AT&T has the best wireless network in the U.S., says new study

AT&T has the best wireless network in the U.S., says new study
Which of the four major U.S. wireless providers has the best network? Well, you can ask three different analytic firms and get three different answers (we don't believe that Sprint would win any votes). Today, the latest report dropped from Global Wireless Solutions which gives the title of "Best U.S. Wireless Network 2019" to AT&T. Verizon finished in second place, T-Mobile in third and Sprint in fourth place.

The test results are based on metrics like voice, packet data, video, coverage, and reliability. Each of these metrics is weighted based on consumer feedback revealing how important each one is to U.S. wireless users. GWS ran 9.4 million tests in 50 states, Puerto Rico and the US Virgin Islands. 94% of the U.S. population was covered by the tests. Some of the results:

  • Data Speed-AT&T had the fastest download data speed for receiving photos, streaming content and other app-related content. Verizon had the fastest upload speeds for posting on social media sites, posting videos and photographs.
  • Data Reliability-AT&T had the best rate of success for completing data tasks.
  • Video Streaming-AT&T had the best scores for video streaming experiences such as the fastest loading times, least amount of buffering and highest video quality.
  • Voice Calls-T-Mobile had the best quality phone calls according to GWS while AT&T had the fewest number of dropped calls and the highest percentage of completed calls.

During the year, AT&T was the leader in using 5-channel aggregation, a method that increases capacity leading to faster download data speeds. Other tools used by U.S. carriers in 2019 included 4 X 4 MIMO (increasing the number of connections between a cell site and a phone) and antenna beamforming (focusing the antenna on the target).


The test found that the most important and common activity done by U.S. smartphone owners with their handset is to make and take phone calls. A third of those surveyed said that they could not earn a living without their mobile phone, and the majority of Americans care more about the reliability of their wireless provider than the speed of the network.

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6 Comments

1. Rocket

Posts: 661; Member since: Feb 24, 2014

Agree! Nothing beats att where i live.

2. LAgurl

Posts: 104; Member since: Dec 05, 2018

Agree here in Los Angeles CA verizon was number 1 for a long time , now At&t left it in the dust .

3. darkkjedii

Posts: 31104; Member since: Feb 05, 2011

Here in Vegas, AT&T works best for me. I tried the Big 4, and I’m good with Ma Bell.

4. sissy246

Posts: 7120; Member since: Mar 04, 2015

AT&T has always been best for me.

5. TimLeffler

Posts: 1; Member since: Sep 05, 2019

Just did ATT comprehensive survey, I’ve been a customer for 13 years. As I stated in the Survey, my “Best” experience with ATT is when I buy something. Service works, obviously, I’m still a customer. However, Customer Service, account changes or god forbid I delete a line (had 8 lines Mother passed away) So I had to endure a two hour hold in order to speak to customer retention. I made sure the person on the other end who was finally qualified to help me (9 blind transfers and holds) knew how displeased I was. Their comment to me; “Well I have a mortgage to pay, I have to read the script and do my job regardless of how long you’ve been on hold or how angry you are. Now, do you really want to cancel this line, I’ll give you a new phone if you stay a loyal customer?” My response, “F*ck you, my mom died, I don’t need to continue to pay for something I no longer need! Don’t read another script to me, do your job cancel this line and close out this call, you and your company have already wasted my time enough is enough “ If you’re listening ATT, empower your employees, One Call or visit to a store is all we should need to do. Otherwise, next time you want to get paid, I’m calling in a phone payment and putting you on hold. #CustomerServiceMatters

6. Sergpop

Posts: 8; Member since: Feb 21, 2019

Make Propoganda Great Again. Come to our city, AT&T is the worse signal of all, no matter where you stand. People running trying to find corner with a better reception. Total Lies.

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