Apple pays $53 million to settle liquid sensor suit

Apple pays $53 million to settle liquid sensor suit
Apple has settled a class action suit relating to the sensors on the Apple iPhone and Apple iPod that determine if either device has had contact with a liquid. A positive reading on the sensor would normally allow Apple to refuse to repair a device even if it was under warranty. The plaintiffs in the case claimed that the liquid damage sensor on their iPhone or iPad showed a positive reading just from every day use, even if the unit in question was only used in the Sahara Desert and never came within an inch of water or any other liquid.

The class action suit covers those with a rejected warranty claim before December 31, 2009 for the Apple iPhone, and before June 10th for the Apple iPod touch. Unlike the usual class action suit where no one gets any more than 50 cents glued to a postcard (except for the lawyers, of course), each member of the class with a verified claim will receive $300 from Apple.

The lead plaintiff in the case is Charlene Gallion of San Francisco. Back in April of 2010, she took her non-functioning Apple iPhone 3G to an Apple Store and was told she could not receive a free repair or replacement because the Liquid Submersion Indicator had a positive reading, indicating that the device had been submerged in a liquid.

The Liquid Submersion Indicators on Apple products from a few years ago

The Liquid Submersion Indicators on Apple products from a few years ago


source: Bloomberg via AppleInsider

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16 Comments

1. Topcat488

Posts: 1411; Member since: Sep 29, 2012

Make a waterproof iphone, duh!

6. FlushGordon unregistered

There is no such thing as waterproof duh Water resistant, maybe?

15. Reluctant_Human

Posts: 912; Member since: Jun 28, 2012

What about nano coating?

9. buccob

Posts: 2952; Member since: Jun 19, 2012

Also my Water resistant Sony Xperia Acro S has 2 liquid sensor stickers... one under the headphones plug lid, and the other one in the microSD slot compartment... So water resistant phone does not mean that they will cover you for whatever use you give... You still have to be careful and have the lids well closed before taking it to the pool or shower.

2. _Bone_

Posts: 2155; Member since: Oct 29, 2012

Take that! I respect Apple for their innovations and products, but they are filthy thieves with their warranty shenanigans.

13. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

This is one of the reasons I stopped supporting apple. $300 dollars is not worth my trouble and heartache.

3. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

It will be a good lesson for Apple that they should respect customers and don't cheat on them.

4. belovedson

Posts: 1060; Member since: Nov 30, 2010

how do you get on this settlement. i believe i was impacted

5. cdnfreak

Posts: 26; Member since: Mar 13, 2012

Apple isn't the only one to pull this crap, sony did the same thing to me.

7. FlushGordon unregistered

I thought the Xperia Z kids would be all over this thread

8. TROLL

Posts: 4851; Member since: Apr 13, 2012

Take that u bad "ROOTEN FRUIT"™®©

10. ray77

Posts: 126; Member since: Nov 17, 2012

justice have prevail

11. f1r3z0r

Posts: 92; Member since: Nov 09, 2011

iCrap again why do you like to lie to your zombie's customers ?

12. InspectorGadget80 unregistered

COM ON PEOPLE KEEP MAKING APPLE loose more money make it go in the billions

14. PermanentHiatus

Posts: 267; Member since: Jun 22, 2012

Ok, a settlement for $200 less than the retail price of the phone. What about the customers that were forced to buy a new phone due to this defect? Apple triumphantly laughs at these customers.

16. PhoneCritic

Posts: 1345; Member since: Oct 05, 2011

Hopefully the will change their policies and place better liquid sensors in their devices.

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