Surprise! Apple says there's no heat issue with the new iPad

Surprise! Apple says there's no heat issue with the new iPad
Apple may be doing a few things differently recently, but one thing that hasn't changed in the Tim Cook era is how Apple responds to reports of a potentially widespread problem in one of its products. Recently, there have been reports, with quite impressive data behind them, saying that the new iPad runs pretty hot

Of course, the question is whether this extra heat is a problem or not. A few people have reported the new iPad overheating to the point of auto-shutdown with an error message, but those reports haven't been very widespread so far. An Apple spokesperson, Trudy Muller told The Loop that the iPad runs "well within our thermal specifications" adding, "If customers have any concerns they should contact AppleCare." 

That's the answer we expected from Apple. However, the real question is what Apple's thermal specifications may be. Obviously, we know that Apple has been very clear to call its MacBooks "notebook" computers rather than "laptops", because they run so hot that keeping a MacBook on your lap can be a terrible experience. Maybe that's what's happening with the iPad, it may be hotter, but Apple thinks that's okay, and may even be helpful when winter comes back. 

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iPad 3
  • Display 9.7" 2048 x 1536 pixels
  • Camera 5 MP / 0.3 MP VGA front
  • Processor Apple A5X, Dual-core, 1000 MHz
  • Storage 64 GB
  • Battery 11560 mAh

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43 Comments

1. DigitalBoy05

Posts: 273; Member since: Jun 04, 2011

i do love my macbook pro in the winter time.

47. maniak

Posts: 2; Member since: Nov 13, 2011

Its a feature. The new iPad with iSight camera and iHeat hand warmer. ...and, obviously, if its too hot you're holding it wrong.

2. andro.

Posts: 1999; Member since: Sep 16, 2011

Hmmmm Apple also said the iphone 4 antenna was okay. Michael seems to think Apple has turned a leaf but it seems now seems the annual faulty product denial is one apple policy which certainly hasn't changed!

82. anywherehome

Posts: 971; Member since: Dec 13, 2011

yes.....how can anyone still believe Apple? I don't understand

3. Chronos

Posts: 258; Member since: Feb 25, 2012

What a great idea to deny what has already been proven! Has Apple ever thought that being honest about an issue with one of its product actually makes the company look better to customers?

13. metoyou

Posts: 279; Member since: Oct 19, 2011

No surprises coming from Apple...perhaps you're "using it the wrong way" come on people stop bitching otherwise we might send you a mini fridge for extra 100$

30. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

Apple denying there is an issue is just the latest example of a lie being repeated in hopes of it being confused for the truth. The iPad 3 does get hotter than the iPad 2. Consumer Reports objectively proved the point. I wonder if Apple is going to provide refunds for those customers who don't like the added heat output? Maybe the customers will just return the iHeaters within the 14-day return period?

73. RaKithAPeiRiZ

Posts: 1488; Member since: Dec 29, 2011

easiest thing to do is connect a cooling fan to the ipad

94. glentomas123

Posts: 70; Member since: Jun 01, 2011

The heat is the only way you can tell the difference between the "new" iPAD and the iPAD2. It's a feature! "You're gonna love it."

4. s.mrabet

Posts: 147; Member since: Oct 26, 2011

They will say it's a feature, and patent it LOL

95. glentomas123

Posts: 70; Member since: Jun 01, 2011

They are going to sue my car company for using this patented feature in my seats! lol

5. android_hitman unregistered

you are holding it wrong .. that's why it's heating ... geez people .. at least read the instruction manual before using a PREMIUM product

6. remixfa

Posts: 14605; Member since: Dec 19, 2008

you need to update the original article you link to. Consumer reports ran the test and they had multiple units hit 116 degrees while playing video games. http://www.pcworld.com/article/252228/consumer_reports_new_ipad_can_reach_116_degrees_while_gaming_apple_responds.html that said, its sad to see that apple still retains its holier than thou attitude about its glitches.. eeeerrr "features". That was one of the things i was hoping would change under cook.

12. darkkjedii

Posts: 30678; Member since: Feb 05, 2011

Shutup meg

90. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

116 degrees is hot for a metal case. That to me is crazy!

7. andro.

Posts: 1999; Member since: Sep 16, 2011

'Customers should contact applecare' where they will be talked into spending more money buying a warranty extended to 2 years to cover the possible faulty product

11. darkkjedii

Posts: 30678; Member since: Feb 05, 2011

Jealous androsheep bahhhhhhhhh

8. PAPINYC

Posts: 2315; Member since: Jul 30, 2011

iAgree with Tim Cook, the real problem is that all other tablets run too cold.

19. EclipseGSX

Posts: 1770; Member since: Oct 18, 2011

haha good one. we like this

9. Gusto

Posts: 28; Member since: Mar 20, 2012

Great piece of report, just like it should be. With opinion, but not enough that distort the news, like most site out there is inclined to do.

10. cellphonator

Posts: 298; Member since: Oct 29, 2011

That's clear enough.......Tim Cooks on the iPad, that's why it's so hot. ...Ok after this one, better go to sleep :/

14. smartphone

Posts: 160; Member since: Oct 21, 2011

Apple: there is no problem , our engineers tested it in antarctica and it was ok.

34. cellphonator

Posts: 298; Member since: Oct 29, 2011

PA please moderate this thread, possibly cleaning up the s*it, thanks.

49. B3BLW29

Posts: 238; Member since: Mar 02, 2012

Its a new a new feature to make iOmlete using iHeat you dumb non-barsitas :D

64. denney

Posts: 98; Member since: Oct 20, 2011

I don't believe apple is trying to sweep it under the rug. Every issue like this tends to get addressed in one way or another, and if a software iteration can fix it, it will be issued before long. My iMac was having an issue with disconnecting from Wi-Fi in sleep mode, I had checked almost daily for a software update to fix it. So finally one day (before I had checked for a software update) I called AppleCare and the agent asked that I check for updates. Reluctantly, I checked for updates and it turns out, they literally released the update to fix the problem that day. Apple doesn't like to admit they've made mistakes, but they do well to address them. My theory is that they like to appear as though they can fix problems immediately. I'm absolutely sure that as soon as they received the first complaint about this heat issue they began investigating the cause, they will formulate a solution, then express that there is an issue that is being addressed, that way when they release the solution, it seems as though less time has actually passed since the problem began to exist.

67. RaKithAPeiRiZ

Posts: 1488; Member since: Dec 29, 2011

@android.hype - Y U ACT ***..YOU F*king son of a sexually abused b*tch ...stop trolling and calling everyone pakistani , i m from OZ bitch ..u racist pig ,die in hell modda fukka

72. xiobnb

Posts: 74; Member since: Nov 11, 2011

oh my god people!! stop saying they are holding it wrong!!obviously they are not !! they are just charging it wrong!

78. gemmabba

Posts: 51; Member since: May 09, 2011

of course, why not? i have foreseen this kind of respond from apple the number of F**ks they give to the costumer is as much as the number of books the jersey shore cast read

81. paulyyd

Posts: 340; Member since: Jan 08, 2011

Lol I think its hilarious when michael heller decides to write an article. its always going to be about apple and its always going to be bias. LOL you're a joke, and I really do hope you don't consider your self a journalist cause you're certainly not.

84. metoyou

Posts: 279; Member since: Oct 19, 2011

Just got back from gym... is she dead? that's crazy gurl. I bet she is a lonely child, parent f*cked up, no relatives, no friends, nothing period.

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