posted on 28 May 2013, 17:03 1

7. FlushGordon (unregistered)

I thought the Xperia Z kids would be all over this thread

posted on 28 May 2013, 17:23 2

8. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)

Take that u bad "ROOTEN FRUIT"™®©

posted on 28 May 2013, 18:04 1

10. ray77 (Posts: 126; Member since: 17 Nov 2012)

justice have prevail

posted on 28 May 2013, 18:05 6

11. f1r3z0r (Posts: 92; Member since: 09 Nov 2011)

iCrap again why do you like to lie to your zombie's customers ?

posted on 28 May 2013, 19:21 2

12. InspectorGadget80 (unregistered)

COM ON PEOPLE KEEP MAKING APPLE loose more money make it go in the billions

posted on 28 May 2013, 23:53

14. PermanentHiatus (Posts: 267; Member since: 22 Jun 2012)

Ok, a settlement for $200 less than the retail price of the phone. What about the customers that were forced to buy a new phone due to this defect?

Apple triumphantly laughs at these customers.

posted on 29 May 2013, 10:25

16. PhoneCritic (Posts: 946; Member since: 05 Oct 2011)

Hopefully the will change their policies and place better liquid sensors in their devices.

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