T-Mobile to give priority to JUMP! members ordering the Apple iPhone 6 this weekend

T-Mobile to give priority to JUMP! members ordering the Apple iPhone 6 this weekend
On Friday, T-Mobile customers had a bit of trouble pre-ordering the Apple iPhone 6 and Apple iPhone 6 Plus. CEO John Legere's Twitter page was full of tweets from T-Mobile account holders, complaining that they were having a problem pre-ordering a new iPhone 6 model. A few T-Mobile customers somehow received an image of the Samsung Behold that was titled the Apple iPhone 6. The Behold was one of the first U.S. featurephones to carry a 5MP snapper back in 2008.

But we digress. In an effort to keep its customers happy, T-Mobile announced that it will give those with a T-Mobile JUMP! plan, priority when it comes to shipping out pre-ordered Apple iPhone 6 and Apple iPhone 6 Plus units. This priority will be automatically arranged for those JUMP! customers who pre-order either new iPhone 6 model before midnight Sunday.

What is good for JUMP! customers might leave a bad taste in the mouths of those T-Mobile subscribers who are on a different plan. And T-Mobile customers who pre-ordered either iPhone 6 model on Friday, are not guaranteed first day shipping. In fact, one T-Mobile customer who pre-ordered at 7:10 AM Eastern Time on Friday, received an email saying that the device he ordered is now on backorder with no estimated delivery date.

It is a bit of a setback for what has been the most consumer friendly mobile operator in the states, although there shouldn't be any lingering effect.


source: TmoNews

Related phones

iPhone 6
  • Display 4.7" 750 x 1334 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A8, Dual-core, 1400 MHz
  • Storage 128 GB
  • Battery 1810 mAh(14h 3G talk time)
iPhone 6 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A8, Dual-core, 1400 MHz
  • Storage 128 GB
  • Battery 2915 mAh(24h 3G talk time)

FEATURED VIDEO

26 Comments

1. Mxyzptlk unregistered

People are JUMP!ing for the best thing coming.

3. Shatter

Posts: 2036; Member since: May 29, 2013

T-Mobile is going to get tons of iPhone users over the next few months if they advertise WiFi calling for it.

6. Vexify

Posts: 570; Member since: Jun 16, 2014

Also from paying ETF's and offering 128g iPhone Plus for only $120.00. Expect to see T Mo get some crazy boost in customers

7. JMartin22

Posts: 2369; Member since: Apr 30, 2013

It certainly was the best flop of the year. Can't say it was the worst. You'll sit there and fall back on sales, as if that matters to you );

13. AlikMalix unregistered

The kind of flop that other companies only wish about. Why can't you put it thru your head - people love iOS for all the features it delivers and especially the ones it omits (bloat and carrier restrictions anyone?).

23. JMartin22

Posts: 2369; Member since: Apr 30, 2013

Chance is, if you're invoking the whole bloatware/carrier restriction argument, then you're not speaking from the average person's prospective. The average person doesn't understand, or care about these kind of prospects. Apple's stronghold is its cultural influence in the US, which was pioneered along by marketing tactics back in the iPod days. Android's weakness with OS updates is continually improving. The thing is, when Google pushes an OS update, it tends to more significant and beneficial to Android's ecosystem as a whole, than the minor garbage that Apple pushes out. So far, the last two updates have been more design make overs and poor implementations of Android features. They're trying at least.

25. Gemmol

Posts: 793; Member since: Nov 09, 2011

OS updates are not improving, maybe your talking about samsung, but there are many other android phone makers, what happen to those people who want to update............at least with the way Microsoft do things, phones have the chance to upgrade no matter what phone maker you choose with developer preview

9. AppleJuice

Posts: 145; Member since: Sep 12, 2013

The best thing coming? Pff!

2. naittosan

Posts: 239; Member since: Jun 28, 2014

Should have went to Sprint

4. Mxyzptlk unregistered

Sprint's poor network can't handle the iPhone.

21. TheFirm

Posts: 33; Member since: Jun 05, 2014

Sprint spark says hi

5. naittosan

Posts: 239; Member since: Jun 28, 2014

As long as I have LTE where I live, it will.

8. TheMoltenD

Posts: 109; Member since: Jul 13, 2014

Sprint LTE = T-Mobile 4G speed wise.

10. Mxyzptlk unregistered

Sprint LTE = dial-up speed

12. TheMoltenD

Posts: 109; Member since: Jul 13, 2014

Sprint LTE is actually measured in bytes per second.

16. g2a5b0e unregistered

I actually laughed out loud at this one. +1

19. Mxyzptlk unregistered

I bet you did. The joke went over your head.

20. Mxyzptlk unregistered

Joke . . . . . . . . . Your head

22. g2a5b0e unregistered

Yeah. That one went over my head too. I still don't get it.

24. Mxyzptlk unregistered

You're missing the point.

26. g2a5b0e unregistered

Help me find it?

11. NateAdam8

Posts: 436; Member since: Feb 17, 2012

Apple iPhone 6/6 Plus = 1.4Ghz Dual-Core

14. CreeDiddy

Posts: 2149; Member since: Nov 04, 2011

I am moving to TMobile, but I am not going to pay $10 per month for this program. People need to realize that they can sell the phone on their own, pay the remaining balance off and start with a new phone. Example: Today's iPhone 6 16GB = $649 Monthly Installment = $27.04 Down payment required = $0 50% of smartphone paid = $324.50 Remaining payment = $324.50 Sell phone on eBay = $450-$500 (avg) Take $450-$500 as payoff balance of iPhone 6. Remaining profit of $150-$175 for next down payment for iPhone 6S. This is how I see this is much better than JUMP. This will also lower your bill down to at least $20.83 a month. Sounds like a better deal to me.

15. Dizzle

Posts: 10; Member since: Sep 11, 2014

It makes sense when your down payment is $0. But your down payment is based off of your credit. Some will have different down payments. In some cases roughly half the price up front

17. Soundview

Posts: 2; Member since: Sep 14, 2014

Most customer friendly... Until you actually need customer service. Then it all goes to hell pretty quickly.

18. wrm2013

Posts: 232; Member since: Mar 28, 2013

I've never had a issue with tmo customer service. it rivals Verizons customer service.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.