HP mistakenly tries to sue one of its own partners

HP mistakenly tries to sue one of its own partners
If we had to describe the mess that HP got involved in with one single term, facepalm would probably be the most suitable one. In what seems to be a mess stirred up by miscommunication, the company just attempted to sue a German business that it had already partnered up with.

Long story short, Greenova Services GmbH was hired by HP to handle refunds to German customers who purchased an HP TouchPad before the tablet's price got slashed. However, many local medias claimed that Greenova's services were a fraud since submitting a refund application online requested users' bank information. Eventually, HP filed a lawsuit against the company seemingly unaware that it was trying to sue one of its current partners.

Of course, the lawsuit has been dropped already after HP Germany confirmed that the refund was not a scam. Still, the whole story goes to show how embarrassing a simple misunderstanding can be.



1. ibap

Posts: 867; Member since: Sep 09, 2009

They could probably pay via PayPal without getting embroiled in this mess, but I don't know how big it is in Germany.

2. PeterIfromsweden

Posts: 1230; Member since: Aug 03, 2011

haha, what a fail. HP needs to be more organized it seems, maybe they should buy a filofax : P Just jokin ; )

3. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

HP at this moment looks like it can't do anything right. This has to be one of the most comical things to happen in quite some time. This type of stuff you only see in the movies, NOT real life. Maybe this is an example of what is happening behind closed doors at HP. This might be a reason why Web OS failed. It just looks like incompetence to me! There is no reason why a company the size of HP would make this kind of mistake! lol

4. snowgator

Posts: 3621; Member since: Jan 19, 2011

Gawd, WeBOS never had a chance...

5. Wowww unregistered

LMFAO! HP is a failllllll! I feel ashamed of owning their hp envy :( However, it has the nice 1600x900 radiance display xD.

9. Mookie Wilsonovich unregistered

HP has always sucked. They bobbled the Compaq deal years ago, the Palm strife is nothing new.

10. Christa unregistered

This is all nonsense. HP NEVER sued this company. All wrong.

11. wire unregistered

Not true at all....

12. Sandy R unregistered

There is no lawsuit, this article is wrong.

13. Karl unregistered

There actually hasn't been a lawsuit against this German company by HP. Seem to be another story coming out of nothing

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