Google Pixel 3 and Pixel 3 XL users are now facing fingerprint gesture 'inconsistencies'

Google Pixel 3 and Pixel 3 XL users are now facing fingerprint gesture 'inconsistencies'
On paper, the Pixel 3 and Pixel 3 XL smartphones are pretty good, especially at the right price, with their surprisingly capable single rear-facing cameras, always fresh software, and buttery-smooth performance.

But out in the real world, a lot of owners of the latest “pure Google” handsets have been complaining about a large number of bugs and glitches ever since the Pixel 3 duo made its commercial debut.

While a bunch of functionality issues were fixed with the most recent monthly security patch, others are only now starting to make headlines, concerning everything from phone calls to fingerprint gestures.

Inconsistencies with the fingerprint sensor swipe gesture showing notifications are apparently nothing new, judging from a Reddit thread started around two months ago and bug reports filed on the official Google Issue Tracker in early November. 

As the weeks have gone by, complaints multiplied, and although the problem is probably not as widespread and definitely not as critical as others reported over the past couple of months, it still sounds frustrating for a large enough number of users to warrant Google’s attention.

Basically, the swipe down gesture that’s supposed to effortlessly bring up the phones’ notifications is widely described as erratic, sometimes working and sometimes not. One user says the success rate is around 60 percent, another claims the feature functions properly “around 20% of the time”, while a former Pixel 1 owner laments it “takes 10 tries to get it to work.” 

In fact, quite a few Pixel 3 and 3 XL users make comparisons with the same fingerprint sensor gesture on previous generations of the Google-made phones, claiming this inconsistency was never a problem on Pixel or Pixel 2 models. 

It’s unclear whether the issues are software or hardware-related, and while Google is definitely aware of what’s going on, there’s no word on an impending fix yet.

Related phones

Pixel 3
  • Display 5.5" 1080 x 2160 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 845, Octa-core, 2500 MHz
  • Storage 64 GB
  • Battery 2915 mAh
Pixel 3 XL
  • Display 6.3" 1440 x 2960 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 845, Octa-core, 2500 MHz
  • Storage 64 GB
  • Battery 3430 mAh

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23 Comments

1. dimas

Posts: 3404; Member since: Jul 22, 2014

After all these bugs and hardware problems, will PA change their "9" excellent rating for the pixel 3 and 3 xl?

2. meanestgenius

Posts: 22423; Member since: May 28, 2014

And here we have yet ANOTHER problem to add to the ever growing list of software and hardware problems that the Pixel3/3XL have been facing since their launch, but Google apologists will say it’s overblown, smh....worst smartphones of 2018.

9. tuminatr

Posts: 1164; Member since: Feb 23, 2009

And they also rated you the biggest pixel troll on phonearena

18. meanestgenius

Posts: 22423; Member since: May 28, 2014

No, they haven’t. But they’ve certainly rated you the worst Google Pixel apologist on the planet. What you said would be funny if it wasn’t so pathetic that you’re turning a blind eye and deflecting for Google’s horrible QC with the Pixel line.

19. syntaxlord

Posts: 239; Member since: Oct 01, 2018

Nope, that would be Peaceboy

20. Venom

Posts: 3808; Member since: Dec 14, 2017

Lol you got him. Dude has been making trollish comments at pixel yet he refuses to answer any questions about the issues he supposedly encountered.

22. meanestgenius

Posts: 22423; Member since: May 28, 2014

Lol, what he got was owned. My comments made on Pixel related articles are backed by documented facts, while you make trollish comments on Huawei, Nokia and BlackBerry articles while refusing to admit that you’ve never used any of their recent smartphones, which is why you can’t make factual statements about them, like what SoC they use. You even go as far as to pretend to have owned some.

14. andrewc31394

Posts: 301; Member since: Jun 23, 2012

worst seems a bit excessive. you've clearly never used the RED Hydrogen phone

21. Venom

Posts: 3808; Member since: Dec 14, 2017

He's never used anything outside of Nokia and blackberry. He's just speaking from his backside.

23. meanestgenius

Posts: 22423; Member since: May 28, 2014

You’ve never used a smartphone before, and speaking out of ones backside is your specialty. But do continue with your apologist ways and continue to deflect from the issues that actual Pixel owners are facing.

3. Cicero

Posts: 1144; Member since: Jan 22, 2014

I think is hardware related bug. On Samsung S series it is working flawlessly.

5. AmashAziz

Posts: 2934; Member since: Jun 30, 2014

Not necessarily.

16. dimas

Posts: 3404; Member since: Jul 22, 2014

You can have all these pixel problems for only $999. Hurry, call now before other people do.

4. freebee269

Posts: 542; Member since: Aug 10, 2012

Glad I don't have any of these issues that have been reported the past couple days. I am enjoying my pixel 3 xl. And I am glad I made the purchase.

8. tuminatr

Posts: 1164; Member since: Feb 23, 2009

Agreed me to no issues here. I will say however the fingerprint scanner on my Gaxaxy s8 works like crap in comparison to the P3 xl

6. lyndon420

Posts: 6868; Member since: Jul 11, 2012

Give your phone a gay sounding name like pixel and you should expect nothing but problems.

12. Subie

Posts: 2415; Member since: Aug 01, 2015

The Pixel name doesn't bother me, but doesn't inspire me either. Personally I think they should have kept the Nexus branding...

7. blac.inc

Posts: 59; Member since: May 16, 2018

I've had my Pixel 3 since 2 weeks after it's release and honestly never had any of the said current or prior issues.

10. andrewc31394

Posts: 301; Member since: Jun 23, 2012

Can confirm, this feature has been successful maybe 50% of the time ever since I got my 3 XL at launch

11. rouyal

Posts: 1583; Member since: Jan 05, 2018

Android is just one big inconsistency, filled with bugs, and propped up by a second rate App store.

15. dimas

Posts: 3404; Member since: Jul 22, 2014

Apple is not immune to bugs either. It's just easier to fix because there are fewer ios phones against thousands androids. And since pixel manufacturers are lg and htc, maybe we know who to point fingers with.

13. speedingcheetah

Posts: 91; Member since: Jul 22, 2017

No issues with Fingerprint gestures here. However, the sensor on the Pixel 3 does seem more sensitive to skin condition as recently it has been failing to read my finger when my skin gets a bit dry and rough and dirty. Never had that issue on my 1st gen Pixel XL.

17. LDC207X

Posts: 28; Member since: Mar 15, 2013

I definitely have inconsistency with my fingerprint gestures. Another gesture I noticed that is inconsistent is the knock knock gesture.

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