Apple announces iPhones can now be repaired at all Best Buy stores in the US

Apple announces iPhones can now be repaired at all Best Buy stores in the US
Apple and Best Buy have teamed up to make it easier for iPhone owners to have their devices repaired when the need arises. The Cupertino-based company announced that all Best Buy stores in the United States will now be able to provide expert service and repairs for Apple products.

According to the announcement, Apple's expansion to every Best Buy store across the US, will enable more convenient access to Apple repairs to customers in cities including Yuma, Arizona: Sioux City, Iowa; Twin Falls, Idaho; Casper, Wyoming and Bismark, North Dakota.

In addition, Best Buy's Geek Squad has more than 7,600 newly Apple-certified technicians that will be able to offer same-day iPhone repairs or to service other Apple products that customers bring to Best Buy stores.


If you didn't know, Apple-certified repairs at an Apple store or an authorized service provider are performed by trained experts who use original Apple parts, so, basically, each repair is backed by Apple.

With the addition of all the Best Buy stores in the US, Apple now has more than 1,800 third-party authorized service providers spread across the country, on top of the Apple retail stores that have the qualified staff for repairs.

The number of third-party Apple authorized service providers has tripled in the last three years, to the point that eight out of ten Apple customers will be within 20 minute reach of a service provider.

FEATURED VIDEO

8 Comments

1. palmguy

Posts: 988; Member since: Mar 22, 2011

Wow. Didn't see that coming. Apple's opening up.

2. lyndon420

Posts: 6915; Member since: Jul 11, 2012

Yes...big surprise indeed. And hopefully they will be more helpful than the apple genius bar employees, because they will say it's 'impossible' to retrieve precious data/pics from a water damaged iPhone when we all know that's not true... they're trained to sell you a new device rather than be honestly helpful.

3. sgodsell

Posts: 7605; Member since: Mar 16, 2013

Apple did this move trying to get the right to repair people off their butts. Nevermind the on going cases by the DOJ, EU, and various other parties, especially with their monopolistic and controlling ways. Developers have a real strong case against Apple right now, especially with their app store control.

4. libra89

Posts: 2335; Member since: Apr 15, 2016

Yeah this is pretty great! Usually people have better access to Best Buys in comparison to Apple Stores.

5. Vancetastic

Posts: 1859; Member since: May 17, 2017

I’ve had Apple stuff for years, and we have two Apple stores in the area, and I’ve never had this situation occur. Maybe I’m just lucky or something, as I keep reading about this stuff.

6. Phullofphil

Posts: 1843; Member since: Feb 10, 2009

That’s not true at the apple store I go to. You can’t recover data from a water damaged phone all the time unless you have the right equipment and even so the data can be corrupted. It should be up to you to backup your phone on a computer or the cloud every so often. The store I go to never once tried to push a new phone on me. I even had a guy tell me it would be cheaper to buy a iPhone online on eBay one time and showed me than to replace mine or get it repaired.

7. Phullofphil

Posts: 1843; Member since: Feb 10, 2009

They probably make a tone of money on repairs anyhow

17. syed_itsa

Posts: 52; Member since: Feb 05, 2015

Well Done Apple More Broken iPhones More Repair Shops I have issue with two of my Brand new iPhone 8 Plus they did not turn on after using 2 months.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless