Lawsuit demands Apple stop giving refurbished devices as warranty replacements
"new, or equivalent to new in performance." It's up to the jury to define whether a refurbished device meets this criteria.
According to the complaint, refurbished replacement "can never be the equivalent to new in performance" as new devices "have never been utilized, previously sold, and consist of all new parts." Likewise, the AppleCare+ terms and conditions don't ever mention refurbished devices as possible replacements under warranty.
If Maldonado and McRight win the lawsuit, Apple could be forced to compensate all customers who bought an AppleCare or AppleCare+ for their iOS device after July 11, 2011 and received refurbished replacements. Additionally, the defendants seek an injuction banning the company from sending refurbished devices as replacements, in addition to changes in the AppleCare+ terms and conditions and the option for customers to get back the full purchase price of a damaged device.
That's shaping up to be quite the fight! What do you think about the changes argued by the lawsuit? Would you back up these demands?
via Digital Trends