Upset over his broken phone, man drives into a Verizon store




What do you do when your smartphone breaks? While upsetting, most of us would be able to go on, making plans to either get the old phone fixed or arrange the purchase of a new one. But 74-year old Charles Michael Hager had a different, more violent reaction that resulted in the police charging him with assault with a deadly weapon, and damaging property. In this case, the dangerous weapon was Hager's 2006 Volkswagen Jetta and the property was a North Carolina Verizon store in an outdoor mall.


Located in the middle of a busy shopping center and flanked by a pair of restaurants, the Verizon retail location had closed on Thursday night when a witness saw Hager standing outside the door. He was demanding that the store reopen so that he could get his phone fixed. According to the witness, who called 911, Hager was saying, "My damn phone's not working. I need help. Open this damn door."




With six employees still inside the store, Hager kicked the door, shattering some of the glass. Still frustrated, he then got inside his car and drove right into the Verizon store, continuing to yell after he exited his vehicle. Luckily, no one was hurt, although the store was shut on Friday. A Verizon spokeswoman said that the nation's largest carrier was "grateful" that no employees were injured in the incident.


Charles Michael Hager, the man chrged with driving his car into a Verizon store

Charles Michael Hager, the man chrged with driving his car into a Verizon store



source: CBS17

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32 Comments

1. BuffaloSouce

Posts: 1238; Member since: May 01, 2017

I want to know what kind of phone he had and the condition of it. I always see old people with the cheapest model phones or ones from like 5 years ago expecting them to work like a brand new high end phone. On top of that, they always refuse to get the insurance then get all pissy when they can't it fixed or replaced.

2. Phullofphil

Posts: 1752; Member since: Feb 10, 2009

Not everybody can afford a high end phone. No need to assume.

12. BuffaloSouce

Posts: 1238; Member since: May 01, 2017

Where did I say anything about him needing to buy a high end phone? I didn't...

19. Finalflash

Posts: 4063; Member since: Jul 23, 2013

The car in the photo looks like BMW so he might actually be able to afford another phone.

24. worldpeace

Posts: 3099; Member since: Apr 15, 2016

It's already mentioned in article, his car is 2006 Volkswagen Jetta.

27. strategic_developer

Posts: 1627; Member since: Jul 17, 2018

The Jetta looks nothing like a BMW. You may need to see an optometrist soon. lol

4. Mr.Pussy

Posts: 348; Member since: Feb 16, 2017

He had a flip-phone lol

21. rouyal

Posts: 1567; Member since: Jan 05, 2018

Not just old people, there’s a lot of people out there who just want something cheap and works. A lot of people have other concerns or hobbies besides phones.

3. JMartin22

Posts: 2334; Member since: Apr 30, 2013

He clearly had an old world approach to a new world problem.

5. Mr.Pussy

Posts: 348; Member since: Feb 16, 2017

He's heading to Volkswagen dealer next.

10. worldpeace

Posts: 3099; Member since: Apr 15, 2016

And throwing his phone to the dealer, while screaming "My damn car's not working. I need help. Open this damn door."

28. strategic_developer

Posts: 1627; Member since: Jul 17, 2018

Nah! Sounds like jail is next. His car is gonna be in the impound yard. Am sure he will get a cheap bail. The insurance will have to fix the store and his car.

6. kiko007

Posts: 7491; Member since: Feb 17, 2016

He looks EXACTLY like my mental image of someone stupid enough to do something like this.

7. Critical54

Posts: 32; Member since: May 04, 2016

I guess it just drove him crazy?

9. BLUEBLASTER

Posts: 915; Member since: Feb 23, 2014

The phone was probably working fine and this idiot just didn't know how to use it.

13. 47AlphaTango

Posts: 714; Member since: Sep 27, 2015

If his phone was still working just fine. Then what's his reason for going to the Verizon store in the first place?

14. worldpeace

Posts: 3099; Member since: Apr 15, 2016

Because he can't stop Steve Harvey clapping gif in his phone.

15. AngelicusMaximus

Posts: 636; Member since: Dec 20, 2017

You really need to work your reading comprehension, man. His point is that the guy thought his phone wasn't working correctly because he didn't know how to use it.

25. 47AlphaTango

Posts: 714; Member since: Sep 27, 2015

@AngelicusMaximus And where's the part in this article that says about the man didn't know how to use it? Didn't you get the word "either get the old phone fixed or arrange the purchase of a new one"? Now tell me. How come didn't the employees of the store help the old man in solving his simple problem if what you said about him not knowing how to use it?

26. AngelicusMaximus

Posts: 636; Member since: Dec 20, 2017

Comment #9 was a joke. Clearly you're not very good with those.

29. strategic_developer

Posts: 1627; Member since: Jul 17, 2018

The store was closed. Once the doors are closed, why do you have to open them again? Most stores won't do that for anyone. Why should he be an exception? Sure they could have helped, but are not obligated to do so. He could have went to another location or came earlier during normal business hours.

11. JimmieCrakCorn

Posts: 143; Member since: Nov 20, 2017

Never pizz off a one-foot-in-the-grave old guy with nothing to lose! Kamikaze... BANZAI !!

16. AfterShock

Posts: 4146; Member since: Nov 02, 2012

Other than the damages and costs involved I bet this guy's wife is laughing her ass off. Dude was likely cruising for a bruising before this.

17. whatev

Posts: 2136; Member since: Oct 28, 2015

This first world problem, I’m crying lmao

18. tedkord

Posts: 17136; Member since: Jun 17, 2009

I have to admit, I've wanted to drive my car into the Verizon store after dealing with their "customer service" on a couple of occasions.

20. Paximos

Posts: 282; Member since: Jul 26, 2012

Yep, Verizon will do that to you...

30. strategic_developer

Posts: 1627; Member since: Jul 17, 2018

They all will. This has happen to T-Mobile too.https://www.youtube.com/watch?v=48MRT4i3c94 This guy needs Dr. Phil.

22. tacarat

Posts: 853; Member since: Apr 22, 2013

Centennial shows millennials how entitlement is done.

23. Atrixboyyy

Posts: 581; Member since: Nov 03, 2011

well did they end up fixing it? what type of story has no ending...

31. strategic_developer

Posts: 1627; Member since: Jul 17, 2018

Isn't it obvious it will get fixed? I mean am sure he has insurance.

* Some comments have been hidden, because they don't meet the discussions rules.

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