Nation's largest carrier resolves issue affecting "a ton" of subscribers

Nation's largest carrier resolves issue affecting
East coast customers of the nation's largest carrier, Verizon Wireless, might have noticed that they are having issues this morning sending and receiving texts. The problem started at 8:30am EDT and was confirmed by the carrier in a tweet sent by Verizon's customer service team. In that message, Big Red wrote that its technicians  are working non-stop to correct the problem that is affecting "a ton of customers."

There is some good news on this front. Just a few minutes ago, Verizon followed through with another tweet that says it has resolved the issue. Those affected need to power their phone off for a minute or two and re-boot it. This, says the wireless provider, will return texting functionality to your Verizon powered handset.

On DownDetector.com, the outage map shows how the issue affected the carrier's customers from New York down the eastern seaboard through Florida. And while customers couldn't send or receive texts, they still were able to make calls and browse the internet.

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5 Comments

1. drazwy

Posts: 352; Member since: Jan 15, 2014

Hmm, interesting. txt to multiple locations all morning on the east coast and Never noticed.

2. ph00ny

Posts: 2014; Member since: May 26, 2011

Are you on imessage?

5. BooBeeNYC

Posts: 2; Member since: Mar 08, 2019

Yup I didn't notice anything either but also 99% of my contacts have iPhones.

3. dylanlee982

Posts: 9; Member since: Feb 28, 2019

Im on a plan with my parents and they experienced this issue on there pixels but i did not with my iphone, and i was using actual texts not imessage.

4. emcdonald75

Posts: 159; Member since: Nov 07, 2012

I wonder is it because Verizon is implementing RCS messaging nationwide, or are these outages associated with 5G upgrades?

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