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Motorola XOOM, ATRIX 4G sales disappointing, says analyst

Posted: , by Alex I.

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Motorola XOOM, ATRIX 4G sales disappointing, says analyst
There is much hype about the Motorola ATRIX 4G, which, as a matter of fact, was voted "Best of Show CES 2011", and the company's powerful XOOM tablet, but according to Pacific Crest analyst James Faucette, these devices are not selling as well as expected.

Citing channel checks, the analyst claims that the sales of both devices "have been disappointing". Faucette singles out the reason behind the Motorola ATRIX 4G's not so good sales as the fact there are some quite decent handsets at AT&T's line up which are offered for $49.99 (yes, you guessed it right - he is talking about the HTC Inspire 4G and the iPhone 3GS), and this keeps the sales of the Motorola ATRIX 4G "well below forecast".

Are you surprised that the Motorola ATRIX 4G and Motorola XOOM are not selling very well? Are these cutting-edge devices for geeks only?

source: Forbes via SlashGear

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posted on 06 Apr 2011, 09:37 5

1. green2u (unregistered)

RE: Atrix's failure to catch fire despite awards from CES and CTIA, I see three problems: It's only on AT&T, AT&T's throttle controversy which fails to make the Atrix perform to its fulles, and Atrix's bad publicity on its call quality (which sadly reviewers spend less and less time evaluating these days). Still, for me, it remains a top consideration for my summer upgrade should it come to Sprint as rumored. It's got some great specs.

posted on 06 Apr 2011, 09:54 1

3. AndroidTroll (Posts: 359; Member since: 05 Mar 2011)

The Atrix is a nice phone but the Evo 3D will be better. My girlfriend's dad has an Atrix and she has an Inspire and it has been our experience that AT&T's HSPA+ is a complete joke. Most of the time we get less than 1Mbps down with the highest being 3.5Mbps.

posted on 06 Apr 2011, 13:59 1

23. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

That's because 4G isn't turned on yet for either.

posted on 06 Apr 2011, 16:35

37. AndroidTroll (Posts: 359; Member since: 05 Mar 2011)

then why does it say H+ in the notification bar? And when I get to a spot with worse service it goes down to E for EDGE. It seems like its working to me. And if it wasn't turned on then why do they advertise it on TV? It is my understanding that HSPA+ 4G is enabled, just not HUSPA 4G yet.

posted on 06 Apr 2011, 19:43 1

43. protozeloz (Posts: 5396; Member since: 16 Sep 2010)

They have it lowered on purpose till they are done "fixing" stuff :/ the fact that it shows the H+ means you are in a zone with HSPA+ plus connectivity but doesn't mean you will get the speed, for exaple Claro (A provider ive been in) offers 3G+ service up to 12Mbps (Ive see 4-5) but when the user gets over his data allowance the speed drops down to 128Kbps and you can still see you have a 3G+ service but your speed it crappy, att could be doing that since they are known for putting some dns on some phones to make them harder to work on other networks

posted on 06 Apr 2011, 21:56 1

48. JeffdaBeat (unregistered)

I'd also argue that the Atrix suffers from the HTC Inspire. Folks see the larger screen, 8MP camera, 1GHz Processor and then wonder why the hell they should pay an extra $100 for the Atrix. Even though the Atrix is more powerful, to your average user, they don't see any reason why it's more powerful given the specs they are given with their limited knowledge. Plus, what they see as an overpriced smartphone is paired with an overpriced doc or an overpriced laptop connection...It's not the phone, it's the competition...

posted on 06 Apr 2011, 09:38

2. jiga (unregistered)

I've got the Atrix and love it. I wanted the lapdock, but for $300, come on! REALLY! I can buy a smaller more powerful netbook for that much. AT&T really missed it with this one...that's what arrogance will get you!

posted on 06 Apr 2011, 18:24

40. MesEyes (Posts: 18; Member since: 05 Jan 2011)

the pricing was determined by motorola, not att.

posted on 06 Apr 2011, 10:14 4

4. Gothbeard (Posts: 54; Member since: 28 Jun 2010)

Maybe it's something to do with Motorola's terrible customer service?

posted on 06 Apr 2011, 10:34 6

8. derp (unregistered)

Or Motorola's terrible quality control.

posted on 06 Apr 2011, 10:14 3

5. Paulyterp (unregistered)

I have both the Atrix and the Wifi Xoom. The Atrix was a good step up with the internal memory and front facing cam, but like others have said, missed the mark on choked speed. ATT will release a patch to correct the speed, but that may be too little too late. Did ATT sabotage another Android device to gain favor from Apple? Hopefully, Verizon will do well with the Bionic (if it is ever released). The Laptop dock was a neat idea, but is entirely too slow to be useful. It's great to show off until you actually have to load a website or launch an app. For me, it is a $500 extended battery/charger.

The Xoom would be better if the MicroSD card slot were active. It's zippy and looks great. I can use the xoom in place of my laptop of quick everyday activities. The only drawback? The price tag. $600 is a bit much to pay for a tab considering the upcoming line up of other Android tabs (yes, I am aware that I have criticized the price, but bought it anyway).

posted on 06 Apr 2011, 11:40 1

15. snowgator (Posts: 3604; Member since: 19 Jan 2011)

Haven't we all gone through a check out line at some point thinking to ourselves: "Why am I paying this much? FOR THIS??" at some point in our lives? (Especially if you are married?) Forgive yourself Paulterp... the Xoom was actually a good product.

posted on 06 Apr 2011, 16:36 1

38. paulyterp (unregistered)

Heh thanks snowgator. I am at the hospital with my fiance right now and the xoom is doing a great job. :-)

posted on 06 Apr 2011, 10:16 4

6. TreyTreyTaylor (Posts: 709; Member since: 21 Dec 2010)

Wanna know why Xoom's aren't selling. Uh, price DUH! Who in their right mind would pay 600 for a 2 year contract locked rushed to the market android tablet when the glorious almighty Ipad 2 Wifi only version is $500. People are going to go buy a tablet and think hmmmm should i get the 16gb Ipad 2 for 500 or this new out of nowhere honeycomb tablet for 600 with a contract. Im an androholic and i didnt even consider that damn Verizon Xoom. Now if Sammy can just give me that Tab 10.1 for 500 were in the game!

posted on 06 Apr 2011, 14:07 1

24. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

Except... the Xoom has 32 gigs of memory and its wifi NO CONTRACT version is the exact same price as the iPad 2 wifi. All of you people birching about the price are so fucking ignorant.

posted on 06 Apr 2011, 16:08

33. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

He's an android user dufus. $600 on contract is a high price for something that's not a laptop.

posted on 06 Apr 2011, 23:18

49. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

And I just said that you can get the XOOM OFF CONTRACT for 600 if you get the wifi only version. And that that's the exact. same. FUCKING. price as the iPad 2 with 32 gigs.

Bet your next post will say "But the XOOM is only 600 bucks on contract!" Because that seems to be your only argument on it. The wifi version HAS been released, you know.

posted on 06 Apr 2011, 10:21 2

7. FREEPAT75014 (unregistered)

Moto, if the US don't like it so much...., please bring ATRIX to Europe with appropriate GSM/UMTS/HSPA+ global rooming capabilites and all features announced in the US including 2KVA battery, at a reasonnable price tag, and it will make a success over here.

For XOOM the issue is its pricing. Till Wifi-Only model price is not cut, one way or another, down to $400 w 32GB it will miss its market opportunity. People ready to pay $600 will buy an iPAT2, not a 1st Gen Androïd Honneycomb prototype expected a lot lower.

posted on 06 Apr 2011, 10:57

9. skymitch89 (Posts: 1363; Member since: 05 Nov 2010)

The phone itself is a disappointment in my opinion. The only thing that is good about it in my opinion is the laptop dock and the screen resolution. My Evo Shift has better performance than the Atrix.

posted on 06 Apr 2011, 11:10

10. vette21man (Posts: 351; Member since: 06 Apr 2011)

Atrix not selling b/c of:
- No one likes MotoBlur UI
- "4G" is horrendous, (iPhone 4 gets 10x download/upload speeds in same locations)
- Accessories (e.g., lap dock, HD dock) are gimmicky, slow, and expensive

If you NEVER connect the Atrix to the mobile network or accessory docks, then Motorola has a fine piece of equipment here. Unfortunately, this is a phone at its heart, and MOBILE is its first name.

posted on 06 Apr 2011, 11:11

11. Arqjavsa (unregistered)

The problem with the Atrix and the Motorola Xoom is Motorola costumer service,I have a Milestone bought it 4 months ago I got a good deal for it(didn't now about the problems it had),the problem was it took for ever to recive the froyo upgrade, and when arrive it didn´t change much,I didn't had the stock froyo dock or the new camera and gallery interface and still a little buggy and slow, thankfully it fix the rebooting issue,but that's the problem with Motorola,I was thinking of buying the XOOM but I start thinkg about how they handle the upgrades and change my mind, thinking of buying the Samsung Galaxy tab or the HTC Flyer

posted on 06 Apr 2011, 11:27 4

12. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

I wonder when Motorola will come out with a product that can compete with Apple??

posted on 06 Apr 2011, 11:37 6

14. Kjayhawk (Posts: 294; Member since: 07 Oct 2010)

Motorola Droid and Droid X scored higher or the same as the Apple iPhone 4... At least if your an Apple troll act like you know what your talking about... Thats what I like to call a getting OWNED!

posted on 06 Apr 2011, 11:36 1

13. snowgator (Posts: 3604; Member since: 19 Jan 2011)

As I try to decide where to land for our next contract, Motorola is the driving force behind part of this decision. It just seems that if it is not on Verizon, Moto gives half effort. True or just perception, most of the faulty, poorly recieved Motorola devices are on other providers, and Moto saves their best efforts for Big Red. (Motoblur critisms accepted, those who hate it.) The ATRIX is a powerful, original device. As an unhappy AT&T customer, I was considering trying it out to see if it was worth staying for. Way too many disapointing comments to put trust in it though, and will let it pass. Hope they do not abandon the idea, though, as it can be the future of mobile if improved.

The Xoom was a good, well designed, powerful Tablet, and as it was released on Verizon, I expected that. However, not one post, even from someone who OWNS it, says it wasn't to pricey. Moto, sorry. No sales.

posted on 06 Apr 2011, 11:53 4

16. jogutier (Posts: 324; Member since: 12 Feb 2010)

The Moto Atrix should of came to Verizon on the Thunderbolts release and it would of been a VERY popular phone. It has the specs, just not the carrier. :(

posted on 06 Apr 2011, 11:55 2

17. blaze456 (Posts: 51; Member since: 06 Oct 2010)

WITH THE ZOOM I THINK THE PROBLEM IS THAT no one really wants a tablet because everybody already got a laptop..i heard the ipad wasnt selling all that well either..people are jus not ready for tablets...give it another year or 2 then wel see

posted on 06 Apr 2011, 13:01 1

21. 530gemini (Posts: 2198; Member since: 09 Sep 2010)

I know. The ipad 2 didn't do too well either. It only sold over 2.5 million units the week it was launched. Hahahahahaha.

posted on 06 Apr 2011, 15:00

27. cpquit (unregistered)


I want to send you the Sales report of iPad2, please give me address of your Cave.

posted on 06 Apr 2011, 15:07

29. blaze456 (Posts: 51; Member since: 06 Oct 2010)

of my what?

posted on 08 Apr 2011, 02:39

54. clevername (Posts: 1436; Member since: 11 Jul 2008)

Tablets are one of the fastest selling consumer electronics. Or rather I should say the iPad. The XOOM isn't selling because there's an iPad in existence. Not saying apple product is better just that people want that more. And sales prove it.

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