Apple's Phil Schiller allegedly responds to a fan's iPhone 5 scuffs complaint

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Apple says iPhone 5 scratches are normal for aluminum products
The iPhone's so-called "reality distortion field" seems to work in the opposite direction, too, exaggerating every negative as well. There have been reports of scratched and scuffed iPhone 5 units, to which Apple's Phil Schiller reportedly felt obliged to respond to a fan's email that "any aluminum product may scratch or chip with use, exposing its natural silver color."

Not that anyone expected the thin aluminum sheet on the back of the anorexic iPhone 5 to be adamantium, but when Apple is involved, we can always expect the good old teacup storm to start forming over each issue. The interesting take from this alleged Apple SVP of Marketing answer to a fan complaint is that he is up and running at 6:14am Pacific, sifting through the email pile.



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