RIM angry at Apple over press conference; calls use of BlackBerry phone "unacceptable"

RIM angry at Apple over press conference; calls use of BlackBerry phone
Owners of the Apple iPhone 4 might feel a little better after Friday's press conference, but up north in Canada, RIM is about to have a conniption. In a statement from both Mike Laziridis and Jim Balsillie that spews forth anger and wrath, the CEO pair calls Apple's use of a BlackBerry phone to "distort the public's understanding" and "deflect attention" from the iPhone's problems "unacceptable". During the press conference on Thursday, Apple CEO Steve Jobs showed on video how Apple was able to replicate the "death-grip" on a BlackBerry Bold 9700 and showed how the signal bars dropped when the Bold was gripped tightly.

The statement from the pair of RIM CEOs says, "Apple's attempt to draw RIM into Apple's self made debacle is unacceptable. Apple's claims about RIM products appear to be deliberate attempts to distort the public's understanding of an antenna design issue and to deflect attention from Apple's difficult situation. RIM is a global leader in antenna design and has been successfully designing industry-leading wireless data products with efficient and effective radio performance for over 20 years. During that time, RIM has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which has reduced the risk of dropped calls, especially in the areas of lower coverage. One thing is for certain, RIM's customers don't need to use a case for their BlackBerry smartphone to maintain proper connectivity. Apple clearly made certain design decisions and it should take responsibility for these decisions rather than trying to draw RIM and others into a situation that relates specifically to Apple."

A rather strong statement from the RIM CEOs and we will see if some of the other companies whose phones were highlighted along with the BlackBerry 9700 by Steve Jobs-HTC (Droid Eris) and Samsung (Omnia II) have anything to add to the statement by Laziridis and Balsillie. In the meantime, we would not invite the RIM duo to any party where Steve Jobs is expected to attend.

RIM BlackBerry Bold 9700 Specifications | Review (T-Mobile)
Apple iPhone 4 Specifications | Review

source: Crackberry

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57 Comments

1. ilia1986 unregistered

lol Someone is being angry here. Maybe they don't like their dirty secrets revealed to the world? I actually tested this myself. I took my Nokia 5800 and squeezed it in the hands for a few minutes. Lo and behold as I dropped to 3 bars instead of 6 bars. And I'm sure that in reality this was less, as Steve has said that many companies actually use very forgiving reception calculation formulas. So - is Steve right, and the reception "issue" is common to every cellphone out there, or is he wrong and he's just trying to lead everyone else astray? Time will tell.

2. android_hitman unregistered

u again? give me a break

5. tuminatr

Posts: 1092; Member since: Feb 23, 2009

there may be SOME truth to what jobs is saying, but most people that I know that have owned a IPhone have reception issues in the first place. Dropped calls no signal calls not delivered when another phone on the same network would perform a lot better. I believe that even if Verizon, T-Mobile or sprint sold apples phone that the reception problems would still be there. Apple has cult like following and they would still sell regardless

12. kjh267

Posts: 25; Member since: Mar 16, 2010

My rim gets perfect reception no mater where I am and theres many places that my friends Iphone has no service and i have several bars on the same network... jobs is full of shit! jobs probably spent ridiculous amounts of money to try and find a phone and location from each phone manufacturer to simulate what his peice of shit does.. I really hope companys like rim, nokia, samsung, and htc all start making commercials mocking the iphone or at least kick his ass!

22. NOVAinc

Posts: 99; Member since: Jun 24, 2010

Ok, so how is one supposed to show that the problem is present in other smartphones? With more iPhones? Boy, the problem exist, if RIM doesn't like to show it then that's another thing. Besides, they didn't even use the other phones defect to sell their one (as Dirtizon does), he HAD to use other phones to show the problem, it just happened to be a BB, it could have been a Sony Ericsson... Just remember it's a problem present in most smartphones. And to be fair, Blackberry, Nokia or Motorola are not much less full of shit than Apple was, because they all implemented tricky algorithms and not reliable forums that showed you much more signal than what really was there, and that's what allowed this "signal drop". Also remember that the test were made in zones of weak reception, and that you won't be able to recreate this effect in a zone with strong reception, no matter the brand. Now apple changed the formula so that the phone shows the REAL reception, but the rest still show you five or six bars in zones where you really have two or three, and for some models it even takes a whiiiile to show you the reception drop. I repeat that I'm not a fanboy of any of these companies... I had NEVER bought an apple product, but one thing that I like I'd say the things as they are, with facts and trying to be as more objective as possible. Now, do any of you really think that there is another way to make people UNDERSTAND (this is a key word) how this happens to other smartphones too, without using other smartphones?

29. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

All other manufacturers have to face reality and design their phones to effected as little as possible, Apple failed to do this. Sure other phones can lose some signal from the "death grip", but the iPhone clearly has a more severe issue. I agree with RIM, this is NOT an appropriate way of addressing the situation. How many complaints have you hear about this from owners of other smartphones? Obviously there is an issue, especially when the iSheep complain about it. As the YouTube video said, they can sell a brick and they'll buy it.

32. omarc26

Posts: 360; Member since: Dec 05, 2009

i agree with u my bold 9700 on at&t get 5 bars of service were my grildfriends iphone 4 also on at&T gets 1 or no service . i also tried the death grip thingy on my bold n i only lost 1 freaking bar steve jobs is full of shit ..... i really hope that samsung ,LG, htc , motorola , rim etc all start making commercials talkin shit about the iphones crappy reception.. o i also forgot to mentioned i had phones from samsung, htc, sony ericsson n they dont loose reception when u do that death grip thing. especially sony ericsson phones for those who had one they would know that they get excellent reception when phones from other brands dont get any

49. thatdude1 unregistered

Nobody cares, ilia. Give it a rest, already.

3. Ravi

Posts: 3; Member since: Nov 08, 2009

Steve Jobs has no class at all, bringing Nokia and RIM into an argument arising from a faulty product of apple. just goes to show that apple is only a baby in the ph market...

4. Rock-X

Posts: 14; Member since: Mar 11, 2010

+1.I am no more apple fanboy. That wasnt cool to bring down nokia and rim in the argument. And just not make it a big deal they also said that 3GS is also have the same fault. I hate you JOBS. It makes me feel wanna throw away my 3GS.

19. JeffdaBeat unregistered

I don't think it was so much bringing them down, more than it was showing that all smartphones...really all phones...suffer the same problem. He didn't say Blackberrys or Nokia Smartphones were more susceptible to this than the iPhone.

23. NOVAinc

Posts: 99; Member since: Jun 24, 2010

And how are you supposed to explain the existence of a problem that recreates on other smartphones to people that just assume that this is YOUR problem and YOURS only without showing it? I'd love to hear an idea here. It will help us all to improve for the future... So, I'm listening to you.

30. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

Jeff sort of hit on it. The iPhone is more Susceptable to it, had he admited that this wouldn't be an issue. He could have said all smartphones face the same challenges, just aren't as susceptable to it due to design. He could have pushed this as a casualty to being "bleeding edge" which they aren't, but claim to be. This was UNACCEPTABLE in my opinion.

36. NOVAinc

Posts: 99; Member since: Jun 24, 2010

Well... that's what they did, remember? and no one believed them, so what other way to make the people understand about it are there? I can't think of a different one... how about you? Besides, they didn't use other companies issues as a selling point as many other did... they never said "unlike xxxxxx, you can use your iPhone without worrying about xxxxxx", they only had to show how this issue EXISTS using other phones, because when they said it no one believed them... What is unacceptable to me is that BB calls this unacceptable just to address their own issues, instead of facing it as Apple did... do you remember this sentence? "we are not perfects"? well... one thing is for sure, BB didn't say it, and doesn't want to face their own problems.

39. E.N.

Posts: 2610; Member since: Jan 25, 2009

I don't think it was awesome what Apple did, but I just want to know if it's true or not. RIM can keep on complaining about how unacceptable this was, but if it's true then they should sit back down.

40. naes2385

Posts: 5; Member since: Jun 25, 2010

BUT he could've just said YES, our phone has a problem that we should've not sent it out from the factory w/. I don't bring in other people's examples when I screw up, it's called ownership. There's no need for additinal examples of other phones, we're not two and this isn't about any other company.

41. NOVAinc

Posts: 99; Member since: Jun 24, 2010

But seeing it this way, it's something every company should have done but nobody minded until it was apple. Anyway, it would be a lie to tell "ok, our phone is completely exent of reception dropping when holding it in a certain way" because that, my friend, is not yet possible... It's not possible for apple and it's not possible for RIM, Nokia or whoever you want to mention.

43. Whateverman

Posts: 3295; Member since: May 17, 2009

@NOVAinc. Don't you think a man should stand behind his work? And if that work is good enough, you don't need to point out flaws in others? Plain and simple fact is he did not take any ownership for a device that his company put out. Period. He is destracting people by showing claiming it happens on EVERY phone, his words. Yet on the 4 lines I have on my account, I can not duplicate this issue. So its not EVERY phone then now is it? But because of his arrogance, its a much bigger issue with ip4. Peoples are tired of being told to shut up and take it and its not fair for ip4 fans to expect everyone else to take it either. He needs to take ownership and not point fingers, man up.

45. messiah

Posts: 438; Member since: Feb 19, 2010

Revised and corrected. I smell a class action law suit. Samsung, rim, Nokia and all named by Jobs. His words were slander in an attempt to not only damages relations of other SUCCESSFUL companies, but also to distract from Apple's very real issues at hand. Regardless if I am actually able to find another phone other than i4 that suffers dropped calls via a "death grip", which by all means is hard to do as I've never experienced such an event with any phone..... but the argument and straight forward fact is that however few or many i4 suffer death grips, they do.. i say this with all great conceivable conviction I can muster... "no other phone requires an add on exterior case in order to function. " Cell phones work due to antennas. For data transmission such as text, browsing, or calling. If a phones antenna cannot perform this function, ultimately its useless. This is a basic fact.. a car that cannot drive is USELESS. Apply the same rules and requirement to the cell phone world. And as this post began, i smell a class action suit from all other major designers mentioned in Steves debacle. All those companies have a shot at taking a lot away from Apple in Court now. Steve may have very well just sank Apple beyond all fitting restitution.

48. lovebuzz

Posts: 76; Member since: Oct 21, 2009

Ummm how come we haven't seen this problem on any phone before the IPhone 4? I have NEVER held a phone and had the bars fall just from the way I hold it. Come on now. I think it's all BS and RIM said it exactly right, Apple and Steve are just trying to desperately distract from their own sinking ship by dragging someone else into it. I thought Mr. Jobs seemed immature for his age but even 4 year olds know better than that.

51. E.N.

Posts: 2610; Member since: Jan 25, 2009

There have been problems like this on phones other than the iPhone 4. The difference is that 1. They weren't apple so nobody cared and 2. None of the phones had a mark on where the antenna signal is like the iPhone. And I think what Apple was trying to say is that yes, there is an antenna issue on the iPhone 4, but why should we recall when manufacturers with similar issues are not recalling their phones.

6. becazican unregistered

i have held my droid in every death grip you can think of, i have also dropped it over ten times, yes i know i dont take care of my electronics. guess what it still works perfectly, i never, no never have a dropped call. i have had so many different phones with verizon and no dropped calls. i think the iphone is first off not a very good phone, great toy and innovative but as a cell phone it sucks, than to put it with at&t which has pretty crappy service and bam you have a recipe for a disaster, yes i know they sold all these units, i have news for you their are alot of stupid people in this world that will buy anything

14. hawk62

Posts: 320; Member since: Nov 21, 2009

Dead on, I love my iphone for "toy" part of it. I use about 20 mins/month so i dont care about the drop calls. But if i used it more then the iphone and ATT would not have been an option.

24. NOVAinc

Posts: 99; Member since: Jun 24, 2010

You may live in a zone with great reception, there are stories of people with iPhones that dropped them and didn't break them, as well as people who claims that they can't recreate the signal drop. But there is people who is having problems with it, and there is people who got their phone broken with a single drop from one foot. It all depends on many things, and because it didn't happen to you it doesn't mean it is not possible or that it can't happen to somebody else. Just saying it, it's my opinion and I'm giving it respectfully. You are all free to disagree and reply this post.

7. Diego!

Posts: 854; Member since: Jun 15, 2009

Not only Nokia & RIM, but he also brought Samsung into that. What a moron. That's a coward attitude.

8. CHEFJEFF

Posts: 147; Member since: Sep 22, 2009

He was attempting to take the focus off the iPhone4 by making it sound like many cell phones have this problem, a very cheap shot! Just man up and admit the iphone4 is flawed, don't cover it up by offering a stupid case to solve the problem. His attitude is just all wrong, unfortunately the Apple die hards will be satisfied with this solution and defend their glorious iPhone.

9. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Steve's argument is flawed, the "death grip" on these other phones is supposedly only replicated when they're squeezed hard. However, on the Iphone all you have to do is hold it with part of your hand over the antenna connector. You don't have to hold it tightly. This debacle makes me seriously question whether I'll buy any apple product ever.

52. E.N.

Posts: 2610; Member since: Jan 25, 2009

It's called death grip for a reason. All you need is a touch to make iphone 4 signal go down but you have to squeeze the iPhone tight too if you want to do some real damage.

10. clevername

Posts: 1436; Member since: Jul 11, 2008

If you guys haven't watched video of the press conference then at least read the article. Steve jobs never mentioned Nokia. It was, as the article said, a bold 9700, DROID Eris, and Omnia II. illia is the one that mentioned nokia in the comments.

11. ilia1986 unregistered

Yes. I actually tested it, however, to see if Steve's theory is correct - that it happens on every phone out there. It sure did on mine.

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