HP mistakenly tries to sue one of its own partners
posted by Nick T. / Sep 02, 2011, 6:14 AM
If we had to describe the mess that HP got involved in with one single term, facepalm would probably be the most suitable one. In what seems to be a mess stirred up by miscommunication, the company just attempted to sue a German business that it had already partnered up with.
Long story short, Greenova Services GmbH was hired by HP to handle refunds to German customers who purchased an HP TouchPad before the tablet's price got slashed. However, many local medias claimed that Greenova's services were a fraud since submitting a refund application online requested users' bank information. Eventually, HP filed a lawsuit against the company seemingly unaware that it was trying to sue one of its current partners.
Of course, the lawsuit has been dropped already after HP Germany confirmed that the refund was not a scam. Still, the whole story goes to show how embarrassing a simple misunderstanding can be.
Posts: 4888; Member since: Apr 15, 2011
HP at this moment looks like it can't do anything right. This has to be one of the most comical things to happen in quite some time. This type of stuff you only see in the movies, NOT real life. Maybe this is an example of what is happening behind closed doors at HP. This might be a reason why Web OS failed. It just looks like incompetence to me! There is no reason why a company the size of HP would make this kind of mistake! lol
posted on Sep 02, 2011, 9:13 AM 5
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