Sprint providing customers 30 day window to add TEP to their plan
If you're a Sprint customer that's been dealing with an annoying problem with your handset for a while and didn't opt to get the Total Equipment Protection plan during the initial offering period, you're in luck because Sprint is having an open enrollment for the service. Sprint has announced an open enrollment for its TEP program to all existing customers regardless of when they originally purchased their handset – you'll have until the end of March to add on the feature to your account. The $7 per month service features express delivery on replacement devices, extended customer service hours, online claim initiation, and tracking on claims. Not just stopping at the usual array of manufacturing defects it covers, TEP additionally covers devices that malfunction, lost, stolen, or damaged. So if you've been dealing with an ailing handset for some time, go on ahead and add that feature seeing that Sprint is so nice to offer it – even though you declined it initially.
source: Sprint via PhoneNews
source: Sprint via PhoneNews
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