On Friday, T-Mobile customers had a bit of trouble pre-ordering the Apple iPhone 6 and Apple iPhone 6 Plus. CEO John Legere's Twitter page was full of tweets from T-Mobile account holders, complaining that they were having a problem pre-ordering a new iPhone 6 model. A few T-Mobile customers somehow received an image of the Samsung Behold that was titled the Apple iPhone 6. The Behold was one of the first U.S. featurephones to carry a 5MP snapper back in 2008.
But we digress. In an effort to keep its customers happy, T-Mobile announced that it will give those with a T-Mobile JUMP! plan, priority when it comes to shipping out pre-ordered Apple iPhone 6 and Apple iPhone 6 Plus units. This priority will be automatically arranged for those JUMP! customers who pre-order either new iPhone 6 model before midnight Sunday.
What is good for JUMP! customers might leave a bad taste in the mouths of those T-Mobile subscribers who are on a different plan. And T-Mobile customers who pre-ordered either iPhone 6 model on Friday, are not guaranteed first day shipping. In fact, one T-Mobile customer who pre-ordered at 7:10 AM Eastern Time on Friday, received an email saying that the device he ordered is now on backorder with no estimated delivery date.
It is a bit of a setback for what has been the most consumer friendly mobile operator in the states, although there shouldn't be any lingering effect.
Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
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