Rise in overage charges gives T-Mobile customers a chance to leave without paying ETF

This article contains unofficial information.
Rise in overage charges gives T-Mobile customers a chance to leave without paying ETF

Oh yeah! You have found that crazy hot new smartphone that you must have or else you will die. You sit at your computer screen, catching every video, reading about every minute detail. But there is just one little problem. That hot new phone is only offered by Carrier X and you are only a few weeks into a new 2 year deal with T-Mobile. Well, luck is on your side. T-Mobile has raised the overage rates they are charging to customers who use more minutes than contracted for. According to The Consumerist, starting today, individuals with rate plans of $59.99 or less, and family plans costing $89.99 or less, will see their overage rate rise 5 cents to 45 cents per minute. All other plans will increase to 40 cents per minute. This is considered a materially adverse change of contract which means that the nation's fourth largest cellular carrier must let you out of your contract without incurring an ETF. This is not a matter of you having to sweet-talk a T-Mobile rep, it is a matter of law. But if the rep tries to tell you that you are wrong, simply check out the sourcelink and you will find the actual wording to your T-Mobile contract that should take that rep down a few pegs. It's a good thing for the carrier that until September 8th, if you want the Touch Pro2, it is the only game in town.

source: Consumerist via IntoMobile

FEATURED VIDEO

9 Comments

1. Fanboys Suck

Posts: 609; Member since: Dec 12, 2008

I love the picture of this pink wacky waving inflatable arm-flailing tube man!

2. Mateo8326

Posts: 472; Member since: Jul 15, 2009

What does the T stand for in T mobile?

4. *HOVA*

Posts: 564; Member since: Dec 11, 2008

Telekom. T-mobile is part of Deutsche Telekom.

3. Gsmalltheway

Posts: 277; Member since: Aug 15, 2009

Someone please find out if this is true. I would so leave tmobile for att. Write back if you tried

5. Quemical

Posts: 162; Member since: Jul 14, 2009

Phonearena is right for once, that is of course if the rate hike is true. Go for it!

6. LGVX1993

Posts: 260; Member since: Jan 27, 2009

This sounds good to me

7. VSS_55

Posts: 43; Member since: Jul 05, 2009

"INTERGALACTIC PROTON-POWERED ELECTROTENTACLE ADVERTISING DROIDS! INTERGALACTIC PROTON-POWERED ELECTROTENTACLE ADVERTISING DROIDS! INTERGALACTIC PROTON-POWERED ELECTROTENTACLE ADVERTISING DROIDS! Due to a garbled sub-space transmission..." Im sorry, i couldnt resist. Its that picture...

8. Vlondril

Posts: 91; Member since: Aug 22, 2009

YOUR SUBSPACE TRANSMISSION DID NOT PROCESS.....PLEASE RETRANSMIT......lol...priceless :)

9. Gsmalltheway

Posts: 277; Member since: Aug 15, 2009

just on the phone and had to try 4 different times. I got no where because I have not had any overages in the past 6 months. If you have one minute of overage in the past 6 months then you can with no etf.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.