Verizon customer accidentally disables Wi-Fi on his phone, receives $700 bill
by Alan Friedman / Jan 22, 2019, 8:18 PM
Here is a hint that just might save you some big bucks. Always check to make sure that your phone is connected to a Wi-Fi signal when one is available. If not, you can end up like this poor guy whose Wi-Fi connection was disabled by accident, and he didn't realize it. As a result, this Verizon customer consumed 46GB of data for the month, and as he posted on Reddit (via Droid-Life), with the overage charges his bill was close to $700. Ouch!
Now right away, you're probably saying to yourself that this guy should have been on an unlimited data plan. Verizon agrees and requested that he sign up for Big Red's bottomless pitcher of data. And yes, Verizon did decide to waive the overage fees.
In his post on Reddit, the Verizon customer explained that he had switched from an Apple iPhone 6s to the Samsung Galaxy S9. When he had the iPhone, he would receive a text when he went over his data limit and was subject to overage charges. With his new phone, he received a text just eight days before his bill was due, and all it said was that his monthly charges would be higher.
But the key here is the Wi-Fi toggle. Always look at the status bar on the top of your handset for the Wi-Fi icon. Whether you own an iPhone or an Android handset, if you are not paying for an unlimited plan, you need to take advantage of a compatible Wi-Fi signal whenever one is available. And even if you are on an unlimited plan, you don't want to exceed the monthly data cap; doing that could leave you vulnerable to getting throttled if the cell tower you're connected to is congested with network traffic.
Posts: 473; Member since: Jan 21, 2016
If you have a phone in the US not on an unlimited plan you're crazy
posted on Jan 22, 2019, 8:21 PM 8
Posts: 533; Member since: Apr 20, 2012
Call me crazy then. I'm almost always near WiFi, and rarely use more than a couple of GB a month. it's not worth it for me to pay $70 a month for unlimited. My Wife and I share 22GB a month and it is way more than I would ever use.
posted on Jan 22, 2019, 8:43 PM 1
Posts: 2; Member since: Jan 23, 2019
My tablet plan is only $15 p/m, it's only 2GB but it's all I've needed most of the time wifi is available. Having been as customer for many years and tablet being paid for they gave me a bonus 10GB p/m laser year. My phone is unlimited though.
posted on Jan 23, 2019, 7:08 PM 0
Posts: 6734; Member since: Jul 11, 2012
How do you use your phone everyday, for almost a month, and NOT notice the upper notification area of the screen??
posted on Jan 22, 2019, 8:27 PM 8
Posts: 275; Member since: Aug 15, 2009
I have 0 sympathy for these people. He chose to have a plan that has overages, his fault that he turned off WiFi, and also his fault he wasn't checking his Verizon app for his usage. I work for ATT and have people all the time that are on an old plan and refuse to switch to a newer plan that has no overages and just throttles instead because they want to be "grandfathered," in to an older plan
posted on Jan 22, 2019, 9:19 PM 6
Posts: 6; Member since: Jan 23, 2019
My daughter 10 learned that painful lesson on her third day of her new iPhone. Boom. Went over her monthly allowance on GB. Great lesson and easily forgiven. Oh, I let her stew for a few days without it bit she gets it now.
posted on Jan 23, 2019, 12:47 AM 0
Posts: 535; Member since: Apr 04, 2014
What on earth does changing your phone have to do with whether you get a text message or not.?
posted on Jan 23, 2019, 2:11 AM 1
Posts: 386; Member since: Jul 25, 2015
He's lucky. Back when minutes were a thing, I went over minutes and got hit with a $650. On verizon. The best they could do was give me a payment plan split in 2. Shortly after I went to tmobile and haven't looked back
posted on Jan 23, 2019, 3:23 AM 0
Posts: 714; Member since: Jan 15, 2016
First problem is Verizon. He should of been paying attention more closely. Maybe he was a old timer.
posted on Jan 23, 2019, 5:36 PM 0
Send a warning to post author
Send a warning to Selected user.
The user has 0 warnings currently.
Next warning will result in ban!
Ban user and delete all posts
Message to PhoneArena moderator (optional):