Apple iPhone 5 users complain of soft, bendy frame


The Apple iPhone 5 is expected to beat all sales a smartphone has ever held this Holiday quarter, but with so many iPhones out there it seems that more and more users are starting to notice that the new device is less rigid than previous iPhones.

Give it more pressure, and the iPhone 5’s aluminum unibody will bend in an ugly way. Well, by more we do mean that those users would forget they had the thin 4-inch Apple smartphone in their back pocket and sit on it. And that’s pretty extreme.

But the bending that occurs is too, and that is a problem. The new iPhone is taller than all previous ones, and it is thinner too, at just 0.34 inches (8.6mm).

If you are wondering why is this being reported now, more than 2 months after the U.S. launch of the device, it is because recently the handset became available in more countries, including China. And China is where most of those reports about the bendy iPhone seem to be coming from.

It’d be interesting to hear whether the same has occurred to you or any of your friends. Take a look at those deformed iPhones below, and just remember - it won’t be a good idea slipping the expensive gadget in your back pocket.

source: Nowhereelse

Related phones

iPhone 5
  • Display 4.0 inches
    1136 x 640 pixels
  • Camera 8 MP (Single camera)
    1.2 MP front
  • Hardware Apple A6, 1GB RAM
  • Storage 64GB, not expandable
  • Battery 1440 mAh
  • OS iOS 10.x

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110 Comments

110. rcustom2004

Posts: 1; Member since: Mar 07, 2013

iPhone 5 with an otter box case less than 3 months old and it is bent. Called apple and the first customer service rep and explained what happen. Told her to google iphone5 bent and she would see others are having problems. She said to send it back in for an replacement. Now I get a notice from apple they tell me it's considered accidental damage-it could have been the otter box and it would cost $239 to fix it. This will be the LAST apple product I will ever own. Buyer beware.

109. Loralye

Posts: 1; Member since: Mar 07, 2013

This truly isn't funny!!! My son's iphone5 (received Sept launch date) was bent within 2-3 months. He doesn't know exactly when it bent since he didn't realize it until after taking out of the case to check it out after noticing that there was a strange light/glare coming from the side of the screen. The thing is, he does NOT keep it in his back pocket... so I don't think that the bending explanation can be blamed soley on keep it in the back pocket and sitting on it. Anyways he went to Apple Store... Mgr extremely rude to him - told him he must have dropped it and they would not offer any type of replacement offer. I contacted Apple via IM chat - the rep apologized for the store manager's rudeness and offered to replace the phone. Great right? I printed out the IM Chat so I do have this in writing. Well, you then get transfered to a phone rep for shipping info, etc. It ended up to be too good to be true. NO THEY WILL NOT REPLACE THE PHONE or even offer a discount of some sort. Several phone calls later, several months later - my son is still stuck with a bent phone and if he would like a new one then he'll have to fork over $650 +tax. Now, we did that just a few month ago when we purchased the phone. The phone bent within 2-3 months - I don't think its fair that just because "Apply says it's the users fault" that it is true. Who really knows why these phones are bending??? Certainly not Apple because they are not addressing the issue. Anyways, alot of money. No recourse. Disappointed in Apple - I've been a true Apple customer for about 5 years now (phone, computer & accessories). I will certainly rethink my loyalty on their phone quality. Sidenote, we are in the US... so this is not just a problem in China or other countries.

108. cucvovan

Posts: 1; Member since: Feb 06, 2013

False positive. It's a feature, not a bug. LOL

106. devontyson

Posts: 2; Member since: Jan 13, 2013

If you are going to buy a phone that is expensive, then don't put it in a harmful persons hands. I have a black iPhone 5 and I find it very durable. I have not dropped it yet but nor do I plan on stepping on it or running it over with a car to get the damage that some of these idiots have gave to their phones. I think they do things like this to make Apple look bad, which if you have care for your expensive values then do not put them where damage can be made.

105. suneeboy

Posts: 201; Member since: Oct 02, 2012

So what. Take better care of your phone.

104. jackhammeR

Posts: 1548; Member since: Oct 17, 2011

I thought It would take years to execute "liquid metal" technology...looks like apple did it again! there were attempts in the past...like sony elm or hazel..or human curvature implemented in arc...but those were only meaningless attempts comparing to this one)

103. jackhammeR

Posts: 1548; Member since: Oct 17, 2011

wow...revolutionary selfadjusted curvature to the human body...that's something)

102. kabhijeet.16

Posts: 895; Member since: Dec 05, 2012

Samsung's cheap plastic is much better which saves the phone from breaking... (those who dont get it, read Physics)

99. takunda

Posts: 2; Member since: Jan 03, 2013

im not happy with apple

98. rdaex

Posts: 152; Member since: Oct 24, 2012

WHY do people put damn phones in their BACK pocket?! You sit on that... if you sit down, you sit on your phone. This is common sense. would you put your phone under your ass when you sit down?!

107. devontyson

Posts: 2; Member since: Jan 13, 2013

I put my phone in my back pocket and I still do not have these claiming problems.

97. cripton805

Posts: 1485; Member since: Mar 18, 2012

Did anyone else notice the fourth photo looks kinda fake? The iPhone backing doesn't really look original, especially the Apple logo.

96. Sondae

Posts: 291; Member since: Jan 02, 2013

Its hard to confirm its true because in china there are many fakes phones. Still i guess apples iphone5 knows how to bend like the samsung bending screen.

95. GeeDragon

Posts: 2; Member since: Dec 13, 2012

apple will patent the revotionary bending technology the iBend

94. sfath1975

Posts: 1; Member since: Jan 01, 2013

I had the same problem with one of my kids phones they said They abused it which is just not It has a hard case on it and they didn't even sit on it and if they did it would be very light because they are not that heavy I did get them to replace it but they Said they will not replace them again sense I have had my own iPhone go out three times with the screen is going completely black I Figured out why my screen went black it was an FM transmitter that shorted out my phone be careful using those type of products

93. RafAd

Posts: 1; Member since: Jan 01, 2013

Hey guys check the apple logo on 4th image, I think its a fake one

92. mariosraptor

Posts: 194; Member since: Mar 15, 2012

now remains for Apple to bend over and STFU

88. a_tumiwa

Posts: 393; Member since: Mar 16, 2012

wow , even uri geller and chriss angel can only do spoon blending, now i can do phone blending magic trick !!

86. RORYREVOLUTION

Posts: 3131; Member since: Jan 12, 2010

And so much crap about how "cheap plastic" Samsung gets. The ultra expensive and high class iPhone can't handle anything at all. What's the point of having a glass diamond if it's so bendable and breakable?

83. tedkord

Posts: 17516; Member since: Jun 17, 2009

This isn't a defect or design problem, its an innovative new feature. Like the innovative easy hang up external antenna introduced on the iPhone 4.

82. ckoch125

Posts: 193; Member since: Oct 29, 2012

That's why the race to super thin is stupid. But apple will claim you're holding it wrong

84. jroc74

Posts: 6023; Member since: Dec 30, 2010

After owning a Droid RAZR...I dont want a phone that thin anymore. I dont want a giant phone that over 5" and I dont a paper thin phone.

81. vegaskid82

Posts: 1; Member since: Dec 26, 2012

I have an sony xperia P and its has a aluminum body with no problems but then again I don't set my phone in my back pocket to sit on it too.Plus I always thought that women was the only ones who set their phones in the back pocket????Oh well I still want a Iphone5 just to check out the ios system they have.

80. skymitch89

Posts: 1453; Member since: Nov 05, 2010

If only, if only, Steve Jobs was still alive and CEO. In my opinion, Apple has started going down hill since Tim Cook took over the reigns and Steve passed away.

79. Obdabeast

Posts: 41; Member since: Jan 01, 2012

already had a couple come in my store with iphones like that. gotta love iphones lmao

78. Rayvelynn

Posts: 124; Member since: Jul 05, 2012

I'm sorry I think some people are missing the point, Samsung's bendable screen bends & goes back to the original form. This Iphone 5 is BENT FOR LIFE, LOL #bigfail

77. lonewolf2873

Posts: 40; Member since: Nov 21, 2012

That is hilarious....buhahaha iTurd strikes again. I am 230lbs and have repeatedly forgotten my Andy is in back pocket. Thunderbolt didn't break, RAZR didn't break, current RAZR maxx HD hasn't broken. Maybe my ass cheeks just swallow my phone but this is stupid. Looks like frame just disconnecting from phone. Nice build quality apple...

76. jibraihimi

Posts: 816; Member since: Nov 29, 2011

So again apple's first to Market with new feature, and samsung will play catch up, when they launch their first flexible/bendable smartphone next year or year after........... I hope apple hasn't patented this bendable feature of iPhone......... :)

74. ilia1986 unregistered

Guys it's simple! Apple realized that it can't bend the world for it to match what's being displayed in Apple Maps, so they decided to bend the entire phone instead! Also - the iPhone 5 is not bent in any way. You're just looking at it wrong. :D

90. sithvenger

Posts: 371; Member since: Aug 25, 2012

Yaaaaaaaaawwwwwwwwwwn. And only one green thumb :(. I'll make it two, just to make u feel better former apple lover

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