T-Mobile adds 2GB Simple Choice plans to Binge On, but in a misleading way (UPDATE)

T-Mobile adds 2GB Simple Choice plans to Binge On, but in a misleading way (UPDATE)
Starting today, all new Simple Choice subscribers signing up for at least 3GB of data with T-Mobile, will be able to stream video from 24 providers to their heart's content. With Binge On, streaming video from Crackle, Encore, ESPN, Fox Sports, Fox Sports Go, HBO Now, HBO Go, Hulu, MLB, Movieplex, NBC Sports, Netflix, Sling TV, Sling Box, SHOWTIME, STARZ, T-Mobile TV, Univision Deportes, Ustream, Vessel, Vevo and VUDU can be viewed without having the data used subtracted from the customer's monthly data allowance.

Originally, T-Moble said that Binge On would be available to Simple Choice subscribers who signed up for 3GB of data or more. But after fielding a number of complaints, the carrier had apparently agreed to allow those with a 2GB data plan (the lowest tier available for Simple Choice) to take part in the new feature. But there is a catch, and it is a major one.

On T-Mobile's website, you will see this sentence: "2GB and more includes Binge On video streaming that lets you watch 3x more video with your high-speed data." Sounds good, right? But all this means is that those subscribed to the 2GB tier of Simple Choice will have their video streamed at 480p. Unlike the other Simple Choice subscribers, they will have the data used to watch these movies and television shows subtracted from their monthly data cap. The 480p speed allows these customers to stream three times the amount of video than they could before, when it was sent to them at 1080p.

Isn't that the kind of semantics game that T-Mobile has been accusing its rivals of playing?

source: T-Mobile via AndroidGuys

UPDATE: T-Mobile has reached out to us to explain their side of the story. First, the carrier denies that it had received complaints about not offering Binge On to customers with a 2GB Simple Choice Plan. This had come from the source of the story. T-Mobile says that it was its  intention to offer the service to all Simple Choice customers.

The carrier feels that it is not misleading customers since the wording that we quoted about the 2GB plan is exactly what these subscribers receive. As a result, T-Mobile disagrees with our statement about there being a major catch with the feature.

So let's explain this in the simplest way possible. Those with a 2GB Simple Choice subscription will still have the data used while streaming video, subtracted from their monthly data plan. Since the data will stream at 480p instead of 1080p, these T-Mobile customers will get to see 3 times the amount of streamed video that they would have been able to see at 1080p.

Those with a 3GB Simple Choice plan or higher, can view all the streaming data they want from participating apps, without it counting against their data allowance. As a result, if you can swing it, your best bet is to subscribe for 3GB or higher.




Posts: 1; Member since: Nov 22, 2015

For mobile data only (i.e. iPads) "true" Binge On kicks in at 6gb/mo for approx $35. Its amazing to me that when this plan is discussed in the media, its called "unlimited" but has a clear 22gb/mo LTE cap on it. When talking with T-Mobile customer service reps (in Manilla!) they are very well versed in Binge On and quickly acknowledge the data cap--although they say most users don't understand the cap exists.

7. kevin91202

Posts: 642; Member since: Jun 08, 2014

@Alan F. Still can't seem to grasp the English language. What a shame.

6. Fuego84

Posts: 357; Member since: May 13, 2012

How do I start watching these providers I have unlimited everything on 2 lines and have 1 line w/3gb and 1 line w/1gb

5. BundlePack

Posts: 23; Member since: Mar 06, 2015

Most people don't read the fine print or add up the true cost of the phone, the monthly plan and all of the taxes and fees. As long as that keeps happening Cellular companies will continue to do things like this

4. rigorkrad

Posts: 11; Member since: Jun 08, 2014

what about iPads???? it says tablets are included, but if you go to the actual prepaid and postpaid tablet plan pages it makes no mention of binge on

2. vladimir86

Posts: 85; Member since: Oct 15, 2011

* I mean with insurance and I'm on jump program.

1. vladimir86

Posts: 85; Member since: Oct 15, 2011

Common T-Mobile I'm paying 81$ monthly and I got only 1 GB LTE. Make some changes !!!

3. promise7

Posts: 894; Member since: Jul 03, 2013

1GB users get upgraded to 2GB for free if you're already a 1GB customer before the announcement. The catch is, you have to change to the new 2GB plan, they won't automatically upgrade you even though the price is exactly the same.

8. darwzrd1

Posts: 1; Member since: Nov 15, 2015

No offense but I been paying $50 a month for 3GB LTE with Unlimited Phone, Text and Data, also 10GB Stash Data Free. I only use YouTube so this new streaming service doesn't help me, other then using Sling with Dish. You need to check your plans options for often.

10. DarkStar286

Posts: 229; Member since: Mar 18, 2014

Wow you pay a lot in the US. Here in the UK I pay around $25 a month for unlimited everything.

11. jsidw

Posts: 3; Member since: Oct 06, 2014

It terms of footprint to build out towers, the US is 40 times larger than the UK. By the time a generation of antennas are built out in the US, it seems like the next evolution comes out. I am not trying to substantiate high fees - I'm just saying its not a simple comparison.

9. Bernoulli

Posts: 4364; Member since: Sep 01, 2012

You shouldn't pay more than 61$ after taxes, are you also paying for a phone still?

12. ozgur781sen

Posts: 37; Member since: Mar 11, 2015

I;m paying $120 for 4 lines with 10 GB each with Data Stash and the 4th line is FREE. PLUS T mobile will double my 10GB to 20GB on the 19th of this month.

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