Google Now and Google Play Store run into problems thanks to Google's server-side testing

To test how changes to the Android UI would go over, or how new features added to the platform would be received by users, Google randomly uses server-side tests to get the lay of the land. The only problem is that these tests can sometimes lead to some unexpected results. Currently, there are two tests being done that ended up breaking Google Now and the Google Play Store.

The test to the Google Play Store removes everything from the home page. Yes, you can still search for apps, install them, and manually update them too. But the Play Store's home page is blank, and there is no workaround for this issue. You will have to wait for a fix from Google.

The problem affecting Google Now results in an error message appearing on the screen instead of your informative cards.  However, there is a workaround here. Go to Settings > More > Application Manager > Google App > Manage Storage > Clear Google Search Data. Open up Google Now again, and your cards should be there.

As soon as we hear more about this from Google, we will pass it along to you. If you're experiencing these issues, or know someone who is, keep checking in.

source: Reddit (1), (2) via AndroidPolice



1. torr310

Posts: 1725; Member since: Oct 27, 2011

My Google Play is fine but Google Assistant has been showed failed to load cards since 12 hours ago.

2. ZeeNasir

Posts: 131; Member since: Nov 25, 2012

Yep, I can't see my Google cards.

3. manishmuscat

Posts: 12; Member since: May 07, 2017

Seems to be fine on my v20

9. vincelongman

Posts: 5810; Member since: Feb 10, 2013

Same for my Pixel

4. KeyserSoze

Posts: 387; Member since: Oct 06, 2014

Yes, I had the "failed to load cards" error on May 6, 2017. I just uninstalled then reinstalled the Google App and everything works right again.

5. kevv2288

Posts: 319; Member since: Jul 30, 2015

Anyone use the google feed widget? I have it on my home screen to see sports scores, weather, stocks etc. and probably for the last 4 months or so I've have noticed this glitch. The icons for the weather or the team's logos will only show sometimes and other times they're blank. It started doing this on my s7 after a google app update and it still is like this 4 months later and I have the s8 now. I messaged feedback to google but clearly they don't care because they have updated the app multiple times since without fixing this.

6. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Google Voice search working fine for me, not interested in any of that personal data mining sh*t...

7. mcdanielvzw

Posts: 54; Member since: Nov 10, 2016

I think you mean as soon as AndroidPolice hear more from Google, you'll steal another story. My Samsung Note 5 has been fine all day on the Play store.

8. jonathanfiuwx

Posts: 184; Member since: Mar 10, 2017

yep last night i couldnt make a hangouts call through google voice

10. shamataa

Posts: 257; Member since: Dec 07, 2011

mine is still working on my 6P. so its not everyone

11. shamataa

Posts: 257; Member since: Dec 07, 2011

no problems on my end

12. trojan_horse

Posts: 5868; Member since: May 06, 2016

Haven't experienced this issue either... I see it doesn't affect every one.

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