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HP mistakenly tries to sue one of its own partners

Posted: , by Nick T.

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HP mistakenly tries to sue one of its own partners
If we had to describe the mess that HP got involved in with one single term, facepalm would probably be the most suitable one. In what seems to be a mess stirred up by miscommunication, the company just attempted to sue a German business that it had already partnered up with.

Long story short, Greenova Services GmbH was hired by HP to handle refunds to German customers who purchased an HP TouchPad before the tablet's price got slashed. However, many local medias claimed that Greenova's services were a fraud since submitting a refund application online requested users' bank information. Eventually, HP filed a lawsuit against the company seemingly unaware that it was trying to sue one of its current partners.

Of course, the lawsuit has been dropped already after HP Germany confirmed that the refund was not a scam. Still, the whole story goes to show how embarrassing a simple misunderstanding can be.

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posted on 02 Sep 2011, 07:05

1. ibap (Posts: 780; Member since: 09 Sep 2009)

They could probably pay via PayPal without getting embroiled in this mess, but I don't know how big it is in Germany.

posted on 02 Sep 2011, 07:37 1

2. PeterIfromsweden (Posts: 1230; Member since: 03 Aug 2011)

haha, what a fail.
HP needs to be more organized it seems, maybe they should buy a filofax : P
Just jokin ; )

posted on 02 Sep 2011, 09:13 5

3. SuperAndroidEvo (Posts: 4888; Member since: 15 Apr 2011)

HP at this moment looks like it can't do anything right. This has to be one of the most comical things to happen in quite some time. This type of stuff you only see in the movies, NOT real life. Maybe this is an example of what is happening behind closed doors at HP. This might be a reason why Web OS failed. It just looks like incompetence to me! There is no reason why a company the size of HP would make this kind of mistake! lol

posted on 02 Sep 2011, 11:43 3

4. snowgator (Posts: 3604; Member since: 19 Jan 2011)

Gawd, WeBOS never had a chance...

posted on 02 Sep 2011, 13:03 1

5. Wowww (unregistered)

LMFAO! HP is a failllllll! I feel ashamed of owning their hp envy :( However, it has the nice 1600x900 radiance display xD.

posted on 05 Sep 2011, 15:57

9. Mookie Wilsonovich (unregistered)

HP has always sucked.

They bobbled the Compaq deal years ago, the Palm strife is nothing new.

posted on 06 Sep 2011, 23:07

10. Christa (unregistered)

This is all nonsense. HP NEVER sued this company. All wrong.

posted on 06 Sep 2011, 23:14

11. wire (unregistered)

Not true at all....

posted on 06 Sep 2011, 23:22

12. Sandy R (unregistered)

There is no lawsuit, this article is wrong.

posted on 06 Sep 2011, 23:25

13. Karl (unregistered)

There actually hasn't been a lawsuit against this German company by HP. Seem to be another story coming out of nothing

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