Leaked memo shows AT&T raising and adding fees for Next and BYOD subscribers on 8/1

Leaked memo shows AT&T raising and adding fees for Next and BYOD subscribers on 8/1
A leaked memo supposedly being sent to AT&T retail locations, shows that the nation's second largest carrier is raising fees charged to customers that are signed up for the AT&T Next equipment installment plan. The memo shows that fees will also be higher for those customers that are part of AT&T's BYOD service. The latter is for customers that come to AT&T using a phone that they already have paid off completely, and own 100%.

According to the leaked memo, starting on August 1st AT&T will start charging a fee of $15 to new AT&T Next subscribers activating a just purchased smartphone with the carrier. The fee will also be charged to BYOD subscribers adding a new line of service. AT&T Next subscribers who have been signed up with the plan prior to August 1st will not be charged the fee on their next upgrade. Subsequent upgrades could result in the fee being applied.

And not that AT&T is going to be proud of this, but if the memo is legit, the carrier will have a more expensive upgrade fee than Verizon. With a rumored $5 hike, AT&T will allegedly be charging its customers $45 to upgrade to a new subsidized phone on contract. Verizon's upgrade fee remains at $40. If you have an AT&T upgrade burning a hole in your pocket, you might save yourself $5 by using it before the month changes.

Leaked memo reveals changes to fees for AT&T Next and BYOD customers starting on August 1st

Leaked memo reveals changes to fees for AT&T Next and BYOD customers starting on August 1st


source: Droid-Life, Crackberry

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21 Comments

1. AdamLeonard

Posts: 61; Member since: Aug 24, 2011

Obviously looking to cash in a bit more on iPhone 6s upgrades (and Note 5 and maybe a little MotoX)

2. QWERTYphone

Posts: 654; Member since: Sep 22, 2014

F at&t and their $hitty service and high prices. at&t would have been taken over if it wasn't for them becoming Apple's b#tch.

17. Plutonium239

Posts: 1154; Member since: Mar 17, 2015

AT&T's service in Michigan is better than any other carrier. I have worked all around the state and I always had signal where my coworkers with Verizon had none(and in the rare spots where I had none, they didn't have a signal either). At my house, there is a relatively strong AT&T signal, but no Verizon signal.

3. AlikMalix unregistered

If AT&T gets rid of my ability to keep my subsidized (unlimited data) grandfathered plan - I will switch to Verizon. It's only $5, but little crap like this will hurt their chances to retain my business.

5. phonehome

Posts: 812; Member since: Dec 19, 2014

They already kind of started by gradually getting rid of contracts. So I guess you'd rather pay full price with Vz for limited data than pay full price with ATT for UNlimited? Not very smart as Vz isn't that much superior to ATT anymore. And sounds like if you pay for phone in full through 3rd party (such as buying from Amazon or Apple store), you wouldn't be subject to the fee. Regardless, get ready to pay even more. And if I were you, would use my upgrade subsidy in the near future as not to forfeit it.

6. AlikMalix unregistered

I'm not dissing AT&T, but coverage on Verizon seems better where I live and surrounding areas. I will squeeze unlimited data for as long as I'm allowed to, but it's gotta be subsidized. Or I won't be buying a new phone anytime soon - really happy with my iPhone 5s! But I did walk into the AT&T store and the lady assured me that I get to keep my unlimited no problem when I'm ready to update but it will probably have to be with the "next" plan, which will probably raise my monthly bill about $20 per phone (2 phones total on my plan). So I prefer subsidized 2 year contracts over anything because iPhones are great even after two years of use - and fortunately for me iOS is a platform I prefer. So here's hoping I get at least one more run at a subsidized deal this fall before it's completely over.

12. Augustine

Posts: 1043; Member since: Sep 28, 2013

Do you realize that the one subsidizing your phone is you yourself?

13. Salazzi

Posts: 537; Member since: Feb 17, 2014

Why not just buy a phone full price? You can then sell it a year later, add $200 on top of it, and get the newest iPhone.

7. ripgut

Posts: 9; Member since: Dec 31, 2014

Sometimes it's the little things that matter the most, and they add up.

18. corporateJP

Posts: 2458; Member since: Nov 28, 2009

No offense, but that's like saying I didn't like the Clown show over at Gacy's place so I went over to Dahmer's for burgers instead.

20. AlikMalix unregistered

No offense, but when one carrier has better coverage in my area, and the only reason you're sticking with the other carier (unlimited data) is taken away - you switch when the price is equal.

4. Mxyzptlk unregistered

AFee&Fee

8. ripgut

Posts: 9; Member since: Dec 31, 2014

Good one!! LOL

9. Sniggly

Posts: 7305; Member since: Dec 05, 2009

I honestly can't believe how ridiculous upgrade fees have gotten. 45 f**king dollars now? It was goddamn outrageous when the upgrade/activation fees went up from 15 dollars to...I think it was 30.

10. bambamboogy02

Posts: 834; Member since: Jun 23, 2012

I remeber when there was no upgrade fee with VZW, they followed ATT when they went upto $30. Trying to squeeze out every bit of money they can from customers.

11. Planterz

Posts: 2120; Member since: Apr 30, 2012

Activation fee? For what? A couple clicks on a webpage that you do yourself? 1-2 minutes for an in-store employee to do the same? It's a shame that people willingly, knowingly pay these fees because they expect to get assraped by such companies. Seriously, bleep bloop beep, it's done, $45 charge for you to pay us $100-200 every month for the next 2 years? AT&T seems determined to give T-Mobile as many of their customers as they can.

15. youlookfoolish

Posts: 192; Member since: Dec 14, 2012

T-Mobile charges $15 for a "SIM Activation Kit". Please stop acting like T-Mobile isn't a for profit company, that behavior is annoying and delusional.

16. Blazers

Posts: 719; Member since: Dec 05, 2011

I love John Legere (watch his Periscope vids all the time), but it does seem like A fire sale is going on, which means one thing.....a sale of the company is not an "if" but a "when".

21. Salazzi

Posts: 537; Member since: Feb 17, 2014

$15 Sim activation kit includes a nano sim along with adapters to fit other sim sizes and a sim ejection tool. You make it sound like they're charging you $15 just for the sim. Mind you also, they have sales on sim cards very often (I'd say half the time), like right now you can get that kit for $0.99. Can you get a sale on the $45 activation fee from AT&T? We can wait :)

14. djcody

Posts: 219; Member since: Apr 17, 2013

Bravo's :)

19. Tuxedo

Posts: 356; Member since: Mar 19, 2013

Affects mostly carrier hoppers. Not a big deal... move along. Ripping off customers with $40+ cases seems even worst to me.

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