Verizon named best overall carrier nationally for the 11th consecutive time

Verizon named best overall carrier nationally for the 11th consecutive time
Research firm RootMetrics has just released its new report (via Fortune) covering the U.S. wireless industry over the second half of 2018. According to the report, Verizon dominated by winning five categories, and tied for first in the sixth one. The nation's largest wireless provider was named best network overall nationally, and also won for reliability, speed, data connections and calling. It tied with AT&T in the texting category.
 
Other firms that rank U.S. carriers like Ookla and Open Signal use crowdsourced information from free apps that perform speed tests after being downloaded on handsets. RootMetrics collects data as its drivers motor along America's highways and byways. For the latest report, RootMetrics conducted 3.9 million tests while driving 230,000 miles and it also tested signals in 8,000 indoor locations.

The national rankings had Verizon on top with AT&T second; T-Mobile and Sprint were third and fourth, respectively. For Big Red, it was the 11th consecutive overall win awarded by RootMetrics; the research firm issues two reports a year with each one covering a period of six months. The streak started with the report that tested the nation's four major carriers during the second half of 2013.

Besides ranking the carriers nationally, RootMetrics also ranked them in 125 Metropolitan areas using the same six categories. Verizon won 667 awards, leading the way, followed by AT&T (349), T-Mobile (323) and Sprint (80). Verizon also scored an average download speed of 20Mbps or higher in a leading 111 of 125 cities, followed by T-Mobile (102 cities), AT&T (98 cities) and Sprint (55 cities).

Verizon has won RootMetrics' award as best overall carrier in the U.S. 11 consecutive times

Verizon has won RootMetrics' award as best overall carrier in the U.S. 11 consecutive times

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8 Comments

1. Derekjeter

Posts: 1439; Member since: Oct 27, 2011

It’s the best carrier period! I would rather pay a few extra bucks a month for reliability than to put up with dropped calls from the others. Even when dumb and dumber merge they still won’t be anywhere close to the coverage of Verizon.

5. applesnapple93

Posts: 278; Member since: Jan 06, 2016

agreed. had all carriers and have friends on all of the major carriers. My phone always works and always works where theirs doesn't. I'll pay the extra money for that.

2. youlookfoolish

Posts: 191; Member since: Dec 14, 2012

Root Metrics is funded by Verizon. This is Verizon saying Verizon is the best. I'll stick with GWS One Score. Verizon is good, but AT&T is best.

8. tuminatr

Posts: 1090; Member since: Feb 23, 2009

And GWS is probably funded by ATT where does that leave us?

3. TBomb

Posts: 1029; Member since: Dec 28, 2012

I don't think an "educated customer" has claimed Verizon being the best since 2006.

4. tuminatr

Posts: 1090; Member since: Feb 23, 2009

I can only speak to my personal experiences but here is the upper Midwest they are the best. I travel 7 stares and the difference between coverage and performance is huge

6. TBomb

Posts: 1029; Member since: Dec 28, 2012

that's probably a fair statement. Verizon does have good coverage during travel by car. I feel that coverage is comparable for 90% of the nation's population though. If you're in a Chicago/Minneapolis suburb, I'm sure you would have service from any carrier.

7. tuminatr

Posts: 1090; Member since: Feb 23, 2009

Also I helped my sister move from NYC to Minneapolis last year. We drove cross country she has t-mobile my personal phone is Verizon, My work phone is Sprint, and a ATT Nighthawk mr1100 hotspot. Same story verizon was much better than everyone else. Also I don't just travel by car in my seven state area overnights am in and out of businesses in just about all the small towns.

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