Latest Harris Poll measures U.S. consumers reaction to the new Apple iPhone models

Latest Harris Poll measures U.S. consumers reaction to the new Apple iPhone models
Today, Apple launched the 5.8-inch iPhone XS and the 6.5-inch iPhone XS Max. The 6.1-inch iPhone XR will be released on October 26th. According to a new Harris poll that included responses from 1,001 Americans, 26% said that the new 2018 iPhone models are "exciting," and 22% called them "innovating." On the other hand, 9% referred to them as "boring," and another 9% characterized the new iPhones as "underwhelming." 5% said that they are "confusing," while 2% called them "disappointing."

That means 48% of Americans polled had kind words for the new iPhone handsets while 25% had negative things to say. The largest group was the 28% who said that the unveiling went "as expected." That might not reflect on consumers' opinions of the phones as much, as it might indicate that leaks about the new models were pretty much spot on over the last year.

The poll did find some U.S. consumers backing away from the new models because of the pricing. 11% of those who told the Harris pollsters that they were going to upgrade their current iPhone with the iPhone XS or iPhone XS Max, changed their mind after being reminded about the price of those models. On the other hand, none of those who said they planned to buy the iPhone XR changed their mind when told how much that phone costs.

Most Wall Street analysts expect the cheaper iPhone XR to outsell the two other more expensive units. That was reflected in the poll as 30% of those planning to upgrade said that they will buy the iPhone XR (64GB for $749, 128GB for $799, 256GB for $899). 24% and 23% said that they will buy the iPhone XS ($999 for 64GB, $1,149 for 256GB, $1,349 for 512GB) and iPhone XS Max ($1,099 for 64GB, $1,249 for 256GB, $1,449 for 512GB) respectively.

source: 9to5Mac

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100 Comments

1. darkkjedii

Posts: 30789; Member since: Feb 05, 2011

iOS is a very nice OS, that can be a little boring at times (for me), due to its limited multitasking, and Pencil support. Its eco system kills anything out there, and the phones are stunning in every color. The Max in gold is to die for, and the hardware is awesome. I just wish Apple would unleash the true potential, and slap more power user features in the software. I personally think the phones were as expected (beautiful, powerful, fueled by a killer eco system, but lacking some multitasking features, that would’ve knocked it out of the park. There are several notable improvements, and group notifications in iOS, leapfrogged androids big time. iOS 12 is very solid, and so far it’s stable as hell. Overall great job Apple, now make iOS 13 a new look into iOS.

10. rouyal

Posts: 1566; Member since: Jan 05, 2018

Beautiful polished hardware, great ecosystem, consistent professional (albeit boring) OS. The ONLY thing I could ask for is sideloading officially unlocked. Oh, and hopes they make a smaller device.

22. TheOracle1

Posts: 1922; Member since: May 04, 2015

But is it true that the XR has a lower pixel density (326 ppi) than the iPhone 4 (330 ppi)? If so that's pathetic for a $750 phone in 2018. Can't you people see when you're getting shortchanged?

37. MarvzIsFallen

Posts: 646; Member since: Aug 11, 2017

Android phones are good for 1-2 years, that’s really pathetic! iphone 5s still supported by apple whereas androids are lucky enough to get a one year updates. Garbage!

46. srgonu

Posts: 502; Member since: Feb 13, 2012

Stripping the features and changing the version number is what apple does. If you are for those updates, that's fine.

47. TheOracle1

Posts: 1922; Member since: May 04, 2015

Ever heard of Xiaomi?

53. Georgio

Posts: 178; Member since: Nov 21, 2016

Google pixel is getting updates for 4 years ; Isheep.

63. audibot

Posts: 590; Member since: Jan 26, 2017

bs apples are forced crash and have no space for the updates dont lie i have 15 iphones you want them give me a address ill send them to u iphones 4 to 6

97. JCASS889

Posts: 434; Member since: May 18, 2018

just because a device doesn't get updated for 5 years does not mean that the phone just becomes inoperable, i used an lg g2 for 4 years and only had to replace the battery once, it did everything i needed a phone to do. saw zero reason among the years of flagships and android releases that constitute the absolute need to upgrade.

55. whatev

Posts: 2117; Member since: Oct 28, 2015

The iPhone 4 has a pixel density of 326 ppi, just like the iPhone 6, 7, 8 and XR, can you tell me what are you talking about?

58. bigsimpd

Posts: 163; Member since: Jan 13, 2012

Well said bro.I agree totally I received mine in Gold yesterday and stunning it is.I like Apple for the ecosystem like you said none compare at all.I had the Iphone X I just wanted a bigger screen so i'm cool with going bigger even if the same specs it's my preference.IOS 12 is buttery smooth and a big improvement from 11. Only thing that makes me mad with Apple is they're greed no fast charger included tho I have one anyway I was using with the X.Who cares about the dundle I've been wireless no biggie for me.Other than that to each they're on get a device you're happy with and enjoy there's plenty of choices out there for all to enjoy?

59. darkkjedii

Posts: 30789; Member since: Feb 05, 2011

Long time bro, glad to hear from you. The Max is sweet, it lacks a few things I like, but it’s still a great phone. I got the 44mm Series 4 this morning, and I’m already in love.

61. yalokiy

Posts: 884; Member since: Aug 01, 2016

The only thing I didn't get, how did iOS group notifications implementation leapfrogged Android's? Android world had group notifications support since August 2016, starting with Android 7 release, while Apple just managed to implement it with ios12.

2. Doakie

Posts: 2470; Member since: May 06, 2009

How can you tell the difference in passing between an iPhone X and an iPhone XS? Or an XR?

5. darkkjedii

Posts: 30789; Member since: Feb 05, 2011

1. Why would you need to? 2. What purpose would that serve? 3. Same applies to the Note 9, and some other phones.

28. Doakie

Posts: 2470; Member since: May 06, 2009

1: Identifying phones I see on the street is something I enjoy. 2: My happiness. 3: Note 9 you can tell by the fingerprint scanner location under the cameras instead of beside the cameras. And Note vs S9+: the Note is more squared off in the corners while the S9+ is more curved. You don't have to get all rude just because you don't see the reason why people would do something that you don't care about.

41. midan

Posts: 2557; Member since: Oct 09, 2017

XR has single cam, so very easy to spot

52. darkkjedii

Posts: 30789; Member since: Feb 05, 2011

I wasn’t being rude, and I apologize if I came off that way. I was simply asking, but I see this more for you own personal observations. I can respect that.

15. gamehead unregistered

Well the xr has different colors and thicker bezels

23. scarface21173

Posts: 631; Member since: Aug 17, 2014

xr has low rez screen, lower than the 2010 iphone 4.

64. whatev

Posts: 2117; Member since: Oct 28, 2015

The iPhone XR has the same pixel density as the iPhone 4, 4S, 5, 5S, 6, 6S, 7, 8, which means that to achieve that pixel density in a bigger screen, the resolution has to be higher, now, how does it feel to be exposed as an ignorant and also providing evidence of your low IQ? Please, tell us about it

74. TheOracle1

Posts: 1922; Member since: May 04, 2015

That's the implied point Einstein. Even $200 phones have 1080p screens these days. For a $750 phone in 2018 it's almost certainly criminal.

95. whatev

Posts: 2117; Member since: Oct 28, 2015

How does that relate to my argument proving his ignorance when he says the XR has a lower resolution than the iPhone 4? I’ll wait for your answer, and on the other hand, why should people care that much about ppi when you certainly can’t perceive a ppi above 300? And btw, iPhones are always recognized as the best lcd screen on mobile by display mate, so you prefer a high resolution cheap screen on a budget phone or the best lcd panel out there? I understand taste and appreciation of tech is not the best asset from android trolls ¯\_(ツ)_/¯

29. Doakie

Posts: 2470; Member since: May 06, 2009

Thanks. Different colors and bezels are hard to spot when they are in a case. This will be a hard identification process.

3. CreeDiddy

Posts: 2118; Member since: Nov 04, 2011

Two words...resale value! Thanks Apple!

6. darkkjedii

Posts: 30789; Member since: Feb 05, 2011

Imaging the resale value on a 512 Max.

11. CreeDiddy

Posts: 2118; Member since: Nov 04, 2011

Can’t imagine either. Just take 25% from retail value of this year.

12. darkkjedii

Posts: 30789; Member since: Feb 05, 2011

Yep, and that’s major.

27. Atechguy0

Posts: 918; Member since: Aug 03, 2018

It's going to be a lot more than 25%. The iPhone X from last year lost 45% in one year, or $450 for the base X. Besides anyone looking at resale value of any smartphone is an idiot to begin with.

30. Doakie

Posts: 2470; Member since: May 06, 2009

I enjoy resale value in a different way. I have fallen into loving LG over the last year, I've went from a Stylo 3 Plus which I got for $50 from MetroPCS, to a $180 mint condition LG G6, now to $450 mint condition Moroccan Blue G7. I like that LG doesn't hold it's value. I get amazing bang for the buck when I buy things mint condition but used.

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