Nationwide data outages are plaguing AT&T's network today?

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Nationwide data outages are plaguing AT&T's network today?
Throughout the day, there were reports from AT&T customers across the country saying that they were experiencing data outages – specifically 2G data connectivity. It's difficult to say it specific areas are more affected than others, but some of the outages can be found in states like Louisiana, Alabama, New York, Connecticut, California, and Massachusetts. In the southwest portion of the country, it sounds like customers are seeing issues with 3G connectivity. AT&T is apparently aware about the network issues going on today and their technicians are in the process of identifying and resolving the affected areas. Going by a few hours without data for smartphone customers can be tolerable, but going a full day can make others just a tad bit annoyed seeing they are paying for service.

source: BGR, WMExperts, Engadget

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34 Comments

1. Galen20K

Posts: 576; Member since: Dec 26, 2008

BWAhAhahahaaa Att sucks! they deserve this crap.

19. omarc26

Posts: 360; Member since: Dec 05, 2009

yes at&t sucks ass thats why i cancelled my service with them

28. JeffdaBeat unregistered

I swear...you guys get boners off of loving or hating a network. Cell phones are utility bills to me. That like me saying, "I LOVE Columbia Gas" or "I absolutely will always stay with American Electric Power because they are amazing." No, it's a bill you pay every month. Its a service you get. I've never understood why you guys love and hate a utility bill.

31. wade1968

Posts: 224; Member since: Apr 12, 2010

hey jeff i think it is just people thinking like this, since at&t has been a cell phone service provider and year after year the data kills there system everyone including me,no boner, after all the years of trouble with this they still have not been able to fix it or make it not crash so much and why? my guess they are to busy counting money to look into the problem and spend money to fix the problem.

2. cellgeek82

Posts: 518; Member since: Dec 20, 2009

You Apple fanboys have fun with your iPhone 4 ...if it even works lol Verizon's Network FTW

3. networkdood

Posts: 6330; Member since: Mar 31, 2010

PHONE ARENA, get your facts straight - the outages were caused by someone cutting the fiber optic cables in a few areas of the country - one cut occurred in Louisiana and the other took place in OHIO - I find it strange that someone could find the one spot to cut creating an issue with the SWITCH, also. Luckily, per inside sources, they were able to use another node for data use to be placed on and slowly brought it back up on line - still not 100%, though. Do you realize how many times a VERIZON landline, T-Mobile, Qwest landline, etc. cuts AT&T's cable?? If you only knew how many times a month this happened, you would be surprised and would think that outages would happen more often.

5. Whateverman

Posts: 3295; Member since: May 17, 2009

I have to disagree with you on this one. All the companies you listed use Att's fiber optic lines to deliver service to there customers as well. They would be shooting themselves in the foot by cutting Att cables. And the fact that its only data being effected sounds like a system or switch related issue. This happens to every carrier once in a while, they'll get it up and running soon.

11. cansler

Posts: 136; Member since: Oct 07, 2009

I have to slightly correct you, Verizon is not in AT&T's footprint on the landline side. And thereby would not be using AT&T's network in their own footprint. However, wherever there is a cell tower in the AT&T footprint, they would use AT&T's network. It may well have been voice and data, but nobody really reports a voice outage. Most people using smartphones are not as concerned w/ voice as much as they are w/ data. The one thing that leads me to believe it is a switch issue is that it is only a 2G outage in the mentioned states and a 3G outage in the southwest (Likely due to software/hardware updates/changes to improve the network). Unless there was only 2G coverage in the areas mentioned. Then I would fully agree w/ networkdood. When I go in monday, I will ask my manager if there have been any fiber cuts in those states. I work in AT&T construction in Michigan. We might get asked to go assist in the repairs...

15. lovebuzz

Posts: 76; Member since: Oct 21, 2009

Networkdood did you pull that info from your a**hole? That's a serious question. Even if by some chance this cable-cutting was the case, I sincerely doubt that could even be possible across all 50 states. The article mentioned that it was a nationwide data connectivity issue, and you are stupid to think that any other carrier would have anything to do with it. AT&T simply needs to get their shit together, and as for you.. You're such an idiot i'm surprised you can even speak without having a seizure.

16. sinfulta

Posts: 279; Member since: Dec 11, 2008

Actually Lovebuzz is correct. I had to run out to the San Francisco Bay area (Where they're is not Verizon landline) to work on switching because just south of the bay area where Verizon landline starts (Gilroy I think) ATT lines were cut in San Jose area. If you our in Southern California where I live, it's the complete opposite. Almost no ATT and all Verizon landline.

20. lovebuzz

Posts: 76; Member since: Oct 21, 2009

Well, I guess Networkdood isn't the only airhead on here. WHAT DOES FIBER OPTIC CABLE HAVE ANYTHING TO DO WITH WIRELESS DATA OUTAGE? Jesus.

26. Whateverman

Posts: 3295; Member since: May 17, 2009

Think about it. If there are no Verizon lines in that area, VZW would need to run through a different provider to supply service right? I worked during that last big outage where Att fiber optics were cut, and yes VZW customer were calling wondering why they had no service. Att and VZW worked together to get Att lines reconnected. Why else would weinvest our time and resources getting our biggest competitors network running again unless their was something in it for us?

33. networkdood

Posts: 6330; Member since: Mar 31, 2010

Well, like I always say "SUCKS TO BE YOU"

34. networkdood

Posts: 6330; Member since: Mar 31, 2010

Whatever, how does it feel to be wrong....??

4. networkdood

Posts: 6330; Member since: Mar 31, 2010

I told my brother to send a screen shot of the email he gets proving that the issue was caused by an unknown 3rd party - still sucks to be some in the northeast and southeast - not sure about CA - I live in CA and have no problems at all....

21. lovebuzz

Posts: 76; Member since: Oct 21, 2009

So, where's this screenshot? There is no use in placing blame upon others when AT&T has been having these types of problems FOREVER. All you have to do is look at their map, and there's your answer.

6. bronxbomber

Posts: 82; Member since: Apr 10, 2009

i am not an att fan but this can happen to any company...i just feel bad for those customers.

7. Dark Asgard

Posts: 44; Member since: Apr 01, 2010

Hah att sucks, they dont maintain their network like vzw..and their the same price lol

8. DonkeyPunched

Posts: 321; Member since: Jan 10, 2010

You obviously don't know what you are talking about. You don't even know how to use the right there, their, and they're.

9. becazican unregistered

I am sure this can happen to any company but it seems to me that it happens to at&t more often than most.

10. CHEFJEFF

Posts: 147; Member since: Sep 22, 2009

AT&T will always be inferior! You Apple and Steve Jobs fanboys just don't get it. You are SO STUPID and loyal to this POS network. Jobs is an ASS for not ditching AT&T for Verizon or Sprint, he's so F******G stubborn! F**K the contract! Break it!

12. cansler

Posts: 136; Member since: Oct 07, 2009

This network outage has nothing to do with Superiority/Inferiority. It has to do with some idiot contractor cutting a fiber or installing some equipment in the central office and knocking the network out of service. ... a contractor you might even work for...

17. CHEFJEFF

Posts: 147; Member since: Sep 22, 2009

I don't give a flying F**K what fiber lines were cut! Who cares! AT&T will always be a POS network. You fanboys always have excuses, defending your POS network! If it were not forthe stupid iPhone, they would be struggling to keep customers.

22. lovebuzz

Posts: 76; Member since: Oct 21, 2009

ChefJeff you are most certainly the reason that people even use the word fanboy. Disgusting.

30. CHEFJEFF

Posts: 147; Member since: Sep 22, 2009

Not a fanboy, CAN YOU READ WHAT I SAID??? I said AT&T is the worst POS network, how does that make me a fanboy? IDIOT!

13. skitzo82

Posts: 3; Member since: Sep 04, 2009

The fiber cuts are right. I work for AT&T and we got several emails about this. You other idiots don't know what you're talking about.

23. lovebuzz

Posts: 76; Member since: Oct 21, 2009

Yeaaahh right.

24. lovebuzz

Posts: 76; Member since: Oct 21, 2009

Skitzo - produce an email or an article, and then just MAYBE your comment will be relevant.

32. networkdood

Posts: 6330; Member since: Mar 31, 2010

There I told you all what happened - before you open your traps/post think about what you say/write.....thanks skitz...

14. hallfrankg

Posts: 30; Member since: Nov 16, 2009

I feel so bad cant we all just get along? who cares .. Long as they can get it up again... Can I get a hug?

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