Verizon slapped with lawsuit over $1.99 data charges
It was bound to happen some time with plenty of customers boiling over due to data charges on their monthly bills, but Verizon Wireless is being hit with a class-action lawsuit over its $1.99 data fees. Some feature phone customers allege that they've been improperly charged and have taken the matter to a higher authority – it comes three months after the FCC asked Big Red to respond to accusations surrounding the $1.99 charges that customers saw as they inadvertently accessed mobile web services on their non-smartphone device. The lawsuit was filed by Goldman Scarlato & Karon P.C. in a New Jersey federal court and aims to reimburse people and businesses for the erroneous $1.99 charges. Back in November, there was a New York Times articles that pointed out how Verizon's handsets were designed to purposely get customers to accidentally access the web on their mobile phones. Verizon fired back by stating the the home Web key on its handsets is prominently placed because it seems like it is a frequently used item among its subscribers. There are always two sides to every story – we'll see how it all ends up in the judicial system.
via Wireless Week
via Wireless Week
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