BlackBerry writes open letter to customers: "You can continue to count on us"
posted by Alan F. / Oct 14, 2013, 6:24 PM
In the letter, BlackBerry wanted "to set the record straight" and said that if taking care of business is of the utmost importance, BlackBerry offers the best devices. And talking about its legendary typing capabilities, the manufacturer says, "We continue to offer the best mobile typing experience – no ifs, ands or buts about it."
Bragging about the increase in BES 10 subscribers from 19,000 to 25,000 last quarter, BlackBerry writes that when it comes to BYOD, its platform is more easily managed and is more secure than iOS and Android. And of course,BlackBerry brags about having the best mobile social network which many others are waiting to discover once BBM for iOS and BBM for Android are both finally released.
"BlackBerry is different...Countless world-changing decisions have been finalized, deals closed and critical communications made via BlackBerry," says the letter as it nears the end. Will this be enough to prevent BlackBerry users from abandoning ship?
The open letter can be seen in its entirety by clicking on the sourcelink below and was seen on social media on Monday. On Tuesday, it will appear in 30 newspapers in 9 countries including the Wall Street Journal and the Washington Post.
source: GlobeandMail via TechRadar
Posts: 232; Member since: Jan 24, 2013
Blackberry Users: "Really? That's great!" Blackberry: "Sike! Haaaaa"
posted on Oct 14, 2013, 6:39 PM 1
Posts: 212; Member since: Sep 19, 2013
First when blackberry cane new in the market, it became very famous And bet nokia. If u were not on bbm you were considered a lame. But then came a virus to bb devices. It deleted contacts apps etc. So people switched to ios and android But I still love bb
posted on Oct 15, 2013, 5:12 AM 0
Posts: 2036; Member since: May 29, 2013
How about Blackberry makes a decent phone?
posted on Oct 14, 2013, 6:52 PM 3
Posts: 3165; Member since: Jun 19, 2010
They do have good phones. But they are not the types of phones the average joe wants, that's the problem.
posted on Oct 14, 2013, 6:57 PM 4
Posts: 41; Member since: Apr 09, 2013
Blackberry: "We offer the best typing experience" Swiftkey: "Yeah right"
posted on Oct 14, 2013, 7:38 PM 0
Posts: 2530; Member since: Oct 31, 2011
You do realize that it's the same technology, right? BB licensed the Swiftkey prediction technology.
posted on Oct 14, 2013, 8:04 PM 1
Posts: 284; Member since: Jan 13, 2013
Blkackberry 10 has a much better typing experience than swift key on a touch screen phone lol I had a competition with someone who used swift key and I beat him half way threw.. Not only that he got stuck mid sentence.. Unless u know what u are talking about, don't talk.. It's also a much better experience with BB10
posted on Oct 16, 2013, 7:01 PM 0
Posts: 78; Member since: Nov 09, 2012
BB products are always decent and well built, but they were late in developing touch products and BB 10 should've been introduced three years ago so it can take time developing which is already happening right now!!, I love BB and respect their history and i see they made bad decisions in the past, but now i think they're doing great job and only need more time to be Back just like nokia is doing Now with WP8.3
posted on Oct 14, 2013, 7:38 PM 1
Posts: 29; Member since: Jul 22, 2012
The problem are not the phones it's the software
posted on Oct 14, 2013, 10:12 PM 0
Posts: 153; Member since: Nov 04, 2011
The only reason I'm not interested to buy a blackberry device is it's way too expensive for the value they offer. They are asking premium price for an average device which could have been a premium device had it launched three years ago.
posted on Oct 15, 2013, 4:09 AM 1
Posts: 100; Member since: Dec 05, 2011
That's right, and for the premium prices you can get an HTC One, Note 3, Sony Xperia Z1, LG G2, you name it.
posted on Oct 15, 2013, 8:51 AM 0
Posts: 367; Member since: Feb 02, 2012
This kind of letters are kinda pathetic. This can be translated like: "We are in trouble and we need our customers help. So please buy our products. Close your eyes for BB buyouts and our plans to move in private mode. Please forget that we are going to stop releasing devices for average consumers. Instead we concentrate only in business hardware". RIM = RIP BB = RIP in less than a year
posted on Oct 15, 2013, 10:19 AM 0
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