Apple offers a US$100 refund to recent iPad customers

Apple offers a US$100 refund to recent iPad customers
Are you experiencing buyer's remorse from purchasing the original Apple iPad? After all, Apple reduced their original iPad prices by $100, and the iPad 2 is coming on March 11th. But Apple doesn't want to leave a bad taste in your mouth. They are offering a $100 refund to those who purchased an iPad in an Apple retail store in the last two weeks.

To qualify for the refund, you must have purchased an iPad on or after February 16th, in an official Apple retail store. And you obviously need your original receipt. You might think that a two-week window is pretty stingy of Apple, but you should consider how rare Apple refunds really are.

Apple made no such gesture with their iPhones, except for a $100 store-credit offered to early customers of the original iPhone. They have also extended similar refunds to Mac customers, but only when their purchase preceded a major OS update.

But the real question is this: Will Verizon iPhone customers cry out for a similar refund if the iPhone 5 comes to Verizon this summer? What do you think? After their patience and persistence, will Verizon iPhone customers deserve at least a credit on their wireless bill?

source: GIGAOM via Forbes

Related phones

iPad
  • Display 9.7" 1024 x 768 pixels
  • Processor Apple A4, Single core, 1000 MHz
  • Storage 64 GB

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30 Comments

1. BaiGanyo

Posts: 308; Member since: Feb 07, 2011

Another apple scam. Man, they ARE desperate. They are so damn terrified of the competition, they will do almost anything at this point. Desperation is funny.

4. taco50

Posts: 5506; Member since: Oct 08, 2009

Yes they're terrified since they own 90% of the tablet market

5. BaiGanyo

Posts: 308; Member since: Feb 07, 2011

Companies don't just hand out cash to be nice. They do it for a reason. 90%, rapidly headed to 2% like their computers. Congrats, they have 90% of a tiny market and will lose all their market share as soon as the big boys get in. Best enjoy it now, cuz it's going downhill fast. Pathetic.

8. E.N.

Posts: 2610; Member since: Jan 25, 2009

Yes they did do it for a reason. They did it to prevent their customers from becoming angry. Doesn't Apple always do things like this? They did it with the 3GS when the iPhone 4 was announced, the 3G and also the original when they changed the price from $600 to $400. My gosh, however bad you wish it, Apple is not going anywhere. Sorry dude. I can't believe you really think Apple is getting desperate. I actually think they're getting too comfortable.

12. 530gemini

Posts: 2198; Member since: Sep 09, 2010

How can this be a scam? And where's the desparation? I think it's nice of them to offer some money back even when they do not have to. I haven't heard of the others doing this in consideration to their customers. I think it's a good gesture from Apple and you're just hating them for it.

18. LionStone

Posts: 1048; Member since: Dec 10, 2010

The scam is they 'could have' made the second pad the third one, but instead they pump out a 'second' version with slight improvements over the first (which as I've mentioned before couldn't have been very hard when it was a simple stripped down version). Or, it also seems that #2 should have been the first one and the third one could have been #2. To me, this is just a waste of labor and materials. But Apple certainly feels the tablet world nipping at their heels. And they also know (which is sad to take advantage of their customers this way) that whatever they put out, people are going to buy it. Just look at the Conan video...that's a reflection of many people with a check on reality. My best friend is 'all the way' Apple as well as other friends, I'm not trying to bash anyone or anything, but even when I bring these issues up with them, they can understand my viewpoint. So, this is coming from a Green Builder and I think that creating excess and having to do damage control is just the Apple way and we have to expect that, but many of us certainly don't have to 'accept' that. While I know that some will always feel that they are "nice" and "considerate" to their customers.

19. 530gemini

Posts: 2198; Member since: Sep 09, 2010

They are releasing the ipad2 with significant improvements at the same price as the first one. How is that a scam? And how can you say that the ipad2 should be the first one? How many dual core tabs were out last year? None. For someone who didn't get the first ipad, and only plans to get it now, this would be a great deal. And don't say that people will buy whatever Apple puts out there because that is not the truth. And don't use a comedian as an example. They make fun of everything and they shouldn't be taken seriously. Apple never forced anyone to buy their products. If your best friend still prefers Apple devices despite its shortcomings, then he or she probably thinks it's still a better choice than getting something else. Now go play with your android device.

34. LionStone

Posts: 1048; Member since: Dec 10, 2010

..."this would be a great deal". Keep telling yourself that buddy, eventually you'll convince yourself and that's all that matters. You seem quite happy to have to buy three pads to get to one that will really do the trick. You obviously don't see or want to see what's going on...Keep on with that iBuy mentality :)

2. Steve_Jobs

Posts: 8; Member since: Mar 03, 2011

Oh, no! You misunderstood me! I just don't want them to bring back the old one on a 30-day return policy and get a new one. I'll get stuck with all those refurbished old iPads that nobody wants anymore...

3. Ed unregistered

Will Verizon iPhone customers cry out for a similar refund if the iPhone 5 comes to Verizon this summer? Of course they will! The people who had to had to had to have it right this minute, despite Apple's well-known history of releasing new iPhones in the Summer months, will be the ones crying. Anyone who understands ANYTHING about how Apple's update cycle runs will have held onto their upgrade. I have no pity for early-adopters, but in this instance, I have even less than I would normally. Granted, there is not any assurance that the next iteration of iPhone on Verizon will be an LTE device, but only an idiot would assume that it won't be built-in or available as a hardware upgrade (XOOM, anyone?). So the people who suffered from premature upgrade-ulation will now be crying about how they wuz robbed... for buying a device that is CLEARLY 3G in a world of emerging 4G networks. Same thing, in my opinion, as the folks who get a "free" (with 2-yr upgrade) handset who then complain about how their FREE device sucks and want a different model. Do your research. KNOW what you're buying. Expect performance commensurate with *your choice* of device.

28. The Dirt McGirk unregistered

thats just one of the reasons NOT to jump on the damned bandwagon, you make a choice you should be stuck with it. noones fault but your own for not properly researching before buying a product.

6. BaiGanyo

Posts: 308; Member since: Feb 07, 2011

Just know when you buy anything with an apple on it, it's already horribly outdated.

11. Ralston1983

Posts: 71; Member since: Feb 03, 2011

What Apple is doing, isn't out of the blue. They just being proactive about it. If you went to Bestbuy and got a $1000 tv and the next day it's $600, you would go back to the store see if you can get the lower price, It's the same thing now for the iPad customers. Instead of having pissed off customers, they're making it easier for their customers to get a price adjustment.

13. JeffdaBeat unregistered

And it would be easy for a company to be jerks about this and just refer to their exchange/return policy. The reality of technology is that you buy something, no matter what it is, and a few months later it's obsolete. If you are waiting for the next best thing, you are waiting forever... But I do agree, people should do their research. In a way, folks are lucky that Apple releases their products once a year instead of without warning...You can pretty much predict a new product and whether you want to actually buy it.

14. protozeloz

Posts: 5396; Member since: Sep 16, 2010

Thats great news for pad customers that give in the pressure, this kind of incentive keeps people riding on the boat happily. and thats great

15. Inspectorgadget80 unregistered

I still think Apple screw their consumers. They want you to rush out and buy their new product just, after they release a year or two ago. This is how Apple makes money plus their afraid of Android tablets coming out that's why they rush release date a week after their conference. Which is why I hate Apple.

20. 530gemini

Posts: 2198; Member since: Sep 09, 2010

I do not get you. It is common knowledge that Apple releases an upgraded device annually around the same time every year. What do you want Apple to do? Sell the ipad for a few months and then stop selling it because a new one is coming out soon? Hmmmm, I'd like to see everyone do that. Also, Apple always release their new devices not too far from its launch date. Get with the system.

17. WirelessCon

Posts: 311; Member since: May 11, 2010

Our customers are going to demand their $100 from us, not Apple. Thanks Apple, for making us look bad despite the fact that we sell your products.

21. Meagan unregistered

I purchased my iPad right before the release of the second one on purpose. I needed a device right then, and I wanted Apple. I did not want cameras because I don't use them. I expected either that the new one would be a little more pricey or that they would drop the price of the first.I expected to get some in store credit, which I was planning to use for accessories, so I am happy to be receiving cash back on the price difference. I wanted the older model, and now I am getting it cheaper. No harm no foul. Anyone complaining about this is stupid. You wanted a product that a price tag. You made the choice to pay that price. Apple isn't stealing, you are just being stupid if you didn't do the research before purchasing a product.

33. Steve_Jobs

Posts: 8; Member since: Mar 03, 2011

That's my girl!

22. BaiGanyo

Posts: 308; Member since: Feb 07, 2011

It all still reeks of desperation. Handing out cash to keep a few whiny customers happy. If there are really such shortages and if everyone in the world wants one, i don't see why a company would hand out millions of dollars like that. Something is very fishy.

23. Whateverman

Posts: 3295; Member since: May 17, 2009

I don't understand why some can't see this as a good thing. Apple is giving customers money back! Bottom line. Sure it would be cool if they extended it to 30 days, but why should they have to do that? Why would anyone who bought a current model of ANYTHING, expect to be compensated when their product is no longer in season? Has Chevy, Honda, Motorola, Sony, Kenwood, RCA, or ANY company EVER given you money back because they came out a better car, TV, stereo or cell phone? If so that's great, but few other companies are do anything like that and Apple should be commended for doing so. No matter what the reason, $100 back in customer's pockets is always a great thing!

26. protozeloz

Posts: 5396; Member since: Sep 16, 2010

Indeed any money I could get back for a ''Mistake of mine'' should be welcomed... I see no scam in getting $$$ Back from a respected company, I guess people love to hate

24. BaiGanyo

Posts: 308; Member since: Feb 07, 2011

That's why it shows something is fishy. If it made such good business sense, every company would be doing it all the time. It's a scam.

25. Whateverman

Posts: 3295; Member since: May 17, 2009

Your feelings of it being a scam is clear, but what isn't so clear is what part of Apple giving money back makes it a scam. Usually when you are scammed, something is taken from you. So what is it that Apple is taking from these customers?

27. BaiGanyo

Posts: 308; Member since: Feb 07, 2011

It wouldn't be a very good scam if you could see it now, would it? Duh. Think a little. You'll come up with it.

29. 530gemini

Posts: 2198; Member since: Sep 09, 2010

You're too much. You don't even own an Apple product. So I don't even see how you can get affected by this, lol.

30. Whateverman

Posts: 3295; Member since: May 17, 2009

@ BaiGanyo. LOL! Maybe you're right and there is something I'm not seeing here. But I hope other companies start scamming us all like this.

31. protozeloz

Posts: 5396; Member since: Sep 16, 2010

Leme guess the return time for the ipad?

32. AndroidTroll

Posts: 359; Member since: Mar 05, 2011

I bet they won't be refunding any arms and legs!

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