Google Pixel 2 now has a microphone issue

Google Pixel 2 now has a microphone issue
Last night, we told you about the Google Pixel 2 XL's flashing screen problem, just the latest in a series of issues involving the model's 6-inch display. This morning, we have a new bug that is ailing the Pixel 2 XL's sibling, the Google Pixel 2. Some owners of the latter model are noticing that during phone calls, the microphone cuts out. Meanwhile, the mic does work when you use it to make a request through Google Assistant or while shooting a video.

Complaints were posted on the Google Product Forum, where some Pixel 2 users passed along what they were told by Google. The search giant puts the blame for the microphone problem on an "internal software malfunction" and are reportedly willing to replace Pixel 2 units that have the bug.

Apparently, there is a fix that might bring your microphone back. Simply blow on it. Yes, it works for NES and Game Boy cartridges, and it just might save your Google Pixel 2. So before you agree to replace your device, you might want to see if your breath can bring the microphone back to life.

Keep in mind that there is a law firm trying to sign up Pixel 2 and Pixel 2 XL owners for a class action lawsuit related to other issues with both models. And just so you know where to direct your anger to if you are a Pixel 2 or Pixel 2 XL owner, the latter is manufactured by LG while the former is produced by HTC. And it wouldn't hurt to let Google know how you feel as well.

source: GoogleProductForums via AndroidPolice

Related phones

Pixel 2
  • Display 5.0" 1080 x 1920 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 128 GB
  • Battery 2700 mAh
Pixel 2 XL
  • Display 6.0" 1440 x 2880 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 128 GB
  • Battery 3520 mAh

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33 Comments

1. libra89

Posts: 2316; Member since: Apr 15, 2016

Not this again. Sigh. I hope that the blowing works...

26. cheetah2k

Posts: 2299; Member since: Jan 16, 2011

I had this issue on the original Pixel (also a HTC device). to fix it I had to replace the device... Good luck those that have it. Go grab a new device.

31. vincelongman

Posts: 5755; Member since: Feb 10, 2013

2. Justlooking

Posts: 84; Member since: Aug 27, 2014

Oh boy!! Looking really bad for both LG and Google.

16. baldilocks

Posts: 1545; Member since: Dec 14, 2008

LG doesn't manufacture that one.

18. JC557

Posts: 1925; Member since: Dec 07, 2011

shame that both LG and HTC dropped the ball on the Pixel 2/ 2 XL. Hopefully those are all software related rather than an outright hardware defect.

32. Andrewtst

Posts: 697; Member since: Jan 25, 2009

It is done by HTC.

3. IAMBLCKJ3ZUS

Posts: 432; Member since: Sep 29, 2015

Not really bad more like put up a article for every issue. Next article Pixel user complains that his phone to cold. Article after that iPhone x record breaking sales.

9. libra89

Posts: 2316; Member since: Apr 15, 2016

To me, what makes this worse is that this was an issue with last year's models as well. Whatever Google has going on, they need to get a handle on this. After dealing with this on the first one personally, I'm disappointed in Google for this.

27. cheetah2k

Posts: 2299; Member since: Jan 16, 2011

Yep. went through 2 x original pixels.. issue was not resolved with software

4. IAMBLCKJ3ZUS

Posts: 432; Member since: Sep 29, 2015

I own Pixel 2 XL and wife has Pixel 2 which have had none of the problems.

10. emvxl

Posts: 142; Member since: Sep 29, 2009

Have you had the other problems mentioned in the other articles? Screen burn in, etc. Reason am asking is am interested in the 2 (not the XL). Thanks.

12. IAMBLCKJ3ZUS

Posts: 432; Member since: Sep 29, 2015

In the 2 regular no burn in at all. The update with saturated mode makes it look great colors pop. No microphones problems. Camera is in class leagues above others and good battery life. If they made an 18:9 version but 5.7 inch would've been better.

22. emvxl

Posts: 142; Member since: Sep 29, 2009

Thanks for the feedback.

19. Scott93274

Posts: 6040; Member since: Aug 06, 2013

I've personally had nothing but issues with my Pixel 2. Though I'm convinced that I simply have a defective unit. All reviews I've read/watched online have all been incredibly positive. I'm currently emailing back and forth with Google to try to isolate the cause of the issue, but I'm already fed up with the process, I'm demanding them send me an RMA unit already. I hope once it's replaced I'll have more positive things to say about the device.

23. emvxl

Posts: 142; Member since: Sep 29, 2009

Hope you get your phone fixed - not fun going back and forth trying to resolve an issue like this. And thanks for the feedback as well.

5. palmguy

Posts: 987; Member since: Mar 22, 2011

Well, if the issues subside & disappeared with future software & hardware changes Google will have gotten a heck of a lot of free name/brand exposure. Similar to Samsung being mentioned forever over the S7 last year.

6. zelas

Posts: 41; Member since: Sep 25, 2013

Google always has issues with hardware.

7. kotan24

Posts: 320; Member since: Oct 29, 2012

C’mon Google!!! Charging premium prices for this crap ain’t doing you no good! I wanted to use the Pixel as a second phone along with my iPhone X but now Im just thinking about just keeping my iPhone...

8. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

With all these issues, Google shouldn't have to pay LG anything. Should have stayed with HTC or use Samsung.

17. baldilocks

Posts: 1545; Member since: Dec 14, 2008

HTC makes the Pixel 2.

33. Andrewtst

Posts: 697; Member since: Jan 25, 2009

Pixel 2 is done by HTC.

11. Hyperreal

Posts: 361; Member since: Oct 08, 2013

It's funny and strange at the same time because none of htc devices has as many problems as pixel phones. People praise Google for great software but TBH all pixel 2 problems sound like software related and it sucks Google releases a phone with so many bugs. And if there is somebody to blame, it's Google.

13. LionStone

Posts: 1048; Member since: Dec 10, 2010

'Some' Google Pixel 2 have microphone issues...wow.

21. Scott93274

Posts: 6040; Member since: Aug 06, 2013

That's the one issue mine doesn't have... :P

14. Stranger

Posts: 73; Member since: Jan 19, 2017

I waited for this phone but after seeing all the issues i am kind of feeling robbed

28. cheetah2k

Posts: 2299; Member since: Jan 16, 2011

Yeah, I know the feeling. I wont be buying one... Might look at the V30+ though.. LG seems to have done alright with it

15. toukale

Posts: 669; Member since: Jun 10, 2015

I was not on the market for a new phone this year, but I was hoping Google knock this one out of the park. It would have put tremendous pressure on Samsung and everyone else to step up their game, too bad we have to wait another year to see if that happens.

20. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Dang Google. You really janked this one up.

24. gamehead unregistered

yikes. bad enough it's missing features.

* Some comments have been hidden, because they don't meet the discussions rules.

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