Android 4.3 update pulled for Samsung Galaxy S III in U.K., AT&T Samsung Galaxy S4 in states

Android 4.3 update pulled for Samsung Galaxy S III in U.K., AT&T Samsung Galaxy S4 in states
Complaints from Samsung Galaxy S III owners in the U.K. have forced Samsung to put a halt to the Android 4.3 update in the region. The update, which started two weeks ago, took the Galaxy S III from Android 4.1 to Android 4.3, but at the same time the update created some issues that forced owners of the device to file complaints. Among the issues caused by the update included a rapid battery drain, alarms that failed to go off, frozen screens and apps that refused to work. Add to that a lag that occurred when the phone came out of standby, problems with Bluetooth connectivity and issues with multitasking.

Samsung Mobile U.K. has issued a statement saying that it is investigating the matter and that the update will resume once all of the issues are resolved. The Android 4.3 update for the phone has also been pulled from FOTA and Samsung Kies.


Meanwhile, Samsung is also experiencing problems with the Android 4.3 update in the U.S., this time for the AT&T version of the Samsung Galaxy S4. In this case, there is no indication why the update was pulled.  It was just last Wednesday when Android 4.3 started rolling out to AT&T customers sporting the latest Android flagship model.

Samsung's Android 4.3 update brings support for the Galaxy Gear smartwatch, and includes Samsung KNOX. The latter is a "secure container" for business use that includes a browser, calendar, email and contacts.

source: SamMobile via TechRadar

Related phones

Galaxy S III
  • Display 4.8" 720 x 1280 pixels
  • Camera 8 MP / 1.9 MP front
  • Processor Samsung Exynos 4 Quad, Quad-core, 1400 MHz
  • Storage 32 GB + microSDXC
  • Battery 2100 mAh(11.60h 3G talk time)
Galaxy S4
  • Display 5.0" 1080 x 1920 pixels
  • Camera 13 MP / 2 MP front
  • Processor Qualcomm Snapdragon 600, Quad-core, 1900 MHz
  • Storage 64 GB + microSDXC
  • Battery 2600 mAh(17h 3G talk time)

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15 Comments

2. LiquidGalaxy

Posts: 332; Member since: Jul 03, 2013

This'll annoy the fanboys... :D

3. woodshop20

Posts: 459; Member since: Sep 14, 2013

If only Samsung stuck to more stock Android-like skins and features then they wouldn't have this problem with the updates. That and a lack of design sense are the only things keeping me away from Samsung at the moment. Otherwise the rest of the hardware is superb.

5. Shatter

Posts: 2036; Member since: May 29, 2013

S5 is a completely new design and is most likely going to be made of some type of metal like steel or magnesium alloy. Magnesium is the best thing to make phones out of since its pretty cheap its its very durable and hard to scratch.

6. woodshop20

Posts: 459; Member since: Sep 14, 2013

I hope so. Metal feels better in the hand and I like the cool touch.

10. limporgyuk

Posts: 371; Member since: Nov 06, 2013

The plastic S4 was more expensive than the HTC One, so god only knows how much a metallic S5 will be

4. maulgandhi unregistered

I encounter two issues after updating to 4.3 on att galaxy s4. 1. with 4.2.2 wifi would connect to my home network as soon as im in the range, with the new update it takes a while before it connects. second issue i encounter was with the call. i was talking on the phone and i received another phone call from a friend, even though i accept the phone call, but the screen kept showing me phone call screen (meaning swipe left to right to accept call). I was talking to that person and after im done talking that phone call wad considered as missed call.

7. davenycept

Posts: 200; Member since: Jul 03, 2012

What about the T-Mobile version that was suppose to come out today? Just because AT&T is having problems doesn't mean the T-Mobile one will

8. PapaSmurf

Posts: 10457; Member since: May 14, 2012

I'm pretty sure it will.

9. spectrums

Posts: 127; Member since: Nov 14, 2013

Fast Responsife, Good Samsung :)

11. aditya.k

Posts: 496; Member since: Mar 10, 2013

Looks like half of R&D won't work for Sammy, they need to put full force onto the software dept.

12. techguyone

Posts: 214; Member since: May 18, 2013

Samsung never seem to learn. Same thing happened when they went from GB to ICS, on the S II, perfectly stable went to virtually unusable. Samsung really need to follow suit with the majority of other makers and go with a really light touch on top of standard Android, would make their lives a lot better, their insistence of tampering (same with the hardware) makes some apps not work right,and causes problems. Remember Samsung Less Is More!

13. NateAdam8

Posts: 439; Member since: Feb 17, 2012

I don't give a s#@t about Samsung the only reason I got a SGS4 was because they seem to be the only ones updating there smartphones on time but now that I have one it's taken a f*%k load of time and T-Mobile was supposed to start updating yesterday but now I have no idea when it's coming out..... Does anybody have any idea what so ever when the T-Mobile Samsung Galaxy S4 will get this Android 4.3 Update and if this will be the last Update and Please don't go off and show a list of smartphones to get Android 4.4 cause I had a few smartphones that were on one or two of those lists and they never got Updated.

14. davenycept

Posts: 200; Member since: Jul 03, 2012

Same here....I knew something would come up to keep the update from happening on time.. now u aren't hearing anything from T-Mobile or Sammy about it..I thought T-Mobile and Samsung figured it out when I had my S2 it was updates from 2.2 all the way up to 4.1.2..that's 3 updates...we haven't even received one yet...just put it on kies and let me download it

15. zekes

Posts: 230; Member since: Aug 14, 2012

It just works

* Some comments have been hidden, because they don't meet the discussions rules.

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