Leaked internal document reveals that some iPhone models will no longer get support from Apple

Leaked internal document reveals that some iPhone models will no longer get support from Apple
An internal Apple document sent out to Apple Stores and authorized Apple resellers, states that certain iPhone models will be considered "vintage or obsolete" in the U.S., Canada, Europe, Japan, Latin America and in Apple's own retail locations. The "vintage" tag will be applied in California and in Turkey where Apple is required to continue to support those iPhone models by law.

The iPhone models that are covered by the memo are the Apple iPhone 3G, Apple iPhone 3G (China), Apple iPhone 3GS, and Apple iPhone 3GS (China). The original Apple iPhone, which was already labeled "obsolete" in most countries, will no longer have the vintage status in the U.S.


The phones that are now vintage will no longer receive service or repair support at Apple Stores or at locations belonging to authorized Apple resellers. Apple normally provides support for devices for five years after it is no longer manufactured by the company. As we noted, in some states and countries, Apple is legally required to continue support for more than half a decade.

A precise definition of "Vintage" and "Obsolete" can be found on Apple's website. According to the manufacturer, "Vintage products are those that have not been manufactured for more than five and less than seven...Obsolete products are those that were discontinued more than seven years ago." The iPhone was launched in June 2007, the iPhone 3G hit the market in July 2008 and the iPhone 3GS was released on June 19th 2009.


source: Apple via 9to5Mac, RedmondPie

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62 Comments

1. Mxyzptlk unregistered

Wow didn't know there were people out there still rocking the older iPhones.

12. bigdawg23

Posts: 467; Member since: May 25, 2011

My mother still has a 3GS. She is looking to update, I will likely give her my idle iPhone 5.

32. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

You only gonna give mom an iPhone 5? Why not a 6.....lol Just pickin. I got my mom a Galaxy S3 last year and it's overwhelming enough for her. My mom has never used a tablet or smartphone until I convinced her to try it. She loves her Tab 4. She likes the phone too, but not equally

62. michael95gt

Posts: 45; Member since: Jul 19, 2009

Yeah my 76yo mom still rocks a 3Gs, but for what she uses it for(calls,local weather radar, FB) it's fine, I've tried to give her a 5c, but she says the 3Gs is the perfect size. It still holds a good charge so who am it to argue. LOL

26. BobbyBuster

Posts: 854; Member since: Jan 13, 2015

And almost all Android phone become vintage just after 4 months LOL.

27. HASHTAG unregistered

Come on, dude. Don't make yourself sound that stupid.

28. vergil9

Posts: 517; Member since: Apr 06, 2015

Care to elaborate?

29. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

My brother just switched from his Droid Incredible, the original released in 2010, last fall.

33. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

That is the beat phone HTC ever made in my opinion. It's the first phone I ever bought with Android. I live the Sense UI then too. Then they ruined it and the 2 Incredible afterwards weren't as nice. And the Thunderbolt was junk too

31. joevsyou

Posts: 1093; Member since: Feb 28, 2015

or spend 12 months just to update to the "current" update... It took about 4 months for my S5 update... Just for that reason makes me want to switch to apple

35. vergil9

Posts: 517; Member since: Apr 06, 2015

Switching just for the sake of updates? Wow.

37. dimas

Posts: 3419; Member since: Jul 22, 2014

You do know that samsung phones doesn't run on stock android right? FYI phones can live with few updates in it's lifespan. Updates are meant to fix bugs and issues, not to be always having the latest OS that intentionally gets 'changed' every year for marketing purposes. You can have a jellybean running android today and still running smooth and doing their job.

45. Cicero

Posts: 1149; Member since: Jan 22, 2014

Sometimes updates are hurting your phone. On both systems. What is it "the thing" that you need so much and is a "changing life" to make you so inpatient.

50. mrej201

Posts: 226; Member since: Feb 04, 2015

You buy phone that work or for update

57. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Just buy an iPhone. Any reason holding you back?

36. dimas

Posts: 3419; Member since: Jul 22, 2014

Vintage, but still functional after 4-5 years. Not all people are trendsetting first adopter freaks so why buy a new phone every year when your old gadget gives you everything you need? Your brain can't comprehend that not all people wanted to spend too much on expensive toys.

48. hellbread

Posts: 309; Member since: Nov 21, 2014

I still have 3gs. Using it for listen music. I bought audio dock with remote few years back. Works like charm.

58. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Agreed. However, Apple and all the major mobile phone makers are used to cash in big buck every 6 to 12 months. Mobile phone is not electric appliances where people buy, use and forget for the next 3 to 5 years. Sometime i wish it is so. Any Philips, GE or Braun fanboy around?

46. aba71983

Posts: 807; Member since: Jul 24, 2014

I AGREED............................................​!

49. dimas

Posts: 3419; Member since: Jul 22, 2014

Pehpol will disagreeinged

42. mmmanuuu

Posts: 403; Member since: Nov 05, 2013

Poor iphone users spend so much money to buy these phones which are not worth it and now what ? Apple washed their hands. Poor guys are on their own now. If they had bought an android or windows phone which is not as expensive as iphone, they could have easily throw it away and could get a brand new phone.

43. AlikMalix unregistered

You can get an iPhone 5 which runs iOS8 smooth and crisp for FREE... if you think that a manufacturer should support their devices past 6 year period talk to Android manufacturers to support all their devices for at least 3 years (half that time) - then we can talk...

47. fwbroke

Posts: 10; Member since: Aug 15, 2014

uhhh, iP5 for free or for free on contract? Big dif there. Do you really think the OG iPhone is rocking iOS8? Looks like iOS8 only goes back to iP4s, which at the moment is 3.5y so iP4 must have been 4.5y and not getting iOS8.

55. AlikMalix unregistered

My old 3GS got a security update 6.x.x after iOS 7 came out - that's 5 years of software updates - beat that!!!

54. SmartNingen

Posts: 48; Member since: Apr 02, 2015

Nobody here understands sarcasm.

59. arch_angel

Posts: 1651; Member since: Feb 20, 2015

my uncle is still rocking his 3gs and he isn't looking to upgrade either.

60. Tooluka

Posts: 66; Member since: Nov 27, 2014

Just updated from 3GS, it worked for me for 4 years or so and is still working (and it has iOS6 which is nicer than new ones). I could replace the battery and continue use it if I wanted.

2. killerpollo

Posts: 89; Member since: May 15, 2015

BOOO YAAA hipsters!... No, seriously, who still has an iPhone 3g?

4. Hitokage

Posts: 103; Member since: Mar 01, 2015

It wasn't activated, but I have a friend who used one as an mp3 for quite a while, until he got an actual iPod. Not sure if he still has it, he stopped taking it to school around Christmas time.

20. bucky

Posts: 3795; Member since: Sep 30, 2009

I still have the original iPhone in my car. Still going strong.

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