x PhoneArena is hiring! Reviewer in the USA
  • Hidden picShow menu
  • Home
  • News
  • Sony admits that the Xperia Z3+ and Xperia Z4 are overheating, promises a software update is coming

Sony admits that the Xperia Z3+ and Xperia Z4 are overheating, promises a software update is coming

Posted: , by Alan F.

Tags :

Sony admits that the Xperia Z3+ and Xperia Z4 are overheating, promises a software update is coming
Just the other day, we told you that Sony Xperia Z4 owners had started complaining about their phone overheating. Today, Sony is admitting that not only is overheating an issue with the Xperia Z4, but it is also a problem with the Sony Xperia Z3+. Both models are powered by the Qualcomm Snapdragon 810 SoC which has been running hot ever since it was first introduced. Both Xperia phones are believed to use a revised version of the chipset which was supposed to do a better job with thermal regulation.

Sony says that it will be sending out a software update to fix the issue sometime this summer. In the meantime the manufacturer suggests powering off your phone several times a day, especially when charging the device. And Sony also recommends that unsatisfied Xperia Z3+ and Xperia Z4 owners contact the Sony service center.

Those who have experienced the issue while testing an Xperia Z3+ say that the handset gets too hot while playing games, watching Netflix videos in HD, or when filming a video. As we showed you the other day, an Xperia Z4 run through the CPU-Z system identification tool showed the Snapdragon 810 SoC running as hot as 154 degrees fahrenheit.

Thanks for the tip!

source: GSMInfo (translated)

82 Comments
  • Options
    Close






posted on 12 Jun 2015, 09:47 33

1. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


Here comes the update to underclock the hell out of the chip just like the M9.

posted on 12 Jun 2015, 10:12 11

13. BobbyBuster (banned) (Posts: 854; Member since: 13 Jan 2015)


Beauty of Android: FireDragon 810

posted on 12 Jun 2015, 10:18 39

16. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


Beauty of being dumb: embarrassing yourself without the help of others.

posted on 12 Jun 2015, 11:02 13

31. vergil9 (banned) (Posts: 517; Member since: 06 Apr 2015)


Well, he's dumb enough to not know that he is being embarrassing.

posted on 12 Jun 2015, 13:03 6

39. Taters (banned) (Posts: 6474; Member since: 28 Jan 2013)


lol I actually laughed but yes, he is obviously a joke account.

posted on 13 Jun 2015, 01:34 1

58. BobbyBuster (banned) (Posts: 854; Member since: 13 Jan 2015)


I'm not interested in your own story or heritage.

posted on 12 Jun 2015, 10:41

24. Envy8 (Posts: 14; Member since: 31 May 2013)


Sony is update fix to z4 (z3+)

posted on 13 Jun 2015, 17:45

68. LGisgood (Posts: 833; Member since: 23 Jun 2012)


sony and htc should learn from LG!

LG is getting better RIGHT DICISION for the Snapdragon 808

posted on 12 Jun 2015, 16:25 5

49. TechieXP1969 (Posts: 10700; Member since: 25 Sep 2013)


First, not all Android phones use SnapDragon even if most do. Not all SnapDragons had issues, so far only one...this one.

At least Sony didn't blaming their buyers of their product. At least Samsung chose not to use it, in order to not bring a product to market knowing it had hardware issues like Apple has done MORE THAN ONCE!!!

At least

posted on 13 Jun 2015, 18:22 3

70. DnB925Art (Posts: 1025; Member since: 23 May 2013)


What does a CPU have to do with Android? Oh right, just another idiot troll comment

posted on 13 Jun 2015, 21:31 1

73. cheetah2k (Posts: 1598; Member since: 16 Jan 2011)


Nothing to do with Android. This is all QUALCOMM's fault

posted on 12 Jun 2015, 10:18 8

17. CanYouSeeTheLight (Posts: 1116; Member since: 05 Jul 2012)


Do you remember their add last year where they dissed Mediatek for using an octa core?

They said and i quote: "A great processor should have BETTER CORES, NOT MORE".

This year they shot themselves by going on the path they dissed and failed miserably at it, the only good thing about S810 is the LTE cat.10 and the GPU which is pretty good.

posted on 12 Jun 2015, 10:56 5

30. No_Sammy_No_Gimmicks (Posts: 130; Member since: 10 Jun 2015)


Do you rather remember when they dissed Apple and said A7 is a gimmick because of it being 64bit? A9 later, they still can't make a competing processor, what a shame.

posted on 12 Jun 2015, 11:55 5

33. UglyFrank (Posts: 1732; Member since: 23 Jan 2014)


The person who said that left the company

posted on 13 Jun 2015, 11:12

63. miket1737 (Posts: 3027; Member since: 17 Mar 2013)


the person who said that actually got fired, he didnt leave lol

posted on 17 Jun 2015, 08:48

82. llk171 (Posts: 61; Member since: 31 Mar 2013)


Both Apple and Samsung’s 64-bit processors are efficient and run smooth as butter.

Boy do I miss TI, I wish they hadn’t dropped out of the game. Intel and AMD need to ramp up their game and they will run circles around Qualcr-p.

posted on 13 Jun 2015, 05:23 1

61. Clars123 (Posts: 797; Member since: 16 Mar 2015)


and the funny thing was when the overheating news went viral..everyone was saying it was just propaganda and foul rumours started by samsung to sell the exynos 7420

posted on 13 Jun 2015, 21:33

74. cheetah2k (Posts: 1598; Member since: 16 Jan 2011)


And Samsung offered a helping hand to fix the issue - Qualcomm didn't take it... dumb a55es

posted on 12 Jun 2015, 10:38 1

23. xtremesv (Posts: 298; Member since: 21 Oct 2011)


Same thought exactly, now all reviews are online, let's start sending "updates" to throttle even further those hot cores.

posted on 12 Jun 2015, 12:40 1

37. samsboy (unregistered)


This manufactures sometimes amazes me. They did not test the phone to know it is overheating? Now they want to send updates. This kind of sound like a joke. Any manufacturer trying to used Snapdragon 810 SoC should look at the shares of HTC before making such an adventure.

posted on 12 Jun 2015, 13:06 1

40. Taters (banned) (Posts: 6474; Member since: 28 Jan 2013)


I think they tested the cores separate from the GPU without realizing that they fight with each other for resources.

posted on 12 Jun 2015, 18:18 1

53. Canaan (Posts: 335; Member since: 25 May 2014)


To my understanding the M9 deactivates the quad core A57 cores to prevent the overheating, is that considered under clocking the device?

posted on 13 Jun 2015, 11:08 2

62. xtremesv (Posts: 298; Member since: 21 Oct 2011)


It's not underclocking but crippling the intended operation of big.LITTLE architecture.

posted on 12 Jun 2015, 09:50 7

2. thegeneral7010 (Posts: 436; Member since: 10 Dec 2014)


SD810 was a real disaster for almost all companies (except samsung and apple).

posted on 12 Jun 2015, 18:19 4

54. Canaan (Posts: 335; Member since: 25 May 2014)


LG learned their lesson and used the 808 for the G4!

posted on 13 Jun 2015, 17:46

69. LGisgood (Posts: 833; Member since: 23 Jun 2012)


LG MADE THE MOST CORRECT DIRICTION

BRAVO Snapdragon 808!

posted on 14 Jun 2015, 16:18

77. sunjay140 (Posts: 118; Member since: 19 Mar 2015)


The 808's GPU is worse than the one in the 805, hahaha

posted on 13 Jun 2015, 21:11 1

71. BaffledTruffle (Posts: 506; Member since: 07 Dec 2013)


It is for all companies that used it. Looks like Exynos came in real handy for Samsung.

posted on 12 Jun 2015, 09:52 14

3. Zylam (Posts: 844; Member since: 20 Oct 2010)


Sure Qualcomm, there's nothing wrong with the 810, it just so happens that pretty much every phone that has the 810 over heats like hell, total coincidence.

posted on 12 Jun 2015, 10:14 1

14. RajRicardo (Posts: 401; Member since: 28 Feb 2014)


hell i can't even record a 40min 1080p clip on my Z3. Camera shuts down due to temperature issue. :(

Want to comment? Please login or register.

Latest stories