Slow upload speeds over the weekend were due to network equipment bug, not data caps, says AT&T

Slow upload speeds over the weekend were due to network equipment bug, not data caps, says AT&T
AT&T let out an official statement yesterday that the slow upload speeds many users were experiencing on its 3G network over the holiday weekend, are not due to data caps. They were attributed to a software bug in the Alcatel-Lucent networking equipment the carrier uses. Evidently, a restriction kicks in under special circumstances, that prevents AT&T's HSUPA-enabled devices (Laptop Connect and the iPhone 4), to upload anything with more than 100 KBps, which is five times below the usual speed.

The issue started Saturday and many forums for iPhone users were humming with complaints about inability to upload photos or send attachments with the usual speed. On Tuesday, a Wired writer recorded the meager 27 KBps upload speeds, while download was close to 500 KBps. The situation was the same in many other places around the country, so people started to think this is some new type of data cap, this time on the upload traffic, that AT&T is quietly introducing. 

Now, internet speeds are usually asymmetrical, i.e. upload is always slower than download, in cable broadband as well. However, less then 100 KBps is not what 3G users bargained for, even though they knew the AT&T network is under a lot of strain. The Alcatel-Lucent equipment is installed in some of the biggest metropolitan areas where AT&T operates, including New York City, and many users were still experiencing the slow uploads on Wednesday. The carrier said that less than 2% of users were affected, but that amounts to about 1.7 mln people frustrated when trying to upload videos or attach photos over the holiday weekend in those areas anyway.

Are you still agonizing with Clinton administration upload speeds, or everything is back to normal now?

source: Wired

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7 Comments

1. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

network problems for atnt? what's new!

2. CHEFJEFF

Posts: 147; Member since: Sep 22, 2009

Always some BS excuse. AT&T will always suck!

3. omarc26

Posts: 360; Member since: Dec 05, 2009

yes aT&t sucks!!! there is always a problem with there network, i got used to it .. so ima change to verizon or sprint..

4. Mateo8326

Posts: 472; Member since: Jul 15, 2009

Stop dowing ATT yall at like verizon didn't have a network issues in whole state of California before lol

5. omarc26

Posts: 360; Member since: Dec 05, 2009

yea but verizon fixes it quick i had at&t for 3 months already and every freaking day for the last 3 months theres always something wrong with their network and i live in los angeles, which is a big city and u would think at&t would work good in a big city and it doesnt .. its crap i dont get signal in downtown in a lot of buildings elevators and underground parking lots while my friends verizon phone gets signal in all the buildings, elevators and underground parking lots and i always had to be borrowing his phone to make calls its frustating because my blackberry bold 9700 from at&t becomes useless in all those places i mentioned above.. so yea thats why ima switch

6. Mateo8326

Posts: 472; Member since: Jul 15, 2009

i sure ATT will be alright not like people gonna spend that ETF b/c of this issue lol

7. networkdood

Posts: 6330; Member since: Mar 31, 2010

hmmm...I believe it is 200kbps, not KBps as there is a difference...anyways, I am glad to have a phone where it ranges from 1.9mpbs to 2.5mpbs...downloads...my uploads are 200-300kbps....

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