Samsung debuts Galaxy Fold Premier Service in the United States

Samsung debuts Galaxy Fold Premier Service in the United States
If you're one of the not so many Samsung Galaxy Fold early adopters, you'll be happy to know that the South Korean giant has just updated the Samsung Members app to enable you to use the company's Premier Service specifically designed for those who bought its foldable smartphone.

Spotted by SamMobile, the new Samsung Members update is only rolling out in the United States, the only place where the Galaxy Fold Premier Service is available for the moment. The concierge service provides Galaxy Fold owners with 24/7 support via telephone or video chat.

It's the least Samsung can do considering this is a $2,000 phone we're talking about. Not to mention that the Galaxy Fold is a very delicate device that does not seem to meet the manufacturing standards imposed by Samsung.

Having the option to call an expert when your very expensive phone has an issue, regardless of the day and hour, isn't something that Samsung invented. Vertu was one of the companies that offered this type of concierge service for its luxury phones, but most of the brands that sell very expensive phones offer 24/7 support to their customers.

If you're one of the not so many Samsung Galaxy Fold owners in the United States, you should look for a Samsung Members update to benefit from the concierge service.

Related phones

Galaxy Fold
  • Display 7.3" 1536 x 2152 pixels
  • Camera 12 MP / 10 MP front
  • Processor Qualcomm Snapdragon 855, Octa-core, 2840 MHz
  • Storage 512 GB
  • Battery 4380 mAh(32h talk time)

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7 Comments

1. apple-rulz

Posts: 2195; Member since: Dec 27, 2016

This piece of junk will hopefully end up on the scrap heap next to ChatOn, the Note 7 and Milk Music. The novelty has already worn off.

4. Back_from_beyond

Posts: 1438; Member since: Sep 04, 2015

Just be thankful someone is trying to keep things moving forward. If it were up to Apple, idiots like you would be paying for the same iPhone year after year until 2030 at least.

5. Well-Manicured-Man

Posts: 703; Member since: Jun 16, 2015

Why should we be thankful for a product that costs 2000 USD and is of so poor quality?

8. Vancetastic

Posts: 1558; Member since: May 17, 2017

You should start charging Samsung for the space they are using rent-free in your head.

2. stulla

Posts: 95; Member since: Jun 20, 2012

I wonder if it will get the latest version of android in 2022...hhhhmmmm?????

3. gadgetpower

Posts: 283; Member since: Aug 23, 2019

So Samsung needs to put up service centers for this new product.

9. tfpritchjrEMT

Posts: 30; Member since: Nov 24, 2015

It pleases me that people with more money than brains will receive such stellar service; while I, a loyal Samsung customer for years, get nothing and a whole lot of it! Must seriously reconsider my next smartphone purchase. Don't get your hopes Apple!

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