Sprint is talking to Samsung about an exchange program for the replacement Galaxy Note 7 units?

Sprint is talking to Samsung about an exchange program for the replacement Galaxy Note 7 units?
There are some Samsung Galaxy Note 7 owners who still aren't feeling quite secure about the device even though they have received the so-called "safe" model with the new battery inside. Considering that one of the "safe" variants of the phablet reportedly exploded inside an airliner that passengers were boarding, we can't blame owners of the device for being concerned every time that they turn the unit on.

The CPSC, which brokered the original Galaxy Note 7 recall with Samsung last month, is looking into Wednesday's incident on the Southwest Airlines plane. The agency says that it is "moving expeditiously to investigate" the replacement units to see if there is a problem with them. All of this has to be making owners of the Galaxy Note 7 nervous. 

According to a report published on Thursday, Sprint is said to be working with Samsung on a plan that will satisfy those worried about their Samsung Galaxy Note 7 replacement unit. The report says that while the CPSC is investigating what happened on the plane Wednesday, a Sprint customer with the replacement Galaxy Note 7 will be able to exchange it for any phone inside a Sprint store.

Whatever the CPSC decides is going to be big news. You can probably imagine what will happen if Samsung is forced to recall the Galaxy Note 7 for a second time. Meanwhile, if you're a Sprint subscriber with the "safe" version of the device and would like to wash your hands of it once and for all, you can do so with no questions asked while the CPSC handles its investigation. T-Mobile is telling its customers to use its existing remorse program if they want to get rid of the new Samsung Galaxy Note 7. AT&T and Verizon have yet to comment.

Keep in mind that Sprint has yet to make any announcement about this new exchange program.

source: Recode

Related phones

Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh



1. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

Shocking! I thought Sammy finally got past all the cheap plastic brick crap and was free to work on their HORRIBLE software, I have to tear out their crappy "S" apps and put the Google ones back in on every Sammy phone owned by friends and family just so they would not be crashy messes, and then Sammy pulls this! I seriously considered a Note 7, but Sammy lost my vote when the replaced my Note 4 with a wanna be iPhone Note 5 with non expandable storage, No MHL, No Removable battery (looking pretty good about now huh Sammy?!) No infrared port, if I wanted an iPhone I'll buy the one with the apple on the back, so I did, a 6S plus. BURN SAMMY BURN!!!

2. sissy246

Posts: 7129; Member since: Mar 04, 2015

Lol so you went to a boring phone that has no where near the features you would have gotten with a note 5 and you still have none of the features you in you post. And by the way some 6s phones have cought fire to.

9. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

The Note 5 was boring. The iPhone has better software (apps apps baby) I also have a Sony Z3V and an HTC10 (both smooth beautiful beasts) but for my Tmo phone where I usually had Notes (3,4) I went 6S Plus

14. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I agree the Note 5 was boring. So was the Note 4. The Note 2 and 3 were the best before the Note 7. even though the Note 7 has this ONE problem, everything else is perfect, so I can't just drop it or rate it bad because of a battery issue or what may not be a battery issue. As long as mine doesn't catch on fire, I will keep it until the Note 8. Even after I get the 8, I'm likely keeping my Note 7. We will see. But out of all the phones I have ever owned that when I picked them up made me really feel good about them, the Note 7 for me is the most visually appealing and most enjoyable device I have ever owned. Just holding it next to my Note 5, and my mom's iPhone 6S Plus just makes me have goosebumps It light, its thin and swelty

3. NarutoKage14

Posts: 1348; Member since: Aug 31, 2016

If the "safe" Notes are also becoming super nova editions then it's probably a problem with the charging circuits and not the battery. Either way this will devastate Samsung of true and don't deserve us defending them.

16. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Who's defending them?

4. cncrim

Posts: 1590; Member since: Aug 15, 2011

Go back removable battery SameSung.

5. kiko007

Posts: 7521; Member since: Feb 17, 2016

That would literally cause even more problems lol.

6. kiko007

Posts: 7521; Member since: Feb 17, 2016

Inb4 arbitrary "No it wouldn't." Removable batteries would indicate back covers. Here's a thought........what if the battery "Hot Cosby'd" while said cover was still on? Answer: It becomes a projectile, probably aiming at your face no less.

8. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

Actually removable batteries are made to be tougher and stronger than internal ones, because they don't have a phone body to protect them when outside the phone. That and these phones don't really explode they just catch fire.

7. Zylam

Posts: 1823; Member since: Oct 20, 2010

Galaxy Disaster 7

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