Samsung

Samsung's Bixby Voice delayed due to "lack of resources"

by Plamen Dimitrov / Jun 27, 2017, 12:16 PM

Samsung's Bixby Voice delayed due to "lack of resources"

Bixby Voice, Samsung's first AI assistant, is yet to officially speak any other language than Korean. Support for English and Chinese was supposed to arrive in "late spring", but is currently unavailable.

Samsung did release a beta version of the software for people who signed up the early access program in the US, but the truth is that the vast majority of Galaxy S8 owners still can't benefit from the service, more than two months after the phone's premiere.

Citing unnamed industry sources, The Investor suggests that the hold-up is due to a "lack of resources" such as data and foreign language experts. This means that Bixby Voice is savvy in Korean but simply underperforms when compared to its rivals in any other language. A Samsung spokesperson recently commented on the situation:

We are still working on improving the linguistic skills in order to provide a more advanced AI assistant that meets user needs.

via The Investor

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42 Comments

1. kiko007

Posts: 7385; Member since: Feb 17, 2016

SMH...

posted on Jun 27, 2017, 12:21 PM 10

8. bobby84

Posts: 595; Member since: May 13, 2016

Let me guess your one of the ones who hates the button nor wanted it anyway.Yet still won't to complain its not out, lol.

posted on Jun 27, 2017, 12:54 PM 7

10. kiko007

Posts: 7385; Member since: Feb 17, 2016

The Bixby button? Nah, didn't really see a need for it. However, I'm all for a separate assistant from GA on Android phones. My true issue with Bixby is Samsung's braggadocios manner of announcing it as though it was completely ready for primetime, only to disappoint Samsung faithful. Any further questions?

posted on Jun 27, 2017, 12:57 PM 7

11. ShadowSnypa786

Posts: 414; Member since: Jan 06, 2017

It be out when its ready and the samsung faithfuls will be willing to wait if they want the feature that bad. Kinda similar to how Google Maps and Siri had their own issues when they were released.

posted on Jun 27, 2017, 1:02 PM 1

13. kiko007

Posts: 7385; Member since: Feb 17, 2016

Then why not say that at the S8 presentation/reveal? They already have the most unique looking flagship on the market... they didn't NEED to oversell the Voice Assistant functionality on top of that.

posted on Jun 27, 2017, 1:08 PM 2

17. ShadowSnypa786

Posts: 414; Member since: Jan 06, 2017

Maybe they thought they have it ready and then ran into problems or can that not happen to a company? So if a company has a few headlniing features they shouldn't menion all of them just in case they dont work out perfectly? Of course they can, they showed off everything new the S8 duo could do, sadly the Bixby assistant isn't fully ready that's it.

posted on Jun 27, 2017, 1:12 PM 4

19. bobby84

Posts: 595; Member since: May 13, 2016

That's how you promote a feature or service, is it not? Why make a dedicated button and don't support it, don't advertise it, don't make people want it? From using it i can say it's a game changer it does so much stuff and can control almost anything. It needs work but after using it I see why Samsung has this button and why they want people to use it. One day Google will offer this level of voice control Samsung was just first to do it. Then again people hated on Samsung like iusers when they came out with a note sized phone saying "who wants a screen that big" now look at all those iUsers with "Pluses". They said bezeless screens and curved screens were gimmicks not everyone is working on them. Watch Siri and GA come out with this level off control in the future

posted on Jun 27, 2017, 1:26 PM 7

14. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

We aren't disappointed, because: A - most of us don't like or us assistant software enough to care B - No one expect 1.0 software to be prefect at launch C - Apple fans are the one disappointed, so we don't have to be (your post proves this) You can't speak for people you know nothign about. But yet you keep comign here baggering the rest of us with your B.S. Bixby isn't a disappointment, because most of us dont care about it. I pressed it a few times. I dont liek my phone talkign to me anyways, so I personally find all voice activated assistance to be stupid and lame. I think one of the main reasons I dont use my Amazon DOT, is because even though Alexa has a cool voice, I dont like speaking commends So they dont need a voice. Just do as I say, and don't talk back. I hate ALL voice assistants equally and find none to be better or worse than another. They all have the same fundamental issues. They don't understand context of speech and they all have issues with accents.

posted on Jun 27, 2017, 1:09 PM 2

16. bobby84

Posts: 595; Member since: May 13, 2016

Samsung makes the phone so if they want a button they can put one on there. I own an s8 and the button doesn't bother me at all, just like all the other buttons that come on products I don't use, like computers, remotes etc. I got the preview and I'm very very impressed it actually fun to use. It's not competing with GA. It's mainly a voice interface, where I can control my phone. Like I can say "Open Gallery and apply grayscale to my last picture" It would open galley select the pic and change the pic. It's like the phone is pressing buttons for me. It can change my always on display, restart my phone, close apps, add contacts etc So for that level of control I see the benefit of that dedicated. button.

posted on Jun 27, 2017, 1:12 PM 3

28. maherk

Posts: 6641; Member since: Feb 10, 2012

I don't think I'll ever use Bixby, and the fact that I'm not allowed to remap the button of a half baked feature drives me crazy. One thing that we are sure now, is that Samsung lied their asses off when they demoed Bixby at their keynote and showed all of it's features, when in fact, 3 months after that presentation, they have only offered a demo last week and it's infected with bugs.

posted on Jun 27, 2017, 3:02 PM 5

35. tedkord

Posts: 17047; Member since: Jun 17, 2009

They're hardly the first to have experienced this.

posted on Jun 27, 2017, 11:17 PM 0

36. audibot

Posts: 585; Member since: Jan 26, 2017

the reason you need the button is for texting and you have the keyboard out you can opt the bix button to start voice to text option and when using the phone if you dont say hey bixby you can hold the bix button and it will listen to what you say and when you release the button it stops listening. i have found it helpful and the English speech input is doing great so far for me with an original English-American accent

posted on Jun 27, 2017, 11:58 PM 0

38. dazed1

Posts: 776; Member since: Jul 28, 2015

He is IFanatic

posted on Jun 28, 2017, 12:34 AM 0

2. ciprian.ruse

Posts: 320; Member since: May 13, 2014

Fuc Bixby with it's dedicated button. Wors choice ever!

posted on Jun 27, 2017, 12:27 PM 8

3. LionStone

Posts: 1048; Member since: Dec 10, 2010

HTC just killed any use for an extra "physical" button with the U11 and Edge Sense.

posted on Jun 27, 2017, 12:32 PM 0

15. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Edge Sense is slow and stupid.

posted on Jun 27, 2017, 1:10 PM 1

26. Plasticsh1t

Posts: 3088; Member since: Sep 01, 2014

You are slow and stupid.

posted on Jun 27, 2017, 2:53 PM 7

29. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

So was your mom, until I was done. Now she hates she had you and is now a scholar

posted on Jun 27, 2017, 3:33 PM 2

31. Plasticsh1t

Posts: 3088; Member since: Sep 01, 2014

She hates she blah blah blah blah. You are retarded.

posted on Jun 27, 2017, 3:45 PM 6

33. PrYmCHGOan

Posts: 335; Member since: Sep 28, 2016

Not retarded enough to like my own posta...dipsh!t

posted on Jun 27, 2017, 7:39 PM 0

34. Plasticsh1t

Posts: 3088; Member since: Sep 01, 2014

That's some skills you got there for switching accounts you retarded fool.

posted on Jun 27, 2017, 7:48 PM 5

4. Nopers unregistered

Classic Samsung roll-out, pray it's faster than Samsung pay otherwise we won't see it in the UK until 2019.

posted on Jun 27, 2017, 12:34 PM 3

25. Panzer

Posts: 270; Member since: May 13, 2016

How is it Samsungs fault the UK approval process took so long? Nothing wrong on the software and hardware end.

posted on Jun 27, 2017, 2:51 PM 1

5. Flash

Posts: 1972; Member since: May 19, 2017

Bixby is just another unnecessary feature from Samsung amongst many others.

posted on Jun 27, 2017, 12:43 PM 8

9. bobby84

Posts: 595; Member since: May 13, 2016

I have the beta it's awesome so far, I can see this is the future. Bixby is voice to control your phone not really a search like Google. I can tell it to read my last text, open and select photos and move them in to a new folder I just created with voice. Tell it to change my always on display to calendar, apply a image filter, post to facebook etc. It's actually fun to use

posted on Jun 27, 2017, 12:56 PM 8

42. tedkord

Posts: 17047; Member since: Jun 17, 2009

Don't bother. If Bixby came out on the iPhone, he'd be here calling it the greatest feature ever. He only sees logos. You'll notice he steps up his trolling (quantity, not quality) around iPhone or samsung release times, or when good news for samsung comes out. He's very active lately because of the upcoming note and the recent news of the S8 being crowned best smartphone.

posted on Jun 28, 2017, 11:45 AM 1

12. ShadowSnypa786

Posts: 414; Member since: Jan 06, 2017

You mean like how their music player is better than googles?? Or how their file manager will be better than Apples which still isnt out? Or Samsungs broswer is better than firefox. The more features you have isnt a bad thing you may not like it but others can have uses for it. Sure Samung adds their own versions of software but it doesn't ALWAYS mean its worse there are alot of cases where Samsungs versions are better.

posted on Jun 27, 2017, 1:05 PM 4

18. bobby84

Posts: 595; Member since: May 13, 2016

I actually prefer all of Samsung apps over google, - the calculator app is better, has more features and is more visually pleasing. - Samsung browser beta is what i use i like the ad blockers,chrome doesn't even leave comment on PA. at least a while back. And I can use my fingerprint as well as secret mode that work with secure folder -contact is is why better, bigger tap targets, a cool drop down, swipe, looks better, more settings, still simple to use those are just a few

posted on Jun 27, 2017, 1:17 PM 7

23. ShadowSnypa786

Posts: 414; Member since: Jan 06, 2017

Exactly my point, people just seem to think Samsung only add bloatware when they don't there are many users out there who prefer Samsungs versions.

posted on Jun 27, 2017, 2:14 PM 4

37. audibot

Posts: 585; Member since: Jan 26, 2017

samsungs music app is 1000% better than googles s**t app. and samsung browser is by far the best on Android phones i stopped using chrome and firefox and opera about 3 months before the 8 released and never looked back

posted on Jun 28, 2017, 12:02 AM 1

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