Surprise! Apple says there's no heat issue with the new iPad
posted by Michael H. / Mar 20, 2012, 8:28 PM
Of course, the question is whether this extra heat is a problem or not. A few people have reported the new iPad overheating to the point of auto-shutdown with an error message, but those reports haven't been very widespread so far. An Apple spokesperson, Trudy Muller told The Loop that the iPad runs "well within our thermal specifications" adding, "If customers have any concerns they should contact AppleCare."
That's the answer we expected from Apple. However, the real question is what Apple's thermal specifications may be. Obviously, we know that Apple has been very clear to call its MacBooks "notebook" computers rather than "laptops", because they run so hot that keeping a MacBook on your lap can be a terrible experience. Maybe that's what's happening with the iPad, it may be hotter, but Apple thinks that's okay, and may even be helpful when winter comes back.
Posts: 275; Member since: Jun 04, 2011
i do love my macbook pro in the winter time.
posted on Mar 20, 2012, 8:30 PM 14
Posts: 1999; Member since: Sep 16, 2011
Hmmmm Apple also said the iphone 4 antenna was okay. Michael seems to think Apple has turned a leaf but it seems now seems the annual faulty product denial is one apple policy which certainly hasn't changed!
posted on Mar 20, 2012, 8:34 PM 21
Posts: 258; Member since: Feb 25, 2012
What a great idea to deny what has already been proven! Has Apple ever thought that being honest about an issue with one of its product actually makes the company look better to customers?
posted on Mar 20, 2012, 8:35 PM 13
Posts: 5993; Member since: Dec 22, 2010
Apple denying there is an issue is just the latest example of a lie being repeated in hopes of it being confused for the truth. The iPad 3 does get hotter than the iPad 2. Consumer Reports objectively proved the point. I wonder if Apple is going to provide refunds for those customers who don't like the added heat output? Maybe the customers will just return the iHeaters within the 14-day return period?
posted on Mar 20, 2012, 9:45 PM 4
Posts: 147; Member since: Oct 26, 2011
They will say it's a feature, and patent it LOL
posted on Mar 20, 2012, 8:36 PM 19
Posts: 14605; Member since: Dec 19, 2008
you need to update the original article you link to. Consumer reports ran the test and they had multiple units hit 116 degrees while playing video games. http://www.pcworld.com/article
that said, its sad to see that apple still retains its holier than thou attitude about its glitches.. eeeerrr "features". That was one of the things i was hoping would change under cook. pad_can_reach_116_degrees_whil e_gaming_apple_responds.html
posted on Mar 20, 2012, 8:43 PM 11
Posts: 1999; Member since: Sep 16, 2011
'Customers should contact applecare' where they will be talked into spending more money buying a warranty extended to 2 years to cover the possible faulty product
posted on Mar 20, 2012, 8:49 PM 8
Posts: 2315; Member since: Jul 30, 2011
iAgree with Tim Cook, the real problem is that all other tablets run too cold.
posted on Mar 20, 2012, 8:53 PM 18
Posts: 98; Member since: Oct 20, 2011
I don't believe apple is trying to sweep it under the rug. Every issue like this tends to get addressed in one way or another, and if a software iteration can fix it, it will be issued before long. My iMac was having an issue with disconnecting from Wi-Fi in sleep mode, I had checked almost daily for a software update to fix it. So finally one day (before I had checked for a software update) I called AppleCare and the agent asked that I check for updates. Reluctantly, I checked for updates and it turns out, they literally released the update to fix the problem that day. Apple doesn't like to admit they've made mistakes, but they do well to address them. My theory is that they like to appear as though they can fix problems immediately. I'm absolutely sure that as soon as they received the first complaint about this heat issue they began investigating the cause, they will formulate a solution, then express that there is an issue that is being addressed, that way when they release the solution, it seems as though less time has actually passed since the problem began to exist.
posted on Mar 20, 2012, 10:43 PM 0
Posts: 340; Member since: Jan 08, 2011
Lol I think its hilarious when michael heller decides to write an article. its always going to be about apple and its always going to be bias. LOL you're a joke, and I really do hope you don't consider your self a journalist cause you're certainly not.
posted on Mar 21, 2012, 12:11 AM 0
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