Sprint and Foxconn both finish in the top ten of "America's Most Hated Companies"

Sprint and Foxconn both finish in the top ten of
A recently published list revealing the twenty most hated companies in America, finds two firms dealing with the wireless industry inside the top 10.. At number 7, is Sprint. 44% of the customers polled by Zogby claimed to have a negative experience with the nation's fourth largest carrier. Apparently, offering unlimited service at a lower price than the three other majors doesn't count for much when your wireless service lags behind them.

According to RootMetrics, Sprint was last among its peers (Verizon, T-Mobile and AT&T) in network speed, and second to last in calling, texting, and overall reliability. Just the other day, CEO Marcelo Claure spoke of the great future that Sprint and its customers will enjoy once coast-to-coast mobile 5G launches in the first half of 2019. But the executive also mentioned something that Sprint subscribers won't be too happy about; with the new, faster network will come new, higher prices.

One rung above Sprint at number 6 is Foxconn. While most Americans are unfamiliar with the company, tech fans know that it is a contract manufacturer that assembles many of the devices used today. That includes the Apple iPhone. The beef with Foxconn has to do with the way that they treat their employees. Poor working and living conditions, combined with low wages, have led more than one worker to commit suicide. Instead of improving things for those working on the assembly line, the company added a safety net to prevent employees from jumping out of a window to kill themselves.

Foxconn also is looking to build a plant in Wisconsin and is being sued by homeowners in the state. The company will have to uproot several families in the area of Wisconsin where it plans on building its complex. It also will cost taxpayers in "America's Dairyland" $4.5 billion in road improvements and tax incentives for the privilege of hosting Foxconn's first stateside facility.

We're sure that many of you disagree with the inclusion of Sprint and Foxconn on this list, and many of you probably have other firms that you feel should be included that were missing from the list. According to 24/7 Wall St., the results are based on a review of metrics on customer service, employee satisfaction, and financial performance. In addition, consumer surveys from sources like the American Customer Satisfaction Index (ACSI) were employed, as was a poll taken by a partnership between Zogby Analytics and  24/7 Wall St. Worker opinion scores found on Glassdoor were also referenced, as were current events that might have influenced how the American public views a company.

source: 24/7WallSt. via AndroidAuthority

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9 Comments

1. cmdacos

Posts: 3807; Member since: Nov 01, 2016

A company that most people have never heard of made the top ten??? Interesting...

4. Arch_Fiend

Posts: 3938; Member since: Oct 03, 2015

They deserve to be on the list, those of use that do know are well aware of their s**t.

5. nerdmb

Posts: 57; Member since: Nov 11, 2017

Maybe people that do know the company all hate it...

2. JesseJames

Posts: 225; Member since: Feb 22, 2015

It's all about location when it comes to service and reliability. I have AT&T and sprint, and everywhere I go in Atlanta AT&T is great but sprint is even better.

11. jaychildz

Posts: 144; Member since: May 31, 2013

Where the heck do you go in Atlanta?! I'm an Implementation Specialist with Sprint and I'm paying T Mobile for service.

7. Gavii2000

Posts: 17; Member since: Sep 23, 2013

I had Sprint for 15 years. Sprint offer 1080p streaming included. 10GB Hotspot included. I switched to T-Mobile. T-Mobile service is excellent. ATT, Verizon is over priced. If you look at service you get for the price Sprint is not that bad. The reason i switched. I don't like Sprint Lease. I like to own the phone.

8. Zylam

Posts: 1781; Member since: Oct 20, 2010

I just wanna know where EA is on the list.

9. omara510

Posts: 3; Member since: Feb 04, 2018

I don't think it's just the service that makes Sprint one of the most hated companies, I would have to add the fact that they are the only company that leases phones.... Who the heck wants to lease a phone and give it back? It's not a car. The customer service is awful and no offense, when I call into Sprint to speak to rep about an issue, I want to be able to talk to a human that actually speaks English not someone overseas that you cannot understand and sounds like a scripted person who just reads off a sheet and doesn't actually listen to you when you are in need of something. Billing is always an issue, Sprint promises a lease one get one but doesn't apply your monthly credit to offset the free phone, every month you have to call to manually have them adjust the bill for you and even then, it never gets done properly. This company is literally dying but for some reason they act like they are up there with Verizon and want to bash on them on their commercials... Here's an idea, use the money that you spend on your advertisements and fix your damn service. 1 percent of Verizon my ass..

10. L0n3n1nja

Posts: 1511; Member since: Jul 12, 2016

Last time I spoke to someone who I know uses Sprint I've made sure to ALWAYS text and NEVER call since because voice quality is still 2002.

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