Sprint

Sprint reports its first quarter in two-years with gains in net new postpaid phone subscribers

posted by Alan F. / Nov 03, 2015, 12:28 PM

Sprint reports its first quarter in two-years with gains in net new postpaid phone subscribers

More people are coming to Sprint, and fewer subscribers are leaving the nation's fourth largest carrier. For the fiscal second quarter, the company added 1.1 million net new subscribers, an 80% gain year-over-year. Overall, that gives the carrier close to 4 million in new additions over the last four quarters. Postpaid net adds totaled 553,000 subscribers, a nice turnaround from the 272,000 postpaid customers it lost in the same quarter last year. The company produced its lowest churn of all time during the three months, 1.54%. That is down from the 2.18% that Sprint reported last year.

For the first time in two years, Sprint reported a gain in perhaps the most important category. The carrier added 237,000 net new customers to its postpaid phone accounts. That is an improvement of 700,000 customers year-over-year. During the quarter, 199,000 pre-paid Sprint customers migrated to a postpaid plan.

For the quarter, revenues declined 6% to $8 billion due to customers switching to rate plans with phone financing options. Sprint reported a Net loss of $585 million, or 15 cents a share. Last year's fiscal second quarter saw Sprint report a loss of $765 million or 19 cents a share.

"As seen in our quarterly results, American consumers are happy to switch to Sprint because they appreciate great products and great service at a great price. This quarter marked an inflection point in our turnaround journey, as we achieved positive postpaid phone net additions for the first time in over two years. In addition, we set another record low for postpaid churn and improved sequentially in the September quarter, something no US carrier has ever done before."- Marcelo Claure, CEO, Sprint

Sprint is struggling to find its identity in a competitive market. Recently though, the carrier received some negative attention by promoting a $20 rate plan as being unlimited, even though just 1GB of high speed data is available to plan subscribers each month.

source: Sprint via AndroidCentral

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11 Comments

1. Geezy0315

Posts: 13; Member since: Oct 15, 2015

Happy to see some good news for sprint (as a new subscriber)

posted on Nov 03, 2015, 12:31 PM 0

5. QWERTYphone

Posts: 654; Member since: Sep 22, 2014

Great customer service. TERRIBLE network. I hope the Softbank acquisition provides the money needed to improve the network.

posted on Nov 03, 2015, 1:23 PM 1

7. GeekMovement unregistered

Terrible customer service from our experience. There will be good and bad experiences from every carrier.

posted on Nov 03, 2015, 3:08 PM 0

2. eman99

Posts: 410; Member since: Aug 03, 2010

cant stand sprint with their options of phones and the whole cdma but cant leave my old plan to good of a deal

posted on Nov 03, 2015, 12:57 PM 0

3. Doakie

Posts: 2478; Member since: May 06, 2009

Ugh. I feel bad for all those people. Sprints network is atrocious. I was with them for 11 years, then switched to AT&T and ended up getting a FreedomPop ZTE Force as a backup. It's amazing to see in 2015 zero bars of 3G in the middle of a city. Sprint is worth what I pay for it, zero. I'm on the FreedomPop free plan. Anything more than free and Sprint is ripping you off.

posted on Nov 03, 2015, 1:06 PM 1

4. garciano unregistered

Go Sprint some of us are rooting for you.

posted on Nov 03, 2015, 1:14 PM 0

6. youlookfoolish

Posts: 193; Member since: Dec 14, 2012

Hey Alan, you didn't care for it when I called you out for your bias post but this is an amazing example. You put a negative blurb about Sprint's $20 rate being criticized. But T-Mobile does the exact same thing on the majority of its plans. They advertise unlimited and then throttle. You are a T-Mobile cheerleader and click baiter. It's painfully obvious and frankly uncalled for. Again, I work for AT&T and couldn't care less for Sprint. Just giving you an example of why you are continually called out here and in other forums.

posted on Nov 03, 2015, 2:41 PM 1

9. Hexa-core

Posts: 2131; Member since: Aug 11, 2015

What bias? Alan didn't praise T-Mobile of it's data throtting, did he? And what's wrong in Sprint being critisized for charging 20 bucks like T-Mobile but not delivering quality network service as T-Mo does. What's the use of paying the $20 rate when you'll barely ride it with ease. T-Mo's throttling does not affect Sprint's quality of network service - atrocious and unreliable network service is not worth that price rate! And try being polite, you sound like you've gone nuts.

posted on Nov 03, 2015, 4:33 PM 1

8. SemiFinal

Posts: 117; Member since: Jul 26, 2014

Now they just need to improve their service so people keep them! Sprint user for 3 years

posted on Nov 03, 2015, 3:27 PM 0

10. DnB925Art

Posts: 1168; Member since: May 23, 2013

The good thing is that they have been improving lately. 3 years ago I had horrible 3G where I lived. Then I got LTE 2 years ago. Now I have band 41 LTE with even faster speeds. I average 40Mbps now and no dropped calls. Much much much better now.