Your carrier probably miscalculates data usage, study shows

Your carrier probably miscalculates data usage, study shows
Here is another way our cellular carriers get more money out of our pockets than they should – by overcharging us for the mobile data we consume. Well, they aren't doing it on purpose, most likely, but according to a recent study, two of the major U.S. carriers (no names were mentioned) sometimes register about 5 to 7 percent more data than a subscriber actually uses.

Here is how that happens: a wireless carrier measures data consumption based on the amount of megabytes sent to the customer. However, when certain factors are in effect, not all of that data reaches the consumer's smartphone or tablet. That occurs primarily when the user is streaming music or video due to the way those protocols work. In a nutshell, an app that streams media may continue requesting data even when the smartphone or the tablet cannot receive it, which is what usually happens when the user's reception is low.

Now, a 5 to 7 percent difference might not seem like much, but it is enough to throw a subscriber beyond their monthly allowance, which could cost them extra. For example, Verizon and AT&T both charge $15 for each additional gigabyte a user consumers. Of course, the flaw could be fixed if carriers choose to modify their data counting algorithms accordingly, yet we don't see that happening anytime soon.

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22 Comments

1. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

I look at my bill regularly. If I EVER find out that Verizon is ripping me off, I will with the quickness of cheetah introduce them to my lawyer. lol We ALL pay too much money to these letches, just to find out they are ripping us off. Please let me find out Verizon is screwing me.

3. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

**leeches** lol Please let me edit PhoneArena.com. lol

6. Contreramanjaro

Posts: 153; Member since: Dec 04, 2011

PhoneArena does let you edit until a bit of time passes or you get thumb.

7. g2a5b0e unregistered

You can only edit a post before the next post has been made.

9. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

I know & that sucks because if it's an article that has a lot of posts then you are screwed if you are not fast enough. lol

18. serious9010

Posts: 254; Member since: Jul 20, 2012

you lol too much.

2. ajac09

Posts: 1482; Member since: Sep 30, 2009

I would NOT be surprised. I have an app on all our phones showing data usage vs what it shows on the AT&T website and I really really wonder... its usually off buy just enough not to matter but enough to make me investigate.

4. Aeires unregistered

The new data usage feature in ICS and JB is usually right on the money with T-Mobile's reports for my data usage.

5. Rayvelynn

Posts: 124; Member since: Jul 05, 2012

Their talking about AT&T with out a doubt, lol

8. alpinejason

Posts: 262; Member since: Sep 06, 2011

and verizon for certain

10. Savage unregistered

Not really new. The data usage in Android 4.0 shows less than my carrier's bill always. Though not by much.

11. dsDoan

Posts: 235; Member since: Dec 28, 2011

Be logical. This is the fault of the protocols, not the fault of the carriers. That is, of course, unless the carriers designed the protocols.

17. 305Bucko

Posts: 506; Member since: Aug 07, 2011

cue the dramatic music O_o

12. 1ceTr0n

Posts: 549; Member since: May 20, 2012

Lets file this under the "f**king duh" category

13. e.wvu unregistered

Miscalculation? Yeah right.

14. e.wvu unregistered

Carriers are aware that most of their customers don't look at their data usage on their bills. With that said, it's easy for carriers to "miscalculate" your data usage w/o your knowledge.

15. DonMateo28

Posts: 14; Member since: Oct 20, 2011

Shouldn't matter if you on an unlimited data plan

16. 305Bucko

Posts: 506; Member since: Aug 07, 2011

JUST CONFIRMED!!! My last Sprint bill says 8.5GB of data when in fact I used 8.7GB Im gonna call them right now. Theyre about to hear what UNLIMITED outrage sounds like =D

19. DigitalMD

Posts: 226; Member since: Feb 17, 2010

What about all the spam and advertising we are forced to take even though we don;t want it? They do not subtract for that. You want to know if your cell carrier is ripping you off? Just look at any bill, you can be assured, they are ripping you off.

22. uofmrules

Posts: 48; Member since: Oct 11, 2010

What are you talking about? The only advertisments you may get are from an app you downloaded by your choice. So how is that the carriers fault?

20. EspHack

Posts: 70; Member since: Sep 04, 2012

i hate all carriers, they are all the same, robbers with lawyers, after the school they are the thing i hate the most and would like to see killed with fire

21. uofmrules

Posts: 48; Member since: Oct 11, 2010

I love how the article trys to say the carriers add extra data to get more money out of you. The average consumer uses less then 2GB of data so even with the supposed adding of 5-7% more data won't make most people go over, and if they did it would be a whole $10 they pay, which again is rare. More people go over there minutes then data, and get charged a higher rate when they go over then data.

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