Some can't handle change and are returning their Apple iPhone X

Some can't handle change and are returning their Apple iPhone X
Down in South Florida, a gentleman with the initials SP was eagerly awaiting the arrival of his Apple iPhone X ever since he had pre-ordered the handset on October 27th. Yet, when the device finally arrived on the November 3rd launch date, he was underwhelmed. Complaining that the tenth anniversary model was not as useful for his job as the Samsung Galaxy Note 8 was, SP decided to turn in his iPhone X, making the Galaxy Note 8 his daily driver once again.

In our comments section over the weekend, one of our loyal readers, claiming to be "the biggest Apple fan there is," was so disappointed with the iPhone X, that he returned it today after receiving it on Friday. In his post, he noted that he returned the device to his carrier and was the second person to do so at that particular location on Sunday. His complaints included the notch, which he called "super annoying," and he said the swipe gestures were also annoying. He stated that the OLED screen wasn't much better than the LCD panel used on his Apple iPhone 6s, but he did like the Animoji.


Unlike past iPhone models, the Apple iPhone X is not as intuitive, and requires you to learn some key gestures. We suggest that you check out Apple's guided tour of the iPhone X to learn some of these gestures that you need to memorize in order to operate your iPhone X. The video will also reveal some of the directions that will allow you to run certain features on the device, such as Portrait Lighting. Some of the things that might compel someone to return the phone include the notch at the top of the screen, the fact that many apps have yet to be optimized for the new display, and the price. The latter could set off something known as buyer's remorse. That is the regret that some consumers feel after purchasing an expensive item.

We're sure that the number of returns is very small on a percentage basis. We're also sure that many of you who did buy the iPhone X are extremely satisfied with it. But not everyone can handle change.

Related phones

iPhone X
  • Display 5.8" 1125 x 2436 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A11 Bionic, Hexa-core, 2390 MHz
  • Storage 256 GB
  • Battery 2716 mAh(21h 3G talk time)

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134 Comments

3. matistight

Posts: 979; Member since: May 13, 2009

Since X means ten, how would you talk about it and be grammatically correct? Would you say, "an X" or "a X"?

5. NarutoKage14

Posts: 1318; Member since: Aug 31, 2016

We talking the X files here. The truth is out there and the truth is that people are returning the phone due to it's advertised features.

73. Darckent

Posts: 89; Member since: Sep 17, 2016

Yet iPhonearena claimed simplicity in comparison to v30 Two buttons to screenshot,swipe up and hold to multitask,two different placement swipes at the top for different panels,two buttons to switch off,face id look then having to swipe to unlock etc Iponearena be truthful iphone X is anything far from simplistic so stop misleading your readers And don't insult people about can't handle change..how about apple have made the iPhone not only confusing but more complicated than need be to activate simple features compared to their previous phones Your biasness is going to be this sites downfall trust me

74. seret6

Posts: 279; Member since: Aug 14, 2013

Why did iphonearena publish this anti apple news?

81. LiLLicky

Posts: 88; Member since: Oct 27, 2017

Why did God created you? It's a mystery eh?

129. fastfreddy123

Posts: 66; Member since: Mar 25, 2017

LOL They only published so that they could say only the fuddie duddies return iphones because there to simple to understand new technology. In reality Apple didnt create this technology to make it easier for the consumer but to be able to say they did it first. Tim Cook Says If You Can Afford Nice Coffee You Can Buy A $1579 Phone just more proof there elitist views. except the iphone 8 plus is cheaper then the samsung 8 plus at 799.99 on tmobile while the 8+is Full retail price $820 lol and why is the x almost 800 more then the 8+ im thinking because isheep are just that!

15. Klinton

Posts: 1408; Member since: Oct 24, 2016

I'm more concern , why every one, even the tech media say, that iNotch X support fast charging. No- it doesn't!!!!! Well putting bigger charger can charge any phone faster, but this is not the whole point. If I wanna charge my Note faster, I go first on the settings and switch to 'fast charging mode'- software that protects your phone. But iPhone X has not that function, that's why Apple don't ship it with bigger charger. Next you are on your own risk.

54. PeeplArDum

Posts: 10; Member since: Nov 06, 2017

Absolutely does have it

69. cmdacos

Posts: 4095; Member since: Nov 01, 2016

It supports fast charging it just doesn't do it well or do it out of the box.

78. PeeplArDum

Posts: 10; Member since: Nov 06, 2017

? Worked for me out-of-the-box. Just doesn’t include the power adaptor.

41. ArmAndHammer2015

Posts: 20; Member since: Nov 25, 2014

It would be "an X" because "x" is pronounced "ex" which starts with the vowel "e". That's why it sounds better when you say "an X" versus "a X".

4. mikehunta727 unregistered

LMAO...PA really made an article about Apple rulz?

6. worldpeace

Posts: 3127; Member since: Apr 15, 2016

The first paragraph talking about other person. Second paragraph (plus that long quote) is really talking about apple-rulz To be fair, we know that apple-rulz is defending apple at daily basis, so that quote is worth a news

22. tedkord

Posts: 17302; Member since: Jun 17, 2009

I never thought I'd see the day. Give him credit, there are some people who would never admit they didn't like an Apple product.

85. mikehunta727 unregistered

I definitely never discredited him just thought it was hilarious PA made this

98. darkkjedii

Posts: 30964; Member since: Feb 05, 2011

Gotta give his honesty credit.

31. Dr.Phil

Posts: 2340; Member since: Feb 14, 2011

I was wondering if PA posting this article would finally stop the obligatory "iPhoneArena" comment, but you all just can't be pleased for nothing. It's literally damned if they do, damned if they don't. They made an article about how people aren't liking their iPhone X, and yet you still complain. I feel bad for the PA writers, it's like they can't win no matter what they do.

45. Mr.Pussy

Posts: 348; Member since: Feb 16, 2017

Don't worry Doc. That's how writer get pay. If no one come here to b!tch how they going to make money. They not going to read the comments. They loving them numbers that we come here to b!tch.

7. worldpeace

Posts: 3127; Member since: Apr 15, 2016

It's his fault for downgrading from note8 to iPhoneX

17. Klinton

Posts: 1408; Member since: Oct 24, 2016

Yup But why Apple didn't make virtual home button with 'hard pres'?? it's beyond me. And that notch...OMG! They made it just to cheat the fans , with a ''bigger 5.8 inch'' screen(it's 5.4'' real screen) Typical Apple. LOL

63. worldpeace

Posts: 3127; Member since: Apr 15, 2016

And it's magically turn into 4.7" in 16:9 video and "unoptimized apps" (and there are tons of it)

103. Blazers

Posts: 733; Member since: Dec 05, 2011

If Steve Jobs was still alive, he would say "the notch is magical and you WILL love it!". Just like what our parents used to say..."you'll do it, and like it!"

8. piyath

Posts: 2445; Member since: Mar 23, 2012

I think this is bs and this new iPhone X UI is very optimized and easy to get used to. One thumb action is very precise, reliable and fast. It's all about matter of time period where your previous reflexes has to reprogram to fit in to this new gesture based system. Apple did a great job being this iPhone X is their first home button less design ever.

13. nodes

Posts: 1158; Member since: Mar 06, 2014

Note 8 is more straight-forward though, with that old navigations, and well, not that much different from it's predecessors.

14. tedkord

Posts: 17302; Member since: Jun 17, 2009

If Apple had made the phone out of a solid block of wood, you still be saying it was fantastic.

19. tedkord

Posts: 17302; Member since: Jun 17, 2009

They did a good job, but others did it better, and earlier. The notch is a compromise, and one that wasn't worth making. And it's compounded by their rules that don't allow developers to hide it.

24. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Do you even own the phone?

61. drunkenjay

Posts: 1657; Member since: Feb 11, 2013

well its not.

12. poptart574

Posts: 223; Member since: Feb 29, 2016

Simplicity was what set apple apart from every other phone. Apple is asking millions to forget old habits with the X. Full screen phones are not for Apple to bring to the masses.

21. Klinton

Posts: 1408; Member since: Oct 24, 2016

''Simplicity was what set apple apart from every other phone.'' Well Samsung phones have ''Easy Mode'' , easier than iOS , but no one tell you. (and someone must help the iboys, to turn it on)

* Some comments have been hidden, because they don't meet the discussions rules.

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