Americans have no idea what 5G is, survey finds, T-Mobile customers most in the know

Americans have no idea what 5G is, survey finds, T-Mobile customers most in the know
Amidst all the reporting on this or that test market getting 5G connectivity from Verizon, AT&T or T-Mobile, and the onslaught of 5G phones that is arriving next year, it's easy to forget that for most folks this is not a household word.

The latest survey by research firm RepeaterStore took the topical knowledge of 1,039 American adults in a "nationally representative sample," only to make clear that people don't really care about 5G all that much at the moment.

Almost 60% didn't even know that Verizon, AT&T, T-Mobile, and Sprint are working on bringing faster and better cellular connectivity to the unwashed masses, imagine that. The funniest part is that T-Mobile's subscribers were most in the know (48%), while Verizon's, whose commercial 5G network is already operational in testbed locations, came third, only a hair before Sprint's users.

The 5G awareness issue may simply be a question of marketing policies, as T-Mobile has been very aggressive in touting the next-gen standard virtues, especially in light of its eventual merger with Sprint. Just 20$ of the people surveyed, however, are in sync with the benefits that are expected with the 5G rollout, and a full 38% aren't even that excited to learn about it. 

When asked about the quality of the cellular signal in their home or workplace, the tallest graph bar falls in the "average" category, except for Verizon users in the "at home" scenario. Those results could mean that the US carriers still have some more work to do to tout the benefits of 5G and make people switch their broadband connections from cables to the towers.



FEATURED VIDEO

17 Comments

1. baldilocks

Posts: 1425; Member since: Dec 14, 2008

4G isn't even mature yet. All this new technology and we only see about 5% of the theoretical limits of it, on average.

2. Hectorv09

Posts: 1; Member since: Oct 12, 2018

"Just 20$ of the people surveyed"

3. Heisenberg

Posts: 366; Member since: Feb 11, 2015

Because most of them are iPhone users and survey has proven that they aren't tech savvy compared to Android users. Heck, they even got 4G late and they praised Apple for inventing it

4. XDAdam

Posts: 276; Member since: Feb 03, 2016

Apple reinvented it and made it better. ;)

5. Chris_ABN

Posts: 172; Member since: May 16, 2018

"Reinvented it!?!?" You smoking crack LMAO You can't be seriously believing that?! They have always had the slowest modems compared to Qualcomm's modems. Even on the newest iPhones. You make Heisenberg's comment sound awfully true. Y'all can't think like that. Really? Smfh wow

8. bohmcj

Posts: 11; Member since: Mar 19, 2017

Apple tends to wait until the technology can be better implemented. Just because a phone is the first to something doesn't mean it's great. Look at the HTC Thunderbolt and how it did being one of the first LTE phones. Not saying Apple is this revolutionary company, but they make tech that works.

13. tedkord

Posts: 17050; Member since: Jun 17, 2009

Translation :Apple waits until others do the work, then jump on the bandwagon (and sometimes try to patent the work, as well). I had the Thunderbolt. It was a good phone, other than the battery life. I remember everyone at work using my phone to stream YouTube or other videos because it was the only one that didn't buffer constantly.

12. XDAdam

Posts: 276; Member since: Feb 03, 2016

Did you see the ;) winky face? Or maybe I should have put /s to make it not as subtle?

11. lyndon420

Posts: 6386; Member since: Jul 11, 2012

Yeah...no connectivity issues whatsoever. /s

9. 47AlphaTango

Posts: 709; Member since: Sep 27, 2015

Are you certain that these surveys were mostly iPhone users? Where's your credible evidence then?

6. antmiu2

Posts: 549; Member since: Jun 19, 2011

5G = the beast system

7. slashas

Posts: 118; Member since: Jul 17, 2017

They think that 5G is fast food chain 5 guys :D

10. Hallucinator

Posts: 390; Member since: May 24, 2010

People who are turning this into an Apple vs Android debate sound like morons.

14. droiduh

Posts: 86; Member since: Jun 04, 2015

Never got any survey about 5G.... never heard of 'RepeaterStore'.

15. D34ever

Posts: 201; Member since: Jul 14, 2018

It's not a big deal. 4G is more than enough.

16. SIGPRO

Posts: 2810; Member since: Oct 03, 2012

Generally Americans do not have high knowledge about tech. Europe is more advanced regarding these kinds of things.

17. slashas

Posts: 118; Member since: Jul 17, 2017

I agree that Europeans are more educated, but most advanced tech companies are from US.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.