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Apple Store in Georgia refuses to sell Apple iPhone and Apple iPad to customer speaking Farsi

Posted: , posted by Alan F.

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Apple Store in Georgia refuses to sell Apple iPhone and Apple iPad to customer speaking Farsi
A 19 year old woman from Alpharetta Georgia, was told that company policy prevented an Apple Store in Georgia from selling her an Apple iPhone and an Apple iPad after she was heard speaking in Farsi to her Uncle. The woman, Sahar Sabet, told WSB-TV that when she told the sales rep that she was speaking Farsi and was from Iran, the rep said that he couldn't sell the devices to her because the U.S. and Iran have bad relations. The employee pointed out that Apple's policy, which is listed on the company's website, is not to sell products to countries where trade is forbidden by a U.S. embargo. On Tuesday, The Council on American-Islamic Relations called on Apple to change its policy.
"Apple must revise its policies to ensure that customers do not face discriminatory treatment based on their religion, ethnicity or national origin. If the actions of these Apple employees reflected company policy, that policy must be changed and all employees retrained."-Nihad Awad CAIR National Executive Director
This policy has reared its head before when Zach Jafarzadeh of Virginia tried to help a friend of his in Iran purchase an Apple iPhone. He was not asked where the phone was going to and feels that he was the victim of racial profiling and that it was his ethnicity that prevented the store from selling him the handset. The Consumerist, a consumer affairs blog owned by Consumer Reports, said that denying that woman the opportunity to purchase the Apple iPhone and Apple iPad because she spoke the language used in a country where we embargo trade, would be like the store not selling a device to someone speaking Spanish because they might have defected from Cuba. The blog asked whether each Apple Store customer from Korea is being asked if he is from North Korea or South Korea.

source: WSB

Apple's policy on shipping to countries that are the subject of a U.S. embargo

Apple's policy on shipping to countries that are the subject of a U.S. embargo






76 Comments
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posted on 19 Jun 2012, 23:16 40

1. irvinkeith (Posts: 58; Member since: 27 Jan 2010)


Wow Apple.....Wow.....as much as I'm a fanboy I couldn't begin to defend this crap.

posted on 19 Jun 2012, 23:53 27

9. biophone (Posts: 1994; Member since: 15 Jun 2011)


Ok I don't think this is the policy of apple but that guy is just an idiot. I would wait on this story before rushing to judgement.

posted on 20 Jun 2012, 08:20

45. irvinkeith (Posts: 58; Member since: 27 Jan 2010)


True. Now that i think about it, if this really was the policy I'm pretty sure we would've heard about many more incidents than just this one.

posted on 20 Jun 2012, 09:11 1

48. Birds (Posts: 1171; Member since: 21 Nov 2011)


I hate that Georgia had to have the apple store that did this...Now I want to move. lol And you have to think....This really sucks!!! Like 80% of my friends are from the middle east...

posted on 23 Jun 2012, 12:21

71. 14545 (Posts: 1680; Member since: 22 Nov 2011)


Well, it hates you too. I hate to break it to you, but not everyone in the state is this way.

posted on 20 Jun 2012, 15:53 1

63. jmoita2 (Posts: 930; Member since: 23 Dec 2011)


Georgia??? Why am I not surprised???

posted on 19 Jun 2012, 23:24 14

2. bvalde09 (Posts: 188; Member since: 22 Nov 2011)


WTF This is so wrong I dont know where to start. It should be simple. As a consumer I have the money I.could buy whatever I want. This is so f***k up

posted on 20 Jun 2012, 14:06 1

60. InspectorGadget80 (unregistered)


seems like they don't want any money from these people.this is very sad.

posted on 19 Jun 2012, 23:33 12

3. Whateverman (Posts: 3288; Member since: 17 May 2009)


Umm, wow! I think we can all agree that this is wrong. Not having a presence within Iran is one thing, but not selling to someone from Iran while in the U.S. just seems to be a bad idea no matter what. The rep should have just saved Apple the bad PR and pretended he didn't hear a thing. No one would have known.

posted on 20 Jun 2012, 01:21 3

22. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)


Please tell me you don't think this is actually Apple's policy.

posted on 20 Jun 2012, 02:10 4

29. Whateverman (Posts: 3288; Member since: 17 May 2009)


I honestly have no idea if this is their policy, but I'm not blaming Apple for this. I'm saying this could have been avoided if the rep hadn't discriminated against a POSSIBLE American citizen just because they speak Farsi.

I was basically saying what biophone said in post #9. Am I NEVER allowed to NOT think Apple is evil because I also like Android?

posted on 20 Jun 2012, 14:07

61. InspectorGadget80 (unregistered)


MAN PLEASE SHUT UP. if you were IRANIAN or any part of the middle eastern countries they would NOT SELL U ONE also

posted on 20 Jun 2012, 16:45

64. Whateverman (Posts: 3288; Member since: 17 May 2009)


Wait...who was that directed to?

posted on 20 Jun 2012, 23:36 1

65. InspectorGadget80 (unregistered)


I was directing to taco. Not u Whateverman.

posted on 21 Jun 2012, 01:59 1

66. Whateverman (Posts: 3288; Member since: 17 May 2009)


My crushed feelings have been restored. TY

posted on 21 Jun 2012, 15:43

68. iami67 (Posts: 321; Member since: 18 Oct 2011)


according to apples website it is there policy. no were does it say " exception to rule if iran person is in america its ok." I dont agree with either but what stops people from iran coming here buying them all then bringin them there. we might as well just ship it there for them. thats what embargo means

posted on 20 Jun 2012, 05:04 9

36. GENARAL-LEVY (banned) (Posts: 34; Member since: 19 Jun 2012)


Sh??p refusing to sell to another sh??p.

posted on 19 Jun 2012, 23:37 25

4. silver0681 (Posts: 18; Member since: 07 Sep 2011)


Ok first this was not apple but a racist employee using a legit policy as an excuse to not sell to a customer he/she didn't like. Second the policy that the consumerist is asking apple to change is actual US law the stupid racist associate just twisted the wording to benefit the argument.

posted on 19 Jun 2012, 23:54 8

10. biophone (Posts: 1994; Member since: 15 Jun 2011)


Yep everyone should read your comment its on point. +1

posted on 20 Jun 2012, 06:30 2

40. remixfa (Posts: 14605; Member since: 19 Dec 2008)


right on point.

posted on 23 Jun 2012, 12:26

72. 14545 (Posts: 1680; Member since: 22 Nov 2011)


Do you know this person directly? If you don't, then you don't know if they are "racist" or not. Just like when people jumped to conclusions about whether Gates was arrested over "racism" or not. How about we let the whole story come about before jumping to conclusions.

posted on 24 Jun 2012, 08:27

75. silver0681 (Posts: 18; Member since: 07 Sep 2011)


The guy is either racist or ignorant

posted on 19 Jun 2012, 23:37 21

5. buccob (Posts: 2769; Member since: 19 Jun 2012)


I bet she will be getting an Android now...

posted on 19 Jun 2012, 23:58 11

12. matrix_neo (Posts: 334; Member since: 03 Nov 2011)


Yeah for sure, that green robot is not racist nor terrorist, he wants to be a friend for everyone. That's why millions of people love him.

This is another bad image for apple. It should be reasonable some times. Their policy should be applied to their supplier or distributor that directly selling their products to those countries mentioned. I'm sure if they have employees of Iranian origin, they will feel embarrassed how bad apple is.

posted on 19 Jun 2012, 23:41 11

6. Lucas777 (Posts: 2137; Member since: 06 Jan 2011)


this is more just a stupid employee than a fault in policy… i mean, if he cant see the difference between apples policy of not selling products to US-embargoed countries and people in the united states who have a heritage from said countries, than there is a serious problem… something just seems off when the policy says to foreign countries, yet we are in the USA…

posted on 19 Jun 2012, 23:47 16

7. Roomaku (Posts: 278; Member since: 06 Feb 2012)


Perfect Product Idea! Have employees use the new iRacial, a revolutionary racial profiling app, that allows you to categorize people by accent, skin shade! The you can check to make sure they're okay to buy an iPhone, otherwise you can point them in the nearest Walmart where they can pick up a prepaid Android Phone. The fun doesn't stop with new feature in iOS version six! Now you can use passbook to give them instant tickets back to cuba, Iran etc. And don't forget the new iSiren that sounds when your camera detects a non-African American or Caucasian within a yard of Apple stores which immediately shews them away!

posted on 20 Jun 2012, 02:14 1

30. paulyyd (Posts: 340; Member since: 08 Jan 2011)


bro that was so funny, you get like 4 high fives man! good going!!!

retard.

posted on 20 Jun 2012, 08:04 1

42. Roomaku (Posts: 278; Member since: 06 Feb 2012)


I can tell you were the thumbs down. It was just a joke "bro" you need to lighten up.

posted on 20 Jun 2012, 11:52

50. thedarkside (Posts: 654; Member since: 30 Apr 2012)


dont "bro" him if you dont know him

posted on 20 Jun 2012, 08:14 1

43. JBz007 (Posts: 63; Member since: 02 Mar 2012)


Lol too funny

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