No one ever wants to be known as the carrier with the highest dropped call rates according to their own customers, but someone always has to be it – unfortunately for AT&T, they're leading the pack in that category. There is a recent survey from ChangeWave Research that points to the telling facts that AT&T customers can bet on having more dropped calls versus the competition. In fact, they're more likely to experience three times the amount of dropped calls versus the customers on Verizon. Even after hearing about news that AT&T was in the process of improving their network, the carrier still requires a lot of work in moving up the ladder and getting themselves out of this nasty stigma they've gotten themselves into. Finally, the underlying truth can be found as AT&T finds themselves in the same level as T-Mobile when it comes to overall satisfaction rates. As we continue to watch the latest commercials from AT&T, it is clear that they're trying to get their image cleared up as they tell people to “rethink possible.”
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