Leaked memo shows Rogers to start connection fee on July 10th

Leaked memo shows Rogers to start connection fee on July 10th
A leaked internal Rogers memo reveals that beginning July 10th, the Canadian carrier will be eliminating the $35 Activation Fee and the $35 Hardware Upgrade Administration Fee. Instead, new and existing customers will be billed a $35 Connection Fee to be activated onto the Rogers network. The new Connection Fee will be the same for new or existing customers and cannot be waived.

While the new fee apparently cannot be eliminated, even by Mr.Rogers, the carrier does have a heart. According to the memo, Rogers will actually cut the price of the Connection Fee for those new customers activating service or for existing customers upgrading to a new phone. The discounted fee will be $15 and will remain at that price until further notice. So that means for now, Rogers customers are saving $20 with the new rate.

If the leaked memo is legit, we should hear more from the mobile operator in the days ahead. Stay tuned!

source: MobileSyrup



1. rallyguy

Posts: 620; Member since: Mar 13, 2012

They used to charge $70 to upgrade? Yikes!

2. Beholder88

Posts: 86; Member since: Mar 30, 2012

And everyone is so upset about Verizon starting to charge $30 to upgrade.

6. quakan

Posts: 1419; Member since: Mar 02, 2011

People were bothered because it used to be free. I wonder, if you buy a phone from VZW online, have it delivered, then dial *228 would there still be an activation fee since you didn't involve any VZW employees to activate it?

3. gorkapr

Posts: 74; Member since: Aug 23, 2012

the same reason that if you want a phone less than retail price will need to get a 2 years contract, well in canada is 3 or 5 years contract

7. quakan

Posts: 1419; Member since: Mar 02, 2011

I couldn't imagine being stuck with a phone for 3 years, let alone 5.

5. bucky

Posts: 3794; Member since: Sep 30, 2009

If I'm shopping for a new provider or looking to extend my contract, I won't pay that fee. There is more competition now that won't charge it.

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