ATT Call Center (unregistered)
iPhone Early Upgrade Eligibility Moves to Six Months
Changes – For qualified customers, standard early upgrade price for iPhone (current 2-year commitement price plus $200) will only be available six months after a customer upgrades or activates an iPhone.
MobileProtect - Gives customers peace of mind for loss or damage in the first six months.
After Six Months - Pricing remains the same for iPhone Early Upgrade Eligibility after month six (current 2-year commitment price plus $200).
Grandfathering Rules - New policy applies to new and existing customers.
$50/$100 Upgrade Discounts Changes for non-iPhone Devices
Upgrade Discounts - For non-iPhone devices, discounts on top of our best price are not available as of January 23, 2011.
Existing Customers - Those who would have otherwise been eligible for the $50/$100 discount as of January 23, 2011and paid more than $69 per month will still be eligible through July 23, 2011.
Discount Qualifications - Vary by account for grandfathered customers based on bill payment history, length of contract and more.
$69 MRC and Higher - Effective January 23, 2011, customers with $69 MRC and higher will continue to qualify for best price upgrades starting at months 13 and 18 from activation or last upgrade date.
Always use upgrade eligibility checker. POS systems will reflect these changes.
Upgrade Fee Charge
Standard Upgrade Fee - The $18 upgrade fee applies to all consumer and IRU upgrades - helps us provide great prices on devices and low montly rates.
Educate Customers – Always work with customers to explain account information and make sure they understand all charges.
FamilyTalk and BusinessTalk Activation Fee Increases $10 for Add-a-Line
Simplify - All new activations are $36
Requirements - Apply to all new lines added to current and expired FamilyTalk plans
International PPU Changes
Voice Rates - Changing in 117 countries
Long Distance Rates - Increasing from $0.29 to $0.39 for Canada
WTF ATT? im on verizon and i get unlimited text with my plan for 10 dollars added on...what rip offs...
(Posts: 129; Member since: 23 Mar 2010)
I have Verizon and I never seen a plan that lets you add unlimited texting for 10 dollars.
(Posts: 224; Member since: 22 Aug 2010)
$10 for each text message upon going over the amount... I lol'd big time.
(Posts: 14; Member since: 22 Dec 2010)
Is that $10 or 10 cents per message?
(Posts: 5506; Member since: 08 Oct 2009)
Motox no you don't. Might want to check because VZW doesn't offer that.
(Posts: 8; Member since: 30 Mar 2010)
the $10.00 plan is unlimited to verizon customers and 500 to non verizon customers. still way better then ATT's plan
verizons cheapest family plan with unlimited text thrown in is a better deal..but not by much and still way over priced...it costs carriers 1/3000th of a cent to send a text..its one of the most profitable things in history...and yet we all pay out the arse for it..
(Posts: 84; Member since: 06 Jan 2011)
God AT&T your just plain horrible. Completely useless. I am already paying you premium for smartphone and now you just wanna keep uping the price on me. Listen, and Listen well, IF YOU WANT MORE MONEY THEN START TREATING YOUR CUSTOMERS BETTER! RELEASE ANDROID UPDATES WHEN THE MANUFACTURER HAS RELEASED THEM!
(Posts: 864; Member since: 20 Apr 2009)
They already offer an unlimited text plan for $20. Nothing new there. The only changes are the removal of the two below that and addition of the 1000 texts one.
(Posts: 587; Member since: 20 Jul 2010)
i have verizon att and verizon are the same plans but att is much better you d... witch is much better
(Posts: 518; Member since: 20 Dec 2009)
Gosh, AT&T makes improvements on plans and people still come on here and hate. Verizon won't make the monster under your bed go away anymore than AT&T will. Grow up people. AT&T works great for me and many others. They still rake in customers so they can't be that bad.
what if (unregistered)
What if you only want to use 50 messages a month.
With the new plan you'll pay $100 where the old one was five.
Everyone I know on att has the 200 plan because it's the cheapest pland and they don't text much anyways.
This is a rip off for those people.