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Apple will fix iPhone 8's earpiece noise issue with a software update

by Florin Troaca

Sep 26, 2017, 7:55 PM

Apple will fix iPhone 8's earpiece noise issue with a software update

After the iPhone 8 and iPhone 8 Plus reached customers last week, some users noticed an issue with the handsets' earpieces. More exactly, during phone calls or FaceTime calls, random crackling or static noises can be often heard - on various carriers and in different countries. Thankfully, Apple has acknowledged this problem, and is working to fix it.

According to The Verge, Apple says the earpiece issue is only affecting "a small number" of iPhone 8 and iPhone 8 Plus owners. The company further said that an upcoming software update will solve the problem - which means we're not talking about faulty hardware here. However, right now, there's no word on exactly when the update will be rolled out (though we imagine it's going to arrive in the near future).

It's obviously not cool to buy an expensive handset and find out that voice calls don't go smoothly on it. Thus, it's nice to see that Apple is quickly responding to this issue, and a fix is on its way.

source: The Verge

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PhoneArena Rating:

9.2

Read Full Review

User Rating:

9.0

Based on 4 Reviews

Display 4.7 inches
1334 x 750 pixels

Camera 12 MP (Single camera)
7 MP front

Hardware Apple A11 Bionic, 2GB RAM

Storage 256GB, not expandable

Battery 1821 mAh

OS iOS 13.x

View Full specs

PhoneArena Rating:

9.2

Read Full Review

User Rating:

9.8

Based on 6 Reviews

Display 5.5 inches
1920 x 1080 pixels

Camera 12 MP (Dual camera)
7 MP front

Hardware Apple A11 Bionic, 3GB RAM

Storage 256GB, not expandable

Battery 2691 mAh

OS iOS 13.x

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24 Comments

15. scarface21173

Posts: 702; Member since: Aug 17, 2014

Small number of units for apple could mean a couple of million phones.

posted on Sep 27, 2017, 1:05 AM 1

13. cnour

Posts: 2305; Member since: Sep 11, 2014

Done, iOS 11.01 is available......

posted on Sep 26, 2017, 11:52 PM 0

16. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

In which country are you living coz my my Mom's 7 plus didn't recieved any update.

posted on Sep 27, 2017, 2:44 AM 0

18. maherk

Posts: 7084; Member since: Feb 10, 2012

He lives in Lebanon and so do I. I also received the updated on my iPad yesterday, but I'm yet to download and install it.

posted on Sep 27, 2017, 4:22 AM 0

19. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

How did you figure it out? I don't remember he mentioned that he's Lebanese (unless I missed it). Or maybe you know the guy?

posted on Sep 27, 2017, 4:36 AM 0

21. maherk

Posts: 7084; Member since: Feb 10, 2012

You missed it. He once mentioned it like probably 2 years ago, or maybe less.

posted on Sep 27, 2017, 4:42 AM 0

20. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

Yup recieved it now.

posted on Sep 27, 2017, 4:36 AM 0

22. maherk

Posts: 7084; Member since: Feb 10, 2012

Hopefully no more bugs. Enjoy it.

posted on Sep 27, 2017, 4:42 AM 0

23. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

Yup everything seems pretty fine now.

posted on Sep 27, 2017, 10:50 AM 0

5. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Really surprised that PA give a device with such serious flaw a score of 9.2 This sort of problem only happens to phones 20 years ago with little or no QC.

posted on Sep 26, 2017, 9:34 PM 5

6. Zylam

Posts: 1825; Member since: Oct 20, 2010

What was the exploding Note 7 given?

posted on Sep 26, 2017, 9:55 PM 2

8. Subie

Posts: 2465; Member since: Aug 01, 2015

If the Note 7 exploded during their testing then you'd have a point. However, Phone Arena's iPhone 8 test unit did have this call quality flaw - which they do mention. https://www.phonearena.com/reviews/Apple-iPhone-8-Review_id4413/page/4

posted on Sep 26, 2017, 10:22 PM 10

9. Zylam

Posts: 1825; Member since: Oct 20, 2010

The iPhone is not the only phone to lunch with issues, the One Plus and one of the new Moto's had the flipped screen mounting issue during its review phase. It didn't affect the review scores of either of those devices. Also If people don't know by now that issues are excreted with initial batches than they have been living under a rock. The Google Pixel had and still has countless hardware issues to this day and it's review score has remained the same.

posted on Sep 26, 2017, 10:47 PM 1

11. Subie

Posts: 2465; Member since: Aug 01, 2015

Why would the Pixel's review score change. They never change the score for problems arising after the review. Those other phones you mention would only have an affected score had the reviewers unit had problems. Look at the low score Essential received for their new phone. It was due to poor performance of the reviewers unit. Essential is sending out a fix for it but it will not change the score given at the time of PA's review.

posted on Sep 26, 2017, 10:59 PM 7

17. Zylam

Posts: 1825; Member since: Oct 20, 2010

No you are definitely right, a device that has a software update released for it within days of its release fixing an issue should be scored down, but a device that has had issues from day one and still has them should keep its review score. You do people even understand what reviews are for? They are for people to read and understand what they will be buying into, if a device has an issue which has been fixed than the review stands as accurate as it mentions the fault and I fully expect them to update the review stating it has been fixed. However in the case of the Pixel, it still has all its hardware defects, just google Pixel problems or visit one of the Pixel forums, it's a horrid device. None of the reviews picked up on the problems with the Pixels, but that doesn't mean they didn't exist, it's just that the reviewers didn't use the phone long enough to discover the problems and they are still there. So if someone reads the pixels review, it's inaccurate and it doesn't mention the hardware defects you will be buying into. As I said the score remained unchanged. I absolutely love stock Android and my most anticipated device of the year is the new Pixel XL so trust me I'm not trying to ruin the Pixel imagine, I want it to be awesome but Google messed up the first generation Pixel. However let's be honest, the real issue here it's the iPhone that has an issue and the fandroids here just want the iPhone to die, if it was any other phone with these issues, Noone would care, but because it's Apple and an iPhone, fandroids need some unknown form of satisfaction knowing the iPhone received a bad score. So phone arena please reduce the iPhone score to -9. It will really please the fandroids crowd as they need this just to survive.

posted on Sep 27, 2017, 3:20 AM 0

25. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

The problem with the iPhone, is it always launches with issues. Every single model has first always and still connectivity issues, The iPhone is the single highest selling defective phone ever sold on the open market.

posted on Sep 29, 2017, 9:52 AM 0

4. Xilam unregistered

Makes no difference if Apple can fix with an update. Only problem when an update that’s supposed to fix a problem does not reach more than 10% of users.

posted on Sep 26, 2017, 9:19 PM 1

7. Zylam

Posts: 1825; Member since: Oct 20, 2010

What are the iOS 11 adaption figures vs Android 8 again?

posted on Sep 26, 2017, 9:55 PM 3

24. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Doesn't matter. And iPhone with iOS 11 still does less than a 5 year old Android that will never be updated again.

posted on Sep 29, 2017, 9:50 AM 0

2. cncrim

Posts: 1590; Member since: Aug 15, 2011

Software can do so much, of course Apple will exhaust all excuses before recall defect. If only few complain then there are scenarios 1. The phone real defected. 2. Those Buyer asking too much, and hope complaining so Apple will give huge discount on the phone........