Sprint is talking to Samsung about an exchange program for the replacement Galaxy Note 7 units?

Sprint is talking to Samsung about an exchange program for the replacement Galaxy Note 7 units?
There are some Samsung Galaxy Note 7 owners who still aren't feeling quite secure about the device even though they have received the so-called "safe" model with the new battery inside. Considering that one of the "safe" variants of the phablet reportedly exploded inside an airliner that passengers were boarding, we can't blame owners of the device for being concerned every time that they turn the unit on.

The CPSC, which brokered the original Galaxy Note 7 recall with Samsung last month, is looking into Wednesday's incident on the Southwest Airlines plane. The agency says that it is "moving expeditiously to investigate" the replacement units to see if there is a problem with them. All of this has to be making owners of the Galaxy Note 7 nervous. 

According to a report published on Thursday, Sprint is said to be working with Samsung on a plan that will satisfy those worried about their Samsung Galaxy Note 7 replacement unit. The report says that while the CPSC is investigating what happened on the plane Wednesday, a Sprint customer with the replacement Galaxy Note 7 will be able to exchange it for any phone inside a Sprint store.

Whatever the CPSC decides is going to be big news. You can probably imagine what will happen if Samsung is forced to recall the Galaxy Note 7 for a second time. Meanwhile, if you're a Sprint subscriber with the "safe" version of the device and would like to wash your hands of it once and for all, you can do so with no questions asked while the CPSC handles its investigation. T-Mobile is telling its customers to use its existing remorse program if they want to get rid of the new Samsung Galaxy Note 7. AT&T and Verizon have yet to comment.

Keep in mind that Sprint has yet to make any announcement about this new exchange program.

source: Recode

Related phones

Galaxy Note7
  • Display 5.7 inches 2560 x 1440 pixels
  • Camera 12 MP (Single camera) 5 MP front
  • Hardware Qualcomm Snapdragon 820 4GB RAM
  • Storage 64GB, microSDXC
  • Battery 3500 mAh
  • OS Android 6.0 Marshmallow


Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless