Apple iPhone 7 Plus passes Sprint diagnostic test, and then explodes the next morning

by Alan Friedman / Feb 24, 2017, 1:30 AM

Apple iPhone 7 Plus passes Sprint diagnostic test, and then explodes the next morning

Apple has started to investigate why an Apple iPhone 7 Plus, belonging to one Brianna Olivas, exploded. Pictures of the device taken in the aftermath of the explosion, were tweeted by Olivas. The day before the phone exploded, it wouldn't turn on which led Olivas to take it back to the Sprint store where she had purchased it in January. The Sprint employee said that even though the phone "looked weird" when he got it to boot up, a diagnostics check showed no problem at all with the handset.

The next morning, Brianna's boyfriend took the phone off of the official Apple charger and put it on the dresser. After answering nature's call, he noticed out of the corner of his eye that the phone was smoking. He picked it up and tossed it into the bathroom, where it exploded.

Apple has replaced the phone, and a company spokesman said that "We are in touch with the customer and looking into it." An Apple Store Genius reportedly told Olivas after examining the device, that he had never seen anything like it.

"I was asleep with my phone charging next to my head, my boyfriend grabbed the phone and put it on the dresser. He went to the restroom ... and from the corner of his eye he saw my phone steaming and [heard] a squealing noise. By the time he got over to the phone it had already caught fire, he quickly grabbed the phone and threw it in the restroom ... as soon as he threw [it] in the restroom, it blew up and more smoke started coming out of the phone."-Brianna Olivas

Olivas says that she always uses an official Apple charger. If she is being truthful, that would eliminate one major possibility since third party chargers can be a hazard.

Apple might not have an answer about how this started for a few weeks, if not months. As soon as we hear something from Cupertino, we will pass it along to you.

Apple iPhone 7 Plus explodes

source: @briannaolivas via Mashable

Options

74 Comments

2. QWIKSTRIKE

Posts: 1459; Member since: Mar 09, 2010

This is not the first iPhone to explode....I wonder who is making the batteries... Popcorn time.

posted on Feb 24, 2017, 1:42 AM 3

3. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Well, at least no one got hurt this time. iPhone's hVe been lnown to kill their owners

posted on Feb 24, 2017, 1:46 AM 25

19. Wiencon

Posts: 2278; Member since: Aug 06, 2014

That's their killer feature

posted on Feb 24, 2017, 3:39 AM 14

46. marorun

Posts: 5029; Member since: Mar 30, 2015

the more i see such crap happening more on waterproofed device than non waterproof one. I think its a bad idea to not let air and heat get out of the phone..

posted on Feb 24, 2017, 10:51 AM 0

51. Tipus

Posts: 847; Member since: Sep 30, 2016

Sony xperia users would disagree

posted on Feb 24, 2017, 11:18 AM 4

53. yann

Posts: 613; Member since: Jul 15, 2010

Absolutely right!

posted on Feb 24, 2017, 11:24 AM 0

55. tedkord

Posts: 17307; Member since: Jun 17, 2009

All 25 of them?

posted on Feb 24, 2017, 12:20 PM 6

60. marorun

Well maybe Sony do it the right way then because Shamesung and cr4pple really have issues with this.

posted on Feb 24, 2017, 12:49 PM 0

80. cheetah2k

Posts: 2213; Member since: Jan 16, 2011

You dont see any sony phones exploding... Its just Samsung and Apple core features

posted on Feb 25, 2017, 3:07 AM 0

63. mikehunta727 unregistered

Um.... These devices aren't waterproof, they are water resistant, their resistance haS pretty much no effect on internal temperatures at all and heat can leave the device very easily still... That's pretty silly of you to say

posted on Feb 24, 2017, 1:04 PM 0

4. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

That is why I always use the official charger as well, so if something happens Apple can't say it's my fault lol.

posted on Feb 24, 2017, 1:48 AM 3

47. marorun

I almost never use the official chargers on my android phones. Same thing with my clients i even recommend them to keep all the chargers as they are all compatible between each others. not a single phone exploded of any of my clients. So Apple excuse thats its because of third party charger is nothing more than an excuse unless apple use cheap battery?

posted on Feb 24, 2017, 10:52 AM 2

64. mikehunta727 unregistered

No one cares about your anecdotal evidence, a simple Google search yields thousands of different results on 3rd party chargers breaking phones/setting them on fire on Android Also remember 2015 when the 6P launched, many sellers were still selling bad type C cables that caused batteries to expand in devices and brick them, etc

posted on Feb 24, 2017, 1:06 PM 0

68. Arch_Fiend

You really should be using 3rd party chargers unless they are certified chargers and even then I would say it is best to stick with the OEM charge made for your phone, any device can be ruined by a cheap charger not just iPhones so stop telling your clients that it is ok to use whatever charger they like.

posted on Feb 24, 2017, 1:43 PM 0

5. Unordinary unregistered

hopefully this doesnt happen 4878329 more times in a short amount of time

posted on Feb 24, 2017, 1:55 AM 3

56. tedkord

That's an oddly specific number.

posted on Feb 24, 2017, 12:21 PM 5

71. Unordinary unregistered

Sorry next time I will research the amount of Note 7's instead of just dragging my fingers across my keyboard. Either way, accurate enough.

posted on Feb 24, 2017, 3:10 PM 1

6. maple_mak

Posts: 953; Member since: Dec 18, 2013

I guess someone gonna defend this news.

posted on Feb 24, 2017, 1:55 AM 6

7. Plasticsh1t

Posts: 3100; Member since: Sep 01, 2014

You're charging it wrong.

posted on Feb 24, 2017, 1:56 AM 15

10. HillaryClinton2020

Posts: 191; Member since: Feb 08, 2017

This is fake news! One of my friends from Sprint said nothing happened at all, please delete it!

posted on Feb 24, 2017, 2:15 AM 2

14. maple_mak

Don't disgust yourself, E.T.

posted on Feb 24, 2017, 3:21 AM 2

16. liberalsnowflake

Posts: 273; Member since: Feb 24, 2017

Read My username

posted on Feb 24, 2017, 3:31 AM 1

21. Wiencon

You are fake news

posted on Feb 24, 2017, 3:40 AM 0

22. liberalsnowflake

I think you are mistaken me with cnn and msnbc.

posted on Feb 24, 2017, 3:46 AM 6

34. lyndon420

Posts: 6733; Member since: Jul 11, 2012

Nice avatar choice lol. I saw that video...this woman put on quite the show. I liked how she took a quick look to make sure the cameraman was focused on her before she started her fake scream of terror / disgust lol.