Many T-Mobile customers are worried that if a merger with AT&T is allowed, they will be forced into one of thelatter's higher priced options. The good news is that a leaked internal employee FAQ was obtained by TmoNews stating that AT&T will "honor the terms of each T-Mobile customer's contract," which means that after the merger is completed, T-Mobile customers will be allowed to continue their service under the same conditions as their current plan. And if their T-Mobile contract expires after the merger, customers will be allowed to renew their contract at the T-Mobile rate for as long as they feel like doing so.
What isn't answered is the question of what happens when a T-Mobile customer, who comes to AT&T as part of the purchase, is ready to upgrade to a new phone. It could be that AT&T is still working this out in a manner that will help the buyout appear more palatable to T-Mobile's current customer base in a way that will also appease the regulators. Keeping T-Mobile's rate plan for current customers should help prevent a mass exodus out of the nation's fourth largest carrier before both parties shake hands on the deal-if they are ever allowed to do so.
Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
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