Verizon is recognized as the highest ranking wireless workplace for IT professionals

Verizon is recognized as the highest ranking wireless workplace for IT professionals
If you happen to be a tech savvy individual who is in the market of looking for employment in the wireless industry, you may want to keep your eyes steady at Verizon Wireless. The number one wireless carrier in the country was recognized by Computerworld as one of the top workplaces for information technology professionals. Coming in at 8th place overall, the carrier managed to come in the top ten for the second straight year and was regarded as the highest ranking wireless company in the list. The basis for their rankings are pretty intense as Computerworld's comprehensive questionnaire rates a bevy of things like benefits, diversity, career development, training, and retention – all of the ingredients needed in attracting the IT professional. Scott Finnie, editor in chief of Computerworld said, β€œTo be among the Best Places to Work in I.T., it's not enough just to seek out and hire the most talented I.T. people, offer them competitive pay and provide great benefits. The organizations that made this year's Best Places to Work list sustain a dynamic work environment in which I.T. professionals keep their hands on the latest technologies and work on projects that are business critical.” Being the sole wireless carrier in the top 10 list makes for a compelling argument for Verizon's stance at being number one in the industry.

source: PR Newswire & Computerworld



1. becazican unregistered

REALLY!!!! I dont know if we are talking about those guys behind the counter when your phone breaks this is so wrong

2. Jango_Fred

Posts: 58; Member since: Dec 17, 2008

You don't REALLY think they are hiring trained I.T. people to do sales?.... Do you? Or is this just your fancy way of criticizing the sales people?

3. cellslanger

Posts: 16; Member since: May 12, 2010

Maybe you should be more careful with your phone, its not our fault you fail to relize your holding a 3-5 hundred dollar device in your hand and treat it like you can just get a new one for free any time you want.

4. TCC

Posts: 2; Member since: Jun 21, 2010

It's not cost effective to have trained technicians in the store to fix phones. Get insurance or some sort of protection package instead of "telling" us we need to fix your phone because you were an idiot with it

5. cc16177

Posts: 312; Member since: May 09, 2010

THANK YOU. I work for an indirect Verizon store and I can't believe the idiots that wakl in here expecting me to just fix whatever THEY did to their phone.

7. BigRed83

Posts: 144; Member since: May 19, 2008

While the techs at a corporate store may not be A+ or MCSE certified (is that really necessary?), they ARE for the most part, smarter than the average bear and definitely smarter than most customers. When a tech gives you a tip about how to get the most out of your device, it makes sense to listen to them. We work with many many phones, not all of them are the latest and greatest. Need help with an HTC Mogul? A 3 year old flip phone? Give us a minute, and we can normally help you. Granted, they may need to look up info about the device, but they get there. Wonder why your battery doesn't work well after 18 months? Why using the phone while connected to the charger is not a good idea? Techs generally know or can find out. If you treat your phone like a hockey puck or a drink coaster, please don't act surprised when you are told you need to get a new phone via insurance or buying one at full retail. On the training issue, one more comment: IF the in-store technicians WERE A+, etc. trained, what do you think your phone bill would like if the techs were making 50k + per year?

8. downbeat3

Posts: 13; Member since: Nov 05, 2009


10. fishpower187

Posts: 88; Member since: Feb 22, 2010

+1 @downbeat! Couldn't have said it better myself!

6. Dark Asgard

Posts: 44; Member since: Apr 01, 2010

I actually plan to work for verizon someday, maybe work my way up :)

9. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

hey bud why did you get minus three? don't you hate when people give you a negative post for no reason?

13. Sellcell

Posts: 118; Member since: Mar 16, 2010

It really don't matter what company you work for, some are better than others, but for the most part job security is there. I mean lets face it, people are going to be willing to get rid of their clothes before they give up there phone.

15. blamecanada

Posts: 4; Member since: Jun 22, 2010

There have actually been quite a few layoffs within the company within the past 3 months (data sales, hr, merch, operations, trainers). Unless you wanna work retail sales, your job isn't all that secure.

11. therealdeal

Posts: 3; Member since: Oct 22, 2009

I have my CERTs and work as a salesman with one of the major carriers, let's just say the benefits are good. I continue to sub-contract my self out for the real bucks. As mentioned before, customers are crazy. They want you to do the impossible after they kcuF'ed up their phones. The next one is...I lost my phone, do you have my contacts? These are BB and Windows Phone customers who have ways of backing up their goods but choose not to do so. Being behind the counter doesn't mean that we are not intelligent but at times we are treated less than human, and yet we are the one's people come to when things go wrong or they can't figure it out.....ironic. I specialize in Windows Phones in my market and I have given classes to help customers use their phones and set the expectation on what these devices can & can't do. I don't know much about the basic to mid level phones but I can look it up and solve the customer's issue. Assigning a ring tone to your text message on your flip phone is not my specialty......sorry. Back to the topic at hand......Verizon is a good place to work for IT, interesting. Gotta check it out.

12. jundibasam

Posts: 119; Member since: Aug 05, 2009

Verizon Technical Support staff on the phone are usually the most well-trained. I don't even go to the stores anymore because most of the so-called "techs" there are just glorified sales reps. I actually work in IT and have MCDST, A+, and N+ Certs in addition to a Masters, so I can usually resolve most equipment and/or software issues on my own. However, in the unlikely even I need help from VZW, I learned a long time ago not to go to the stores. In fact, I was talking with a manager for Verizon once and they told me the techs at stores basically rely on physical examinations of the phones and the user guides from the manufacturers for their technical expertise wheras most Verizon Tech Support Coordinators and Analysts have to earn IT Certifications for their jobs that Verizon will pay for. I can back that up because most Tech Support people that I talk to on the phone with VZW are very intelligent and knowledgable. Good for Verizon. Now if only they can improve the stores.

14. blamecanada

Posts: 4; Member since: Jun 22, 2010

Have fun being lied to. TS has a glorified, interactive troubleshooting/user guide with paths to take if something goes wrong. And most of the people I deal with state that TS told them to come in because they couldn't figure it out.

16. jundibasam

Posts: 119; Member since: Aug 05, 2009

Well, its not from my experience. The TS I've dealt with in the 4 years I've been a Verizon customer have always been very knowledgeable and professional while I've had nothing but bad experiences at stores in Virginia, DC, Maryland, and NC. Its just my experience and feedback, but from what I can tell, TS is much more trained and professional than the sales reps at the stores who know little to nothing about actual troubleshooting.

17. corps1089

Posts: 492; Member since: Jan 20, 2010

Congrats to Verizon! This is a great achievement to be so high on this list!

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