Samsung Knack Review

Samsung Knack Review
This is a CDMA phone offered with Verizon

The Samsung Knack, offered by Verizon Wireless, is designed for the senior demographic or anyone who wants a basic and easy-to-use cell phone without a lot of unnecessary features. It is similar in function to the Coupe, which is manufactured by UTStarcom, but comes in a more stylish appearance. Its primary competition comes from the Samsung Gleam and U550 since both are in the same price range, yet offer more features.

The retail package includes the Knack phone, 1000mAh battery with cover, wall charger with cradle, and user manual.


The exterior of the device is charcoal gray in color with faux stainless on the front flip. Despite its overall construction being mainly out of plastic, it feels durable and should hold up to normal use. The external display is a small 1” diagonal 96x96 pixel monochromatic TFT and is only capable of showing  the time, signal and battery level. Both the Gleam and U550 have color external displays, yet are still limited to the same size. On the left side is the volume rocker, and on the right is the color-coded charging port, 2.5mm headset jack, voice command and voicemail buttons.  The hinge is constructed well and allows the phone to be flipped open and closed smoothly. 

You can compare the Samsung Knack with many other phones using our Size Visualization Tool.

Located on the inside is the main 2.2” diagonal 176x220 pixel TFT display, capable of viewing 65K colors. It shows the current date, time, and mobile phone number in a large font for easy viewing.  However, like most displays on budget phones, it can be difficult to view while in direct sunlight.  The higher quality QVGA display on the Gleam does a better job. On the bottom flip are two buttons that most phones do not feature, 911 and ICE (in case of emergency). Pressing on 911 will ask you if you wish to continue and be connected to 911. We tested this and were connected to the local Broward 911 call center. The ICE button is for storing up to 3 emergency contact numbers (such as family and doctor) and also for typing in your health info (medication, allergies). 

Located in the center is the d-pad for menu navigation. It is smaller than the surrounding buttons, but is still easy to use. The numeric dial pad and white backlit letters are larger than most other phones to allow for easy viewing and dialing in various conditions. They provide a good “click” sound when pressed and are slightly raised from the surrounding plastic.



1. unregistered

now i understand why there is a phone coming out called the knick

2. unregistered

Its just a sad attempt by the cell phone companies to expand their markets. Sell to old people. They started targeting kids and now the first words most little babies speak now is "cell phone". We might as well start implanting them while the babies are still in the womb. We could offer "unlimited parent to fetus talk" so that the baby can hear the parents' voices and its only an extra $9.99 a month! (9 month contract required). Who are they kidding? Nobody wants this crap! Why spend $40 on a phone that does nothing when you can get one that's better (with a camera) for FREE. Its because old people are retards when it comes to cell phones and the corporate pigs know it. They don't care about anyone. They only care about money.

3. unregistered

My god you are an many of us "old folks" dont have a clue how to operate these things. A simple plain vanilla phone is all I want and need. Maybe you need to grow up a little and get a clue. The 60+ croud is a thriving target market with plenty of disposable income who want to embrace technology....what's wrong with developing a product that will aloow us to do that. I wish more companies would think along these same lines. See you at the AARP meetings...I'll be dead by the time you join. Help!!! I've fallen and I can't get up!! You idiot....respect your elders

4. unregistered

What a moronic statement. "Targeting" old people? Are you serious. Of course they are. Did it ever occur to you that old people might like a cell phone themselves? Did you ever consider emergency situations? That's what cell phones are ... a CONVENIENCE. The industry is doing what all smart business people do ... sell to the masses. If you didn't do that, you wouldn't be in business long my friend. So tell me, what is your solution? Release a product and don't advertise it? Is that it. God I would hate to "brainwash" people. I bet if we left it up to people like you, we'd still be communicating via Pony Express. I'm glad Samsung released another simple phone.

6. tutututu unregistered

I have been a cellphone user for a decade and am nowhere close to being a senior citizen. The Knack is ideal for me because I do not want a camera on my phone (I think of a camera as a negative not a positive on the phone), I do not want to listen to music and I do not wish to send text messages. I have no desire for a GPS function. And I don't want to spend time playing games on it. My phone is not a toy. I use my cellphone extensively to make and receive calls. There is value in the absence of clutter. Simplicity has its virtues. In other words, I would rather pay $40 for simplicity than get some multi-faceted widget for free. I hope you learnt something from this instead of making bad assumptions about what the Knack is meant to do (serve people with my type of needs).

8. unregistered

#3 is my new hero

5. unregistered

I think its great that verizon offers a plan for seniors and know they are getting more and more phone options for them too. its a great phone with a loud speaker.....i luv it.

7. unregistered

I am so glad that Verizon came out with the Knack. I've been looking for a very basic replacement cell phone for my 80+ year mother. I was planning on purchasing the Coupe, but the Knack is much better and the reviews have been positive. Sometimes simplicity is key.

9. brenz

Posts: 1; Member since: Mar 17, 2009

The reviewer must have gotten a defective phone, because I haven't had any reception problems with my Knack. The reception is very good. In fact, I have gotten reception in unexpected places, like an underground parking garage, and a rural area far out of the city. This phone does everything a phone is supposed to do quite well. The sound quality is excellent, battery life is very good, and it has proven durable so far. It survived one drop onto concrete (not by me). The only thing I don't like is the over emphasis on emergency numbers. And to the previous comment about this phone doing "nothing." Wrong. It sends and receives phone calls very well. That is what a phone is supposed to do. The fact that it doesn't have an inferior camera attached to it is a plus in my book. The poster was doubly wrong in saying this phone is for "old retards." I am 40 years old, and I use very advanced video equipment and computer software on a daily basis, so I have no problem with understanding and using technology. I simply have no need to impress people with my phone. Bottom line, if you want a reliable, no-frills cell phone, look into the Knack.

10. curtis unregistered

I went thru 3 of these in less than 1 year because off software issues. All under warranty. The text messaging would go haywire and lose incoming messages but icons would indicate you had one. It would soon quit booting up when you turned it on. Verizon was not much help with it and could not retrieve any calender or contact info so everything you stored in it was gone. Verizon quit honoring the warranty after the third phone. Each time the phone was replaced, I was told the software problem had been fixed.

11. Carla67

Posts: 1; Member since: Jul 13, 2012

I felt that this particular phone was awful. It can barely take in data. The maximum text messages that it can hold is merely 80. It hardly ever has full signal. The phone "freezes" frequently, and the reason why I got rid of it months ago is because it "froze" while sending a text message and would not respond to anything but taking out the battery; when I put the battery back in, it would not turn on past the opening picture. I do not recommend this phone to anyone who wishes to have a reliable source of communication for their loved ones. In short, I dispise this phone.
  • Display 2.2" 176 x 220 pixels
  • Battery 1000 mAh(4.50h talk time)

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