iPhone 6 and 6 Plus rank below the Samsung Galaxy Note 4 in US customer satisfaction survey
On a scale from 0 to 100, US customers gave the Samsung Galaxy Note 4 an average score of 86 points in terms of overall satisfaction. The 5.7-inch handset is followed by the Galaxy Note 3, the Apple iPhone 6, the iPhone 6 Plus, and the Samsung Galaxy S5, all tied for the second place with 82 points.
Apparently, the thing that US consumers like the most about their phones is the ease of sending and receiving text messages (85 points), followed closely by the design and size of their phones and the ease of making and receiving voice calls. Unsurprisingly, the study also shows that customers are not satisfied with the battery life of their smartphones, this characteristic earning just 74 points.