T-Mobile customers will be allowed to keep their rate plan on AT&T after it expires

T-Mobile customers will be allowed to keep their rate plan on AT&T after it expires
Many T-Mobile customers are worried that if a merger with AT&T is allowed, they will be forced into one of the latter's higher priced options. The good news is that a leaked internal employee FAQ was obtained by TmoNews stating that AT&T will "honor the terms of each T-Mobile customer's contract," which means that after the merger is completed, T-Mobile customers will be allowed to continue their service under the same conditions as their current plan. And if their T-Mobile contract expires after the merger, customers will be allowed to renew their contract at the T-Mobile rate for as long as they feel like doing so.

What isn't answered is the question of what happens when a T-Mobile customer, who comes to AT&T as part of the purchase, is ready to upgrade to a new phone. It could be that AT&T is still working this out in a manner that will help the buyout appear more palatable to T-Mobile's current customer base in a way that will also appease the regulators. Keeping T-Mobile's rate plan for current customers should help prevent a mass exodus out of the nation's fourth largest carrier before both parties shake hands on the deal-if they are ever allowed to do so.

source: TmoNews


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