Samsung Galaxy Nexus reportedly runs into connection problems after ICS 4.0.4 update

Samsung Galaxy Nexus reportedly runs into connection problems after ICS 4.0.4 update
A number of GSM Samsung Galaxy Nexus users are reporting that their smartphone starts misbehaving after the Android 4.0.4 update is installed onto the device. In particular, the smartphone loses cellular signal when it is left in stand-by mode for over a couple of minutes, meaning that it is unable to receive calls or text messages, let alone establish a 3G connection. Connectivity is restored only after the smartphone is brought out of stand-by, according to those who reported the issue.

Further testing shows that if the minimum processor clock speed of the GSM Samsung Galaxy Nexus is increased to 700MHz, or if there is a background application that puts a load on the processor, the problem does not occur. Those users who tried flashing back to Android 4.0.2 report that the issue is not present after the downgrade is performed.

What exactly causes the connectivity issue is still unknown, but the good news is that not all Samsung Galaxy Nexus smartphones are affected. Several owners confirm having no troubles even after updating to Android 4.0.4, so the problem, apparently, affects only a specific batch of devices. Reportedly, Google has been made aware of the issue, and we are hoping that a fix is underway. In the meantime, those of you who are having such problems with your Samsung Galaxy Nexus are free to share your experience with us by dropping a comment below.

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28 Comments

1. bloodline

Posts: 706; Member since: Dec 01, 2011

No problems here, I have actually found my signal is very much improved. GSM Galaxy Nexus 02

4. rallyguy

Posts: 620; Member since: Mar 13, 2012

Glad to hear since this phone is #1 on my list when I upgrade.

10. Nick_T

Posts: 187; Member since: May 27, 2011

Actually, your signal is most likely the same as it was before. Simply put, the update alters the way signal strength is represented so you get more bars now. This is pretty much how Apple fixed Antennagate with the iPhone 4.

12. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

I think the same.

13. iamcc

Posts: 1319; Member since: Oct 07, 2011

That is true but I can definitely say that I have MUCH better 3g/4g hand offs since the 4.0.3 update and even better with 4.0.4 My office only gets LTE in the waiting room and not back in my actual office so it's always switching and it used to be so annoying I had to just turn LTE off. Now I can leave it on and I never even notice the swap.

20. eaxvac

Posts: 328; Member since: Jan 15, 2012

Awesome

3. rallyguy

Posts: 620; Member since: Mar 13, 2012

The good news being since Google is working on this it will be fixed soon. If it was up to Samsung it would take 8 months.

5. medicci37

Posts: 1361; Member since: Nov 19, 2011

Still waiting for the update on my Verizon Nexus.

11. saket.shrivastava

Posts: 55; Member since: Apr 02, 2012

nice avtar bro

14. atheisticemetic

Posts: 377; Member since: Dec 18, 2011

love the avatar man!

6. pooked

Posts: 56; Member since: Jan 27, 2012

CDMA still to have official 4.0.4 leaked, most roms still run 4.0.3 with parts of 4.0.4.

7. iamcc

Posts: 1319; Member since: Oct 07, 2011

I'm running a 4.0.4 ROM build from source with no signal issues here.. must be GSM only or maybe i'm just lucky.

8. MiQr89

Posts: 4; Member since: Apr 05, 2012

strange, cuz i dont have it either. Gnex after that update works much better tho. Signal and battery life seems much improved.

9. taco50

Posts: 5506; Member since: Oct 08, 2009

I will refrain from acting like a mindless troll, but I'd like to point out if this was an iPhone issue we'd have about 15 troll comments claiming how much iPhone sucks. Led by andro

15. atheisticemetic

Posts: 377; Member since: Dec 18, 2011

so instead you figured why not a thoughtful troll? ;)

21. taco50

Posts: 5506; Member since: Oct 08, 2009

How am I trolling exactly? I'm pointing out that no one is trolling on this android article. Apple articles don't get the same respect.

25. saket.shrivastava

Posts: 55; Member since: Apr 02, 2012

iTrolll !!!!!!!!!!!!!!!!

17. EclipseGSX

Posts: 1777; Member since: Oct 18, 2011

unlikely, about the acting part

18. TROLL.ISAHA

Posts: 535; Member since: Mar 28, 2012

True!

16. atheisticemetic

Posts: 377; Member since: Dec 18, 2011

my galaxy nexus (verizon) had horrible reception. This is not an antennagate issue. This is a samsung issue....the phone is bunk but if they can lie and get away with it, or if the customers will believe it...good for them?

19. eaxvac

Posts: 328; Member since: Jan 15, 2012

Zomg you are holding it wrong.

22. Luuthian

Posts: 332; Member since: Sep 09, 2011

After updating I completely lost the ability to access data over a wireless network that wasn't wifi. And yes, that was with all connections turned on. Thankfully I turned a bunch of things off and on and eventually it finally stuck. That was an annoying two days though.

23. Forsaken77

Posts: 553; Member since: Jun 09, 2011

Since I upgraded my GS2 Skyrocket to the official leaked AT&T version of 4.0.3, I have been having cellular internet problems regularly.

24. richardyarrell2011

Posts: 510; Member since: Mar 16, 2011

They better get hot with this verizon galaxy nexus with the update 4.0.5 OR ELSE....

26. rachelgal

Posts: 1; Member since: Apr 19, 2012

After very extensively troubleshooting, two out of the box brand new nexus with connectivity issues for a week, With the guidance of, level 1 and 2, tech support from verizon, nothing could be done to get stable connection and the phones were useless and I ended up returning them. I gave up on the nexus since and I was not able to confirm the good things said about the phone and the phone turned out to be a blood sucker. Samsung response was to send the phones for repair... yeah right, like a want to have a brand new phone repaired. Google has not answer whatsoever. One Verizon’s tech support person asked me to wait and let the network get acquainted with the phone; I believe he was very serious. I’m still puzzled with that answer. Good by nexus… RIP

27. shorty786

Posts: 1; Member since: Jun 23, 2012

I have so many problems on my samsung galaxy s3 after upgrading so 4.04 (official ota update). Signal keeps dropping when I make calls and when calls connect i cannot hear anything (the recipent cannot hear me also) I have rooted my s3 and I will try and find a rom with 4.0.3 and then report back come on google sort it out !!

28. rickflowe

Posts: 1; Member since: Oct 09, 2012

After the OS update, my 5 month old Samsung Galaxy Nexus device started acting up. I called Verizon tech support. The tech guy had me back up my files using Verizon Backup Assistant, and then walked me through a complete re-set. That helped a couple of issues, but even more issues have popped up in the meantime. For some reason, Wikipedia links no longer work. Google is difficult to find, and the old method of pressing on the screen while on an internet site to get a pop up tool bar with which to go elsewhere is gone. Physically, the 3.5mm audio port has developed a short, so the right channel of audio is intermittent. I swapped out cables, which how I discovered that the port is broken. I'm really not that impressed with this phone. I might see if I can swap it for an HTC device.

* Some comments have been hidden, because they don't meet the discussions rules.

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